Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 4 and 5 stars

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L
Lourdes O.
Rating: 5 out of 5
following a purchase from 12/02/2024
Very fast and the product looks just like in the picture.
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M
Miguel R.
Rating: 5 out of 5
following a purchase from 09/02/2024
Great company with the best service. All at 100 %. Thank you !
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Aurélien L.
Rating: 5 out of 5
following a purchase from 08/02/2024
Really fast delivery and impeccable contact. Thank you very much.
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Daniel rodrigo H.
Rating: 5 out of 5
following a purchase from 10/02/2024
Dabuten !
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Luis Miguel C.
Rating: 5 out of 5
following a purchase from 11/02/2024
All great
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pierre L.
Rating: 5 out of 5
following a purchase from 07/02/2024
very fast, super efficient
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Andrea B.
Rating: 5 out of 5
following a purchase from 05/02/2024
Very satisfied !
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MANUEL A.
Rating: 5 out of 5
following a purchase from 29/01/2024
The whole order without any problem, perfectly packaged and arrived in 24 hrs. A pleasure to buy this way.
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João B.
Rating: 4 out of 5
following a purchase from 02/02/2024
All ok
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C
cecile L.
Rating: 5 out of 5
following a purchase from 28/01/2024
Everything is perfect! Very good quality bag.
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Gisele Cristina G.
Rating: 5 out of 5
following a purchase from 04/02/2024
The site works very well. You can remove doubts with the virtual assistant. The shipment was fast. Reliable.
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Alfonso C.
Rating: 5 out of 5
following a purchase from 06/02/2024
Easy and fast
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Matt L.
Rating: 4 out of 5
following a purchase from 03/02/2024
Cool
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Aurore S.
Rating: 5 out of 5
following a purchase from 03/02/2024
Very fast and accurate shipping!
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Joao R.
Rating: 5 out of 5
following a purchase from 02/02/2024
Tudo ok, muito rápido todo o processo e entrega.
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Ignacio G.
Rating: 5 out of 5
following a purchase from 05/01/2024
All great
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Jorge Juan R.
Rating: 5 out of 5
following a purchase from 15/01/2024
Very fast shipping, professional and according to the image of the web. Recommended.
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Ricardo G.
Rating: 5 out of 5
following a purchase from 01/02/2024
Everything is perfect!
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Eric B.
Rating: 5 out of 5
following a purchase from 27/01/2024
On time and in good condition
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Marie-Christine W.
Rating: 5 out of 5
following a purchase from 23/01/2024
Very good
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Andrés F.
Rating: 5 out of 5
following a purchase from 29/01/2024
Phenomenal treatment
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Ignasi D.
Rating: 5 out of 5
following a purchase from 22/01/2024
The order arrived quickly and well protected
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Ana M.
Rating: 5 out of 5
following a purchase from 27/01/2024
Very efficient service
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Emmanuel F.
Rating: 5 out of 5
following a purchase from 24/01/2024
Top product, fast delivery!
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Erwann L.
Rating: 5 out of 5
following a purchase from 22/01/2024
Tout s'est bien passé la livraison a été parfaite
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Antonio luis P.
Rating: 5 out of 5
following a purchase from 07/01/2024
Reliability and speed
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PRUDENCIO T.
Rating: 4 out of 5
following a purchase from 11/01/2024
Very good product and the treatment received by the store, the only negative is the time it took the product, even for the Canary Islands 15 days seems too long. But that is the responsibility of the post office. I will buy again.
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Alexis B.
Rating: 5 out of 5
following a purchase from 24/01/2024
Perfect
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Santiago I.
Rating: 5 out of 5
following a purchase from 23/01/2024
Correct and fast shipping
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ian P.
Rating: 5 out of 5
following a purchase from 20/01/2024
perfect
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Tiago R.
Rating: 5 out of 5
following a purchase from 22/01/2024
5 estrelas fiz encomenda 2f e recebi na 3f !!! TOP
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Oriol M.
Rating: 5 out of 5
following a purchase from 22/01/2024
perfect
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JUAN ANTONIO V.
Rating: 5 out of 5
following a purchase from 18/01/2024
Everything perfect, thank you very much 🙏 🤙.
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Jeremuah M.
Rating: 5 out of 5
following a purchase from 30/12/2023
shipping is fast but the order sent was lacking one piece. It may have been inadvertently miscounted.
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Sylvia K.
Rating: 5 out of 5
following a purchase from 17/12/2023
The purchase was easy and they took care of my questions and needs. Thank you!
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Fabrizio M.
Rating: 5 out of 5
following a purchase from 26/12/2023
Super professional team, fast delivery. I am very happy
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Israel M.
Rating: 5 out of 5
following a purchase from 15/01/2024
Ok
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bruno V.
Rating: 1 out of 5
following a purchase from 08/01/2024
The home delivery service sucked, it took me 2 days longer than expected, it was supposed to arrive on January 10th and it arrived on January 12th and the grip was scratched.
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Response from Mundo-Surf
Hello Bruno and thank you for your order. You are right and we apologize for the delay of 48 hours in the delivery of your order.
Apparently the tracking details that they had breakage in the delivery van but it is not an excuse.
For your next order it will be on time, you'll see! :)


Best regards.
Ignacio from customer service.
M
Marina L.
Rating: 5 out of 5
following a purchase from 11/01/2024
Encomenda chegou super rapidamente.
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Silvia M.
Rating: 5 out of 5
following a purchase from 24/12/2023
They helped me at all times during the follow-up of my order.
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