Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/05/2017
Effective and safe.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Everything perfect, I have purchased several times and everything has arrived in perfect condition.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 21/05/2017
Everything well and fast.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 20/05/2017
Quick and easy
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Very good service and great variety of items in the same store.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
Fast and efficient
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/05/2017
Very fast delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/05/2017
Very good as always
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/05/2017
Good service and good customer service, the woman who answered the phone was very friendly. I will buy again.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/04/2017
Everything perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/05/2017
Very good
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/05/2017
good information and very good recommendation by phone
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/05/2017
purchase and delivery with 100% confidence
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/05/2017
It was an experience to repeat as soon as I need it, good service, speed... everything OK... everything that can be done in the south has been given.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
Excellent service
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/05/2017
Excellent service and delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/05/2017
A great place to buy anything related to surfing at the best price and the best of all is that you get it in 24 hours.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/05/2017
An impeccable service. They helped me a lot, answered all my questions and also the shipments are very fast.
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 05/05/2017
Produit payé le 05/05/17. A la livraison erreur sur la commande pas le bon article. Nous sommes le 19/05 et toujours rien. Aucune information du service client pour savoir où est ma commande.
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Response from Mundo-Surf
Hello Frederic, we have just received the towel, as it had been sent to another customer in Portugal (we interchanged your order with that of a Portuguese customer). We're sending it on Monday as urgent transport, so you'll receive it at the end of the week. Once again, I apologize for this big mistake on our part. Sincerely
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/05/2017
speed and quality. perfect
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Comprador verificado
Rating: 5 out of 5
following a purchase from 02/05/2017
The person who assisted me on the phone could not be nicer. She helped me a lot in my choice.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/05/2017
All correct
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/04/2017
very good
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Comprador verificado
Rating: 5 out of 5
following a purchase from 27/04/2017
Very good products, price and service! 100% recommendable!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
All correct, as always.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/04/2017
I have purchased several times and always satisfied.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/04/2017
Everything perfect! Quality and time
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Comprador verificado
Rating: 5 out of 5
following a purchase from 26/04/2017
A very good organization with the order and the next day it was already at home. The customer service was great, I asked several times by WhatsApp about the product and they attended me in a good way and advised me at the same time. Great my experience
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Comprador verificado
Rating: 5 out of 5
following a purchase from 22/04/2017
Fast and error-free?
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Comprador verificado
Rating: 5 out of 5
following a purchase from 12/04/2017
Very attentive to customer satisfaction, everything perfect.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/04/2017
Fast and efficient
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 18/04/2017
After two weeks my order has not arrived and I am still waiting for it
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Response from Mundo-Surf
Good morning Rudasqui, the delivery time to the canary islands with the post office is 5-10 working days from the date of shipment. Your package left on April 21, as of today May 3, 7 working days have passed, and according to the information you can see in www.correos.es with the locator PA08K10000013630035500V, your package is in the process of delivery. Greetings
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
Fantastic... Very grateful for the speed of shipment, sure I will repeat with you. Thank you very much from Asturias.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/04/2017
In a word...speed!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/04/2017
Good
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C
Comprador verificado
Rating: 1 out of 5
following a purchase from 18/04/2017
order was not shipped and no notice was given
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Response from Mundo-Surf
Good morning Jorge, As we have told you on the phone, due to an inventory error the rash guard you ordered was not in stock. Sometimes, the theoretical stock does not coincide with the physical stock, and this is what happened in your case. We have proceeded to refund your order, and we apologize again for this mistake. Regards.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/04/2017
Wide variety of items with many configuration options... .... Ultra-fast delivery service... everything perfectly packed... they are good...
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/04/2017
An exquisite, friendly and professional treatment, I can only recommend this website.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/04/2017
Perfect
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Comprador verificado
Rating: 5 out of 5
following a purchase from 13/04/2017
Everything is perfect!
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