Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1, 4 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2021
The order arrived on schedule and in perfect condition.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2021
Great range of models and sizes and very fast shipping. ????
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 01/09/2021
The body board cover was one size fits all and does not fit my 45 inch body. The web site did not specify anything.
I called on Friday and I'm still waiting for them to suggest which one to exchange it for, and of course, I guess I have to pay for the expenses. A disappointment to buy on line on your website
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Response from Mundo-Surf
Good morning Teodoro, The bodyboard holsters are one size fits all, normally even a 45''. My colleague Ignacio has emailed you a recommendation of a cover that is larger than the NMD initially ordered. You can send us back the NMD holster that does not fit and we will proceed to refund it without any problem. Regards Sebas Customer Service
V
Verified buyer
Rating: 5 out of 5
following a purchase from 30/08/2021
Great product, amazing design.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/08/2021
very good!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/08/2021
Very good attention and fast service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2021
The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 22/08/2021
What a great service! Great equipment available, ordered and sent ‚in no timeë!
I am very happy!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2021
Fast and reliable
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C
Compratore verificato
Rating: 5 out of 5
following a purchase from 24/08/2021
Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
I have purchased from them on several occasions. Professional and fast shipping!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/08/2021
The order arrived very quickly.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
Seriousness and speed! A pleasure to buy in this store
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2021
Two days delivery everything very easy! Thank you!
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
I will repeat
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect super fast shipping.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Excelente, tanto ao nivel da qualidade como dos prazos de entrega!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/08/2021
Excelente em tudo. Plenamente satisfeito e fiquei cliente!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/08/2021
Everything perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/08/2021
The service of Mundo-surf, perfect!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
From the advice to the fast delivery of the products, as always great.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
All very well
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Já comprei varias vezes no Mundo Surf sem qualquer problema.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/08/2021
Top quality product, fast shipping, super attentive service ........ highly recommended.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/08/2021
Fast and perfect shipping, as always!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/08/2021
All ok
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/08/2021
Very fast order fulfillment and delivery.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Very fast, on schedule
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/07/2021
delivery within 24 hours and on Saturdays.
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Response from Mundo-Surf
Xavier! Quick as sound are the transport partners! :D
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
I have been buying from mundosurf for many years and have never had any problems, the items are of good quality and in perfect condition. The service is excellent and everything is easy so my experience with them could not be better.
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 22/07/2021
Bad shipping
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Response from Mundo-Surf
Hello Jeroen, we are sorry for the error with the shipment of your holster. As we discussed on the phone, we will pick up your holster today and reimburse you as soon as we receive it. Best regards and good luck Ignacio, After Sales Manager.
C
Comprador verificado
Rating: 1 out of 5
following a purchase from 23/07/2021
I have received the kit purchased without the labels identifying the contents of the jars, and the answer when I contacted them was to smell the contents.
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Response from Mundo-Surf
Hello Matias, Your order consists of two repair kits with catalytic converter. As our colleagues explained to you on the phone, all the material has its identification label, both the resin and the kerosene wax. The only can that does not have its label is the catalytic converter, which was sent so that you did not have to wait for your order. It is the only one not labeled. What our colleagues also told you was that you should smell the two cans of catalyst so that you could check that they were both the same. If it has been an inconvenience, we apologize for that. We hope that your question is resolved, that you have received everything correctly and on time. Best regards and good waves. Ignacio, After-sales Manager.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/07/2021
Very good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
My order arrived very quickly. The wetsuit was exactly as described on the website.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
It arrived within 48 hours of my order!
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 21/07/2021
Very easy to order, good customer service and fast shipping and delivery.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 22/07/2021
Very fast and good product
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