Customer reviews of Mundo-Surf

C

Comprador verificado

Rating: 5 out of 5

Published on 24/02/2021 à 21h44 following a purchase from 08/02/2021

Keep it up, you have a happy customer!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 24/02/2021 à 21h43 following a purchase from 08/02/2021

Fast delivery and product as described. Good store!

Translated reviews

C

Comprador verificado

Rating: 4 out of 5

Published on 21/02/2021 à 20h21 following a purchase from 10/02/2021

I have shopped here several times, I really like their fast delivery.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 21/02/2021 à 13h15 following a purchase from 11/02/2021

In times of pandemic, they provide excellent service and offers.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 20/02/2021 à 14h13 following a purchase from 07/02/2021

I will buy surf items from you again.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 20/02/2021 à 00h19 following a purchase from 06/02/2021

muito bom

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 18/02/2021 à 20h05 following a purchase from 07/02/2021

Fast delivery and good communication

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 18/02/2021 à 13h25 following a purchase from 06/02/2021

Great variety of products with good prices. Perfect delivery on time. Everything perfect.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 16/02/2021 à 11h55 following a purchase from 29/01/2021

very fast !!!! 5 stars!!!

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 15/02/2021 à 21h45 following a purchase from 17/01/2021

Everything OK. Thanks!

V

Verified buyer

Rating: 1 out of 5

Published on 15/02/2021 à 06h21 following a purchase from 31/01/2021

Just shipped in 1 package for 6 surfskate. The skate deck has been scratched all of each product. Me already comment when ordering these product to wrap bubble before send it out. But staff just ignore it.

Response from Mundo-Surf Published on 15/02/2021

Hi Nisarat,
We are sorry for the inconvenience, we have packed the 6 surfskate together to save in shipping cost, as shipping is expansive to Thailand. Next time we will separate properly each skate to avoid this kind of issues,
Regards
Sebastian

C

Comprador verificado

Rating: 1 out of 5

Published on 14/02/2021 à 18h43 following a purchase from 03/02/2021

After purchasing the item, a few days later they tell me that the item was not really available. They proposed another model that was clearly more expensive. I am still waiting for an answer ...

Translated reviews

Response from Mundo-Surf Published on 15/02/2021

Hi Giovanni and sorry for the inconvenience, due to an inventory error, the glove model you purchased is not available. My colleague Ignacio has sent you alternatives by email. If none of the proposed gloves suits you, just let him know and we will proceed with the refund. Best regards and sorry for the inconvenience, Sebas.

C

Comprador verificado

Rating: 5 out of 5

Published on 13/02/2021 à 20h33 following a purchase from 30/01/2021

5*****

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 13/02/2021 à 12h00 following a purchase from 03/02/2021

good stuff and really fast shipping

C

Comprador verificado

Rating: 5 out of 5

Published on 12/02/2021 à 07h19 following a purchase from 31/01/2021

Good treatment and fast delivery and comes well packaged which is to be appreciated.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 11/02/2021 à 13h57 following a purchase from 30/01/2021

Very fast

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 08/02/2021 à 20h42 following a purchase from 25/01/2021

Perfect.

C

Comprador verificado

Rating: 5 out of 5

Published on 08/02/2021 à 15h42 following a purchase from 26/01/2021

Lots of product variety and attentive staff, always available to answer any questions I had.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 07/02/2021 à 19h01 following a purchase from 07/01/2021

Very good, good quality, lacking more variety and quantity of products.

Translated reviews

V

Verified buyer

Rating: 1 out of 5

Published on 07/02/2021 à 18h12 following a purchase from 24/01/2021

My order has not been received. You told me that I would have it in 2 days. I ordered it on January 24. It has no been more than 2 weeks, and you still charged me €47.80 for shipping. I asked for my shipping charge to be returned, and you have ignored me.

Response from Mundo-Surf Published on 08/02/2021

Hi Carmen,
you should get your parcel soon, the parcel is in Azore Island since day 4. It looks like the custom are making the process slower. Please find below your tracking link:
https://m.asmred.com/e/543405421/9580-115
Regards
Sebas

C

Comprador verificado

Rating: 5 out of 5

Published on 06/02/2021 à 18h40 following a purchase from 27/01/2021

Quality and price

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 05/02/2021 à 08h33 following a purchase from 22/01/2021

Arriver a l'ile de la Reunion rapidement sans trop de frais de douane.
Produits impeccables.

C

Comprador verificado

Rating: 5 out of 5

Published on 03/02/2021 à 11h28 following a purchase from 17/01/2021

Very good

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 03/02/2021 à 00h11 following a purchase from 22/01/2021

Fast and great

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 20h17 following a purchase from 21/01/2021

Very kind sellers, advising me what suited me best. The shipping was very fast and everything was correct. I can't say anything about the board yet! When they let us leave my community... I will value it...?

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 17h30 following a purchase from 14/01/2021

Super fast and attentive! Encanta

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 01/02/2021 à 10h35 following a purchase from 21/01/2021

Everything perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 31/01/2021 à 11h46 following a purchase from 20/01/2021

Everything correct and fast. Perfect!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/01/2021 à 16h41 following a purchase from 17/01/2021

Very fast in the whole process of purchase and delivery. Excellent!

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 30/01/2021 à 14h02 following a purchase from 20/01/2021

Everything from 10, both in the treatment and efficiency. Quality guarantee every time.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 29/01/2021 à 15h09 following a purchase from 19/01/2021

Excellent service. Super fast delivery and as expected. Recomendo fortemente

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 29/01/2021 à 11h51 following a purchase from 18/01/2021

Perfect, fast and with no surprises.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/01/2021 à 20h10 following a purchase from 31/12/2020

I was perfectly attended both on the web and by phone.

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 28/01/2021 à 16h49 following a purchase from 16/01/2021

All perfect!!!!

Translated reviews

A

Acheteur vérifié

Rating: 5 out of 5

Published on 28/01/2021 à 14h14 following a purchase from 18/01/2021

I always find hard-to-find items at MundoSurf (rare special sizes etc...) Fast delivery A good reference e-shop

Translated reviews

V

Verified buyer

Rating: 5 out of 5

Published on 26/01/2021 à 01h55 following a purchase from 28/11/2020

Loved the fact that we are able to communicate by WhatsApp. Very profissional... i will order more things for sure.

C

Comprador verificado

Rating: 5 out of 5

Published on 25/01/2021 à 16h50 following a purchase from 13/01/2021

perfect

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 25/01/2021 à 14h57 following a purchase from 08/01/2021

Everything was very good. Good service and the merchandise was well packed. Arrived without damage

Translated reviews

C

Comprador verificado

Rating: 5 out of 5

Published on 25/01/2021 à 14h47 following a purchase from 11/01/2021

Fast delivery Excellent product

Translated reviews

C

Comprador verificado

Rating: 1 out of 5

Published on 24/01/2021 à 16h43 following a purchase from 13/01/2021

My opinion at the moment is bad. I have been waiting more than 10 days for my order, and they don't even give you a tracking number to follow your package. At the moment I do not recommend it.

Translated reviews

Response from Mundo-Surf Published on 25/01/2021

Good morning Miquel, The delivery of your order is scheduled today by UPS between 12h00 and 16h00. Greetings Sebas Customer Service