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C
Rating: 5 out of 5
Fast handling and shipping.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
Everything was great and the service was very good
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C
Rating: 5 out of 5
It arrived super fast even in the canary islands!!!!
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C
Rating: 5 out of 5
Prompt service and post-collection
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C
Rating: 5 out of 5
I loved it! Clear, easy and fast
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C
Rating: 5 out of 5
Sono molto soddisfatta sia del prodotto che del servizio davvero efficiente di Mundo Surf. Personale disponibile e cortese; consegna dalla Spagna all' Italia in soli due giorni...Grazie. Lo consiglio vivamente.
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C
Rating: 5 out of 5
It arrived very quickly and in good condition.
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C
Rating: 5 out of 5
Good advice, on-time delivery and good price.
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C
Rating: 5 out of 5
Super happy with the purchase, very fast and if you have questions they solve them very well.
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C
Rating: 5 out of 5
Impeccabili come sempre!
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C
Rating: 5 out of 5
Very satisfied with the customer service, they answered me quickly with a question I had.
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C
Rating: 5 out of 5
Everything was perfect.
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C
Rating: 5 out of 5
GOOD COMMUNICATION AND SPEED
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C
Rating: 5 out of 5
Ok ok
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C
Rating: 5 out of 5
Good treatment, purchase without incidences, delivery on time.
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C
Rating: 5 out of 5
You can better use recycled material and no plastics in your shipments.
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V
Rating: 1 out of 5
Very unprofessional!!!!
Response from Mundo-Surf
Hi Dennis,
As we explain when you make the order, one of the product was out of stock, and we need to order it from the supplier in UK. In May, Uk was blocked by the Coronavirus, and that ´s why it take us 18 days to ship your order, instead of the 4-5 days announced on the web.
We are really sorry for that, but please consider it was a really special situation,
Regards,
Sebas
As we explain when you make the order, one of the product was out of stock, and we need to order it from the supplier in UK. In May, Uk was blocked by the Coronavirus, and that ´s why it take us 18 days to ship your order, instead of the 4-5 days announced on the web.
We are really sorry for that, but please consider it was a really special situation,
Regards,
Sebas
C
Rating: 5 out of 5
Always the best advice, the best attention and the best products. A pleasure. I arrive very quickly. Thank you
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A
Rating: 5 out of 5
Very clear explanations on the site for choosing sizes and types of boards! Fast shipping and great quality boards!
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C
Rating: 5 out of 5
Very good service/advice and very happy with the material received!!!!!
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C
Rating: 5 out of 5
Fantastic service ????
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C
Rating: 5 out of 5
Nikel merci... réception rapide planche magnifique
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C
Rating: 5 out of 5
Everything was perfect. Highly recommended. Thank you very much;)
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C
Rating: 5 out of 5
They are very good, I recommend it!
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C
Rating: 5 out of 5
First I called them by phone because I had doubts about the size and besides the treatment was exceptional, they helped me a lot and they were right. I will repeat for sure. Thank you
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C
Rating: 5 out of 5
Very fast shipping
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C
Rating: 5 out of 5
FAST AND VERY GOOD CUSTOMER SERVICE. RECOMMENDABLE
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Everything perfect and very fast
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C
Rating: 5 out of 5
Everything was fantastic, they were great, they solved all my doubts and the delivery was much faster than I expected. I would buy from them again without a doubt!
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C
Rating: 5 out of 5
Fast delivery and according to the order.
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C
Rating: 5 out of 5
Luxury.
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C
Rating: 5 out of 5
I have been so busy testing my surfskate that I forgot to rate them. Experience of 10. For the treatment, the product, the speed of delivery ... In my case I chose a surfskate that they did not have available at that time. They called me to explain the situation and give me alternatives of products with similar characteristics that they had in stock. I made the change and in 24 hours I was enjoying it.
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C
Rating: 5 out of 5
Very cordial at all times, fast and efficient, without a doubt a great team.
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C
Rating: 5 out of 5
They are good people and have everything at a good price, I am a long time customer, I hope they keep it up!!!
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C
Rating: 5 out of 5
Arrived on time very well, perfect packed and what I had ordered and expected. Good service. I would buy again
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C
Rating: 5 out of 5
Fast delivery, 5?? customer contact, reliable store.
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C
Rating: 5 out of 5
Everything perfect and very fast shipping, very happy with the purchase.
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C
Rating: 5 out of 5
Perfeito! Tudo conforme esperado!
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C
Rating: 5 out of 5
Very fast delivery, the shipment arrived in perfect condition and the attention they gave me to resolve my doubts was perfect and friendly. 5 stars out of 5.
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