Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews

Summary of reviews

Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.

Reviews 1, 4 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/06/2020
Categorized tables that allow you to select the most suitable type for the use you are going to give. A lot of variety to choose from (brands) and attractive offers. Web design that helps you in the "study" of the board that best suits your needs. It is my first purchase and will not be the last.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/06/2020
Fast and safe
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/06/2020
impeccable and very good vibes. merci for the messages during the wait which was very short because my suit arrived very quickly. thank you very much! vraiment au top... à une prochaine !
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 27/06/2020
Excellent delivery time, and good price.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/06/2020
A 10 for everything. The product arrived to the island of El Hierro in perfect condition.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/06/2020
Very happy! Special thanks to Ignacio for his personalized attention. You are a reference store.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/06/2020
professionalism and immediate delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/06/2020
Very good
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/06/2020
Fast delivery and high quality
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/06/2020
Excellent communication and fast delivery.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Perfect!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/06/2020
Great customer service. Fast service. Very good experience. I will repeat without hesitation
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/06/2020
Great! Very fast and various payment methods! Very good service.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/06/2020
On-time delivery.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/06/2020
Everything perfect!!!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
super service very responsive response i recommend
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/06/2020
Five stars, very good product (resin and fiber) and very fast shipping.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/06/2020
All very good, gives confidence
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/06/2020
Easy purchase and fast delivery. I will be back
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/05/2020
Otimo
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/06/2020
Everything arrived correctly and very fast to the Canary Islands
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/06/2020
????????
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/04/2020
Quick and easy
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/06/2020
Very good service, fast shipping but no GLS advice here in France.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/06/2020
Fast delivery!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/06/2020
Fast deliveries. Good support and information to the Client. Professionalism and Confidence.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 18/06/2020
very fast delivery!!!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/06/2020
Everything arrived perfect and very fast. Great!!!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2020
Very good service and a fast delivery.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/06/2020
Everything correct and very fast.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/06/2020
Excellent. I ordered from Switzerland and it arrived very quickly and everything was in order.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/06/2020
Great
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/06/2020
They have been very kind, quickly solved all my doubts and advised me on the best option. I like it very much because they are very clear in their opinion, and they help you in your decision, which is appreciated. I will buy here again without hesitation. Very fast shipping.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2020
Everything perfect and on schedule
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/06/2020
Fantastic service. Thank you, Rafa. My son is thrilled with his bodyboard. Good quality for a good price.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/06/2020
Clear communication with the customer, in my case I have not had to contact them.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/06/2020
Excellent
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/06/2020
Fast delivery to Germany, good status updates. Perfect!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/06/2020
On time and at a good price.
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C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/06/2020
The customer service was quite problematic. I placed an order that they confirmed that it was in stock via online chat and that it would take 24 hours to arrive, after making the payment they informed me via email that the product was not available. I had to contact the store again and indeed it was not in stock. In the end the product took a week and a half to arrive.As for the product, being a yow, very good quality.
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Response from Mundo-Surf
Hello Andrea and thank you for taking the time to rate our services.
The products that are delivered in 24 hours are those that indicate "in stock" on the web. In case of the surfskate model you bought, the web indicates "delivery 48/72 hours", because we have to order the skate from the distributor. Unfortunately due to the coronavirus this period was extended to a week and a half, and we apologize for them. I have sent you by mail a discount code to apologize and to encourage you to try again our services. Best regards and sorry again for the inconvenience, Sebas.