Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 4 and 5 stars

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E
Enrique A.
Rating: 5 out of 5
following a purchase from 12/05/2022
Everything perfect and fast unbeatable
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Jonathan D.
Rating: 5 out of 5
following a purchase from 12/05/2022
It was very good ,super fast ,very careful packaging and very attentive to me .
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Christian T.
Rating: 4 out of 5
following a purchase from 11/05/2022
Very fast and everything correct.
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Pedro B.
Rating: 5 out of 5
following a purchase from 09/05/2022
Everything perfect, attention, speed
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Hugo L.
Rating: 5 out of 5
following a purchase from 11/05/2022
The only site with the best delivery service, in real time, stock availability for several brands always at a good price.
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Christophe G.
Rating: 5 out of 5
following a purchase from 11/05/2022
Fast delivery
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Nuno J.
Rating: 5 out of 5
following a purchase from 10/05/2022
Once again 5 star review to this amazing store, the product was exactly what to expect from it (very good materials and construction) and all the buying and delivery process was very fast secure and easy.
P
Paz M.
Rating: 5 out of 5
following a purchase from 10/05/2022
Everything went very well and super fast
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alfred G.
Rating: 5 out of 5
following a purchase from 11/05/2022
They inform the customer of the status of the order at all times. Fast delivery. Everything perfect. Good material. A "10".
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Raquel N.
Rating: 5 out of 5
following a purchase from 09/05/2022
Perfect service and delivery.
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Francisco M.
Rating: 5 out of 5
following a purchase from 07/05/2022
Order tracking, on-time delivery and packaging, everything was perfect.
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jerome C.
Rating: 5 out of 5
following a purchase from 07/05/2022
Thank you
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Jerome B.
Rating: 1 out of 5
following a purchase from 09/05/2022
Bad for the moment
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Response from Mundo-Surf
Hello Jérôme, your shipment is taking a few days longer than usual because the destination address in Reunion Island is very far away. We've checked the tracking and it's already arrived at the Reunion warehouse, so you'll receive it very soon! Here is the UPS tracking number: 1Z78F98V0499078065 Thank you very much and see you soon. Ignace
S
Stefan H.
Rating: 5 out of 5
following a purchase from 05/05/2022
my experience is fucking great
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Sega S.
Rating: 5 out of 5
following a purchase from 05/05/2022
Very good
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Diego C.
Rating: 5 out of 5
following a purchase from 02/05/2022
All ok and fast
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Salvador C.
Rating: 5 out of 5
following a purchase from 03/05/2022
Very fast shipping
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C
Cloee L.
Rating: 1 out of 5
following a purchase from 30/04/2022
I still haven't received my order!
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Response from Mundo-Surf
Hello Chloe. They were unable to deliver your order due to an incorrect address. The correct address has already been submitted so they can deliver as soon as possible. Thank you for your patience. Ignacio, customer service manager.
J
Juan José F.
Rating: 1 out of 5
following a purchase from 18/04/2022
I tried to request an exchange instead of a return due to confusion with the color and was not given the option.
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Response from Mundo-Surf
Good morning Juan Jose, We did not have the color you wanted available when we received your return, this is why we have issued a refund. Regards, Sebas After Sales Manager
P
Philippe J.
Rating: 5 out of 5
following a purchase from 27/04/2022
All good
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F
Federico G.
Rating: 5 out of 5
following a purchase from 21/04/2022
Everything great every time I shop with mundo-surf.com.
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Pedro Javier G.
Rating: 5 out of 5
following a purchase from 26/04/2022
Everything fast and the product in perfect condition
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Ralf B.
Rating: 5 out of 5
following a purchase from 27/04/2022
Very fast delivery
H
Huw W.
Rating: 5 out of 5
following a purchase from 26/04/2022
Great service. Great equipment. Great prices. Super quick delivery. Cannot fault mundo surf at all and i've bought from the a couple of times now.
F
Faisal R.
Rating: 5 out of 5
following a purchase from 26/04/2022
Very fast and good customer service
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Juan Salvador L.
Rating: 5 out of 5
following a purchase from 22/04/2022
Everything great Fast delivery, meticulously packed and great quality Very happy with the purchase.
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David V.
Rating: 4 out of 5
following a purchase from 16/04/2022
Good
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Ricardo A.
Rating: 5 out of 5
following a purchase from 22/04/2022
The neoprene arrived perfectly, the treatment with the staff was ideal and my wife was super happy with the gift! Thank you very much
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Jorge V.
Rating: 5 out of 5
following a purchase from 22/04/2022
Everything is great; I have bought from them before and it has always gone very well.
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José Manuel U.
Rating: 5 out of 5
following a purchase from 22/04/2022
As other times the shipment was very fast, the product was of high quality and the payment was very comfortable... Much more than recommended... Great professionals
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Gabriel B.
Rating: 5 out of 5
following a purchase from 20/04/2022
Everything is perfect! ??
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M
Miguel Angel G.
Rating: 1 out of 5
following a purchase from 20/04/2022
Lousy. Having them change their shipping provider would help my decision on future purchases.
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Response from Mundo-Surf
Good morning Miguel, I am sorry for the two days delay in the delivery of your board. The board was in one package, the grip in another, and GLS had separated them. I hope you are enjoying your new Slater design! Best regards Sebas
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Antonio M.
Rating: 5 out of 5
following a purchase from 20/04/2022
Good communication about the order through emails and good offers.
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Pedro M.
Rating: 5 out of 5
following a purchase from 17/04/2022
Top!
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M
Montse S.
Rating: 5 out of 5
following a purchase from 18/04/2022
Everything perfect and very fast in delivery.
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Jose S.
Rating: 5 out of 5
following a purchase from 18/04/2022
Excellent service in shipping, customer service and platform that facilitates the purchase.
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Maria Florencia G.
Rating: 5 out of 5
following a purchase from 19/04/2022
Fast delivery. Good value for money. Thank you very much! I will keep them in mind!
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A
Artur F.
Rating: 5 out of 5
following a purchase from 18/04/2022
Tudo em conformidade. Entrega rápida no prazo previsto. A repetir.
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Cristina P.
Rating: 5 out of 5
following a purchase from 17/04/2022
Fast delivery
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Christian T.
Rating: 5 out of 5
following a purchase from 18/04/2022
Super fast
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