Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 2, 3, 4 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/01/2018
excellent service and speed
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V
Verified buyer
Rating: 4 out of 5
following a purchase from 03/12/2017
Good service to a good price! My delivery got delayed by one month so that is one star less! I haven't had time to test the stuff I bought so I can't evaluate yet
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/01/2018
The order arrived quickly and well. Everything perfect, I highly recommend this website for your purchase.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/12/2017
perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/12/2017
The order arrived perfectly within the estimated time
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/01/2018
All kinds of facilities and very fast delivery. The product is very good.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 30/12/2017
Fast service, good quality product
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/12/2017
The products arrived on time and in very good condition. Quick and easy handling.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 02/01/2018
Everything was great. The guy who answers the whatsapp answered all my questions instantly and the order arrived great the day after I bought it.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/12/2017
Very easy and intuitive website, good service, products in perfect condition, very fast shipping. 100% recommendable.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/01/2018
Fast contact and fast shipping. Recommended
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 23/12/2017
Of the four items I ordered, two were defective....They should check the merchandise a little more. I would like to think that being Christmas they would be more saturated with work and it was a punctual failure.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 11/12/2017
You see, in the end it took me 3 weeks, and I had to pay 20 euros more to the letter carrier. The suit was not exactly the same, it has the logos in dark gray, not white, as it was in the photo. But well, it's a very good suit, and the invention too. I want you to know that there is a trick to avoid the 20 euros of customs, and make an invoice of no more than 150 euros. It is clear that you can only do it with customers you trust, but well, I'll leave it there... Best regards and see you again.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/12/2017
Fast and satisfactory shipping and the product was well protected. The only downside I can expose is to have asked the store to send it to me - if possible - packaged as a gift, something that finally was not done.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2017
EVERYTHING VERY CORRECT, BOTH THE COMMUNICATION AND THE SHIPMENT.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/12/2017
Very good service, fast and efficient
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 27/12/2017
The products are perfect, the only downside is the courier at the time of delivery who delivered it to me a few days later because when he was due to deliver it he couldn't find the address and decided to give it to me another day.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/12/2017
The logistics were perfect. The size was clearly not for a 16 year old child, very very small. I had to change it.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 24/10/2017
A reliable website, that listens to you if there are any problems with the order, I would repeat.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/12/2017
Fast delivery and good quality products.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/12/2017
Everything perfect, agile and fast
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
????perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/12/2017
Wide range of all types of surfing equipment and a good deal on the purchase.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/12/2017
On-time delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/12/2017
Very good explanation of the article on the web. Quick delivery. Good price
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/12/2017
I loved the speed, and the seriousness... I didn't like so much that the invoice was so detailed, because it was a gift for my partner hahaha but great.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Very fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/12/2017
I was very pleased with the customer service and the speed of service. great. :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/12/2017
The purchase and receipt of the order went as planned. I haven't tried them yet. But it looks very good
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Hello, the "delay" in the delivery is more than justified the dates were very complicated, if not square with Christmas would have arrived on time.... the only "but" is with the packaging of foam ....se should be disassembled in transport and I imagine that seeing what was more careful and arrived well ... I will repeat purchase without doubt thanks.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 20/12/2017
Very fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/12/2017
I have always had a good shopping experience with mundo-surf.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/12/2017
Very good and fast shipping
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2017
Everything was perfect! The board arrived well packed and the day after shipment! Definitely very happy with the service.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 16/12/2017
What I didn't like was that the order arrived late and I had to complain several times.
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Response from Mundo-Surf
Hello Maria Angeles and thank you for your comment. We are very sorry for the delay with the delivery of your order, we have made the relevant claims to the carrier.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/12/2017
The experience of buying on the web has been great, super comfortable and very fast!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/12/2017
Very easy to buy and very light in shipping in short phenomenal.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/12/2017
Fast and effective. The order arrived on the agreed date and the treatment was always super nice. I will definitely repeat
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/12/2017
I had a problem with the locator number and they solved it on the fly.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 15/12/2017
Fast and effective
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