Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 1 and 5 stars

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M
Maribel R.
Rating: 5 out of 5
following a purchase from 07/02/2022
Very good service, I am very happy, I placed an order from the Canary Islands.
The product arrived in perfect condition and very fast Thank you very much.
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Luis M.
Rating: 5 out of 5
following a purchase from 28/02/2022
Super fast delivery, Produtos 5 estrelas!!! Recomendo!
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Goncalo S.
Rating: 5 out of 5
following a purchase from 28/02/2022
Top, I recommend
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Raimondo P.
Rating: 5 out of 5
following a purchase from 23/02/2022
Everything perfect
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Fabio L.
Rating: 5 out of 5
following a purchase from 21/02/2022
Excellent on-line store!
Very good service, professional and fast.
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MARIA JOSE mujer A.
Rating: 5 out of 5
following a purchase from 21/02/2022
As expected. Thank you very much
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Fabio L.
Rating: 5 out of 5
following a purchase from 15/02/2022
Fast delivery and item in perfect condition!
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MIGUEL H.
Rating: 5 out of 5
following a purchase from 15/02/2022
Everything in perfect condition and very punctual. If the product is in stock, it is a marvel.
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Jacobo H.
Rating: 5 out of 5
following a purchase from 11/02/2022
Very good customer service. Very fast delivery
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Joana P.
Rating: 5 out of 5
following a purchase from 11/02/2022
very fast and high quality
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Marco R.
Rating: 1 out of 5
following a purchase from 05/02/2022
I ordered a surf bag that never arrived.
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Response from Mundo-Surf
Good morning Marco, We apologize for the delay in delivery of your order, it is not normal for it to take so many days to make delivery. We have spoken with the shipping company and they have confirmed that your order is being delivered. I hope you enjoy your surf cover. I wish you the best Laura
A
antonio D.
Rating: 5 out of 5
following a purchase from 10/02/2022
Very fast in shipping, great communication and easy to return and exchange.
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atanausu S.
Rating: 1 out of 5
following a purchase from 09/02/2022
Unfortunately, I will not buy again after my bad experience and I do not recommend it to anyone. They do not give solutions
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Response from Mundo-Surf
Good afternoon Batista, We are sorry to hear that you had a bad experience buying from us. We have sent the board you bought from us, that is a JS Monsta Box HyFi easy rider in 6'2. As you have been able to see in the official JS catalog that we have sent you by mail, there is only one model of Monsta Box. There is no 2020 model and no 2020 model. Even so, if this surfboard is not to your liking you can return it without any problem, we will be happy to help you choose another one instead or if you prefer we will refund you. Best regards Sebastian
C
CARLA M.
Rating: 5 out of 5
following a purchase from 31/01/2022
We loved it! Super fast order and the package was fantastic.
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SARA G.
Rating: 5 out of 5
following a purchase from 05/02/2022
Super easy to find the product, excellent description and great sizing.
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baldassare B.
Rating: 5 out of 5
following a purchase from 04/02/2022
Everything perfect. Very good and elastic cover. advice to all, a quality product, compared to the others I have, this is very good.
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enrico maria F.
Rating: 5 out of 5
following a purchase from 03/02/2022
everything ok
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IGNACIO P.
Rating: 5 out of 5
following a purchase from 02/02/2022
Everything was great. They met delivery deadlines, the web very complete and intuitive, and the perfect wetsuit.
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Daniel M.
Rating: 5 out of 5
following a purchase from 02/02/2022
The shipment to the Canary Islands was very fast, 3 days, but I made a purchase of 330 euros, plus 24 shipping and they did not warn me that I had to pay 35 euros customs. They told me in the post office as a surprise, because if the value of what is going to be sent exceeds 150 euros they charge me DUA.
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gael P.
Rating: 5 out of 5
following a purchase from 31/01/2022
Three well
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claudio C.
Rating: 5 out of 5
following a purchase from 30/01/2022
I am from Chile and it arrived in the days the shipment was scheduled. Excellent service and highly recommended. Serious in their management.
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angel F.
Rating: 5 out of 5
following a purchase from 01/02/2022
Everything perfect and the service was great
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MANUEL C.
Rating: 5 out of 5
following a purchase from 31/01/2022
Wide variety of all types of cutting-edge equipment
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Maria Luisa C.
Rating: 5 out of 5
following a purchase from 31/01/2022
It arrived very quickly and in very good condition.
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Santiago A.
Rating: 1 out of 5
following a purchase from 26/01/2022
Neither of the two orders have arrived yet this is unbelievable.
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Response from Mundo-Surf
Good morning Santiago, We are sorry to hear that you have not yet received your orders. Some of the orders to the Canary Islands are suffering a long delay because customs is holding them for a while, and we don't know why. My colleague Ignacio talks to them every day trying to solve the problem. We hope it will be solved soon and you can receive them as soon as possible and enjoy them. Best regards Laura
L
Luiz Francisco S.
Rating: 1 out of 5
following a purchase from 26/01/2022
Too much time fr the delivery
Response from Mundo-Surf
Good morning Luiz, I am very sorry for the delay in the delivery of your order, I have just spoken with the transport agency and they tell me that it is in delivery today. I hope you enjoy your products. Best regards Laura
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Gabriel G.
Rating: 5 out of 5
following a purchase from 22/01/2022
Everything perfect. Fast delivery.
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Sagrario A.
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast delivery and perfect product
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Margarita M.
Rating: 5 out of 5
following a purchase from 24/01/2022
Up-to-date information, good price, good product description and on-time delivery.
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Solene R.
Rating: 5 out of 5
following a purchase from 23/01/2022
Perfect
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Brian P.
Rating: 5 out of 5
following a purchase from 23/01/2022
An easy process to choose the things I needed. The items were received quickly and well packaged.
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Mark W.
Rating: 5 out of 5
following a purchase from 23/01/2022
Everything perfect, fast and efficient delivery. 100% recommendable.
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RODRIGO G.
Rating: 5 out of 5
following a purchase from 17/01/2022
The order arrived promptly and without any problem. Many companies put problems to send to the canary islands, so it is appreciated when it is not.
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Philippe A.
Rating: 5 out of 5
following a purchase from 20/01/2022
Serious and on time
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Stefan W.
Rating: 5 out of 5
following a purchase from 16/01/2022
Very satisfied. Fast shipping to the Canary Islands.
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juan pedro M.
Rating: 5 out of 5
following a purchase from 18/01/2022
Very good
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Gil F.
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast and secure in the purchase, prancha science style incrível. O serviço de entrega é péssimo, deviam mudar isso!
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Juan Manuel J.
Rating: 5 out of 5
following a purchase from 16/01/2022
all right
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Daniela L.
Rating: 5 out of 5
following a purchase from 15/01/2022
Impeccable!
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Manuela P.
Rating: 5 out of 5
following a purchase from 25/12/2021
The order arrived on the date indicated despite the fact that it was a holiday and very busy. It came perfectly protected ?
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