Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 2, 3, 4 and 5 stars

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C
Cesar T.
Rating: 5 out of 5
following a purchase from 30/10/2023
Great! Super fast!
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felix G.
Rating: 5 out of 5
following a purchase from 29/10/2023
Good service and product
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ANA MARIA C.
Rating: 5 out of 5
following a purchase from 26/10/2023
Everything in order. Fast service and good product.
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Javier M.
Rating: 5 out of 5
following a purchase from 27/10/2023
Everything is perfect!
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stefano M.
Rating: 5 out of 5
following a purchase from 18/10/2023
great
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emmanuel B.
Rating: 5 out of 5
following a purchase from 20/10/2023
Perfect
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Cristóvão C.
Rating: 5 out of 5
following a purchase from 20/10/2023
5 star service, Top Products.
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jean-romain G.
Rating: 5 out of 5
following a purchase from 22/10/2023
Fast delivery
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Sergio D.
Rating: 5 out of 5
following a purchase from 23/10/2023
Great guys!!!...everything impeccable and on time!!!!
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Elias V.
Rating: 5 out of 5
following a purchase from 23/10/2023
Everything perfect, as always
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Bertrand D.
Rating: 5 out of 5
following a purchase from 20/10/2023
Confirm order
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Manuel A.
Rating: 4 out of 5
following a purchase from 23/10/2023
The order arrived on time
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Encarnacion L.
Rating: 5 out of 5
following a purchase from 21/10/2023
everything is easy ordering, payment, fast delivery and the products are as expected.
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Ale G.
Rating: 5 out of 5
following a purchase from 23/10/2023
Everything very fast and good!
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Natalie V.
Rating: 5 out of 5
following a purchase from 20/10/2023
Fast and effective help through the web chat! Thank you!
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Francesco D.
Rating: 5 out of 5
following a purchase from 17/10/2023
Excellent and confirmed excellent
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Ruben M.
Rating: 5 out of 5
following a purchase from 14/10/2023
Everything great, very happy
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Francisco M.
Rating: 5 out of 5
following a purchase from 17/10/2023
Very good, especially management, what was not so good is the transport company took longer than expected to deliver the package, it took more than 4 days and it was already in delivery on the second day after I placed the order.
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Jonathan H.
Rating: 5 out of 5
following a purchase from 18/10/2023
Top quality. Fast, efficient delivery. Good packaging. In short, I recommend
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Loig H.
Rating: 5 out of 5
following a purchase from 17/10/2023
Perfect
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Samuel M.
Rating: 4 out of 5
following a purchase from 04/10/2023
I still don't understand that shipments to the Canary Islands have to go through customs, and thus have to pay when I pick up the order. Being in the same country.
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Rocio C.
Rating: 5 out of 5
following a purchase from 18/10/2023
Everything perfect and the shipping is super fast!
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Gustavo C.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very nice and thank you for the speed and your commitment... gracias🤙🏽
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JULIEN C.
Rating: 5 out of 5
following a purchase from 14/10/2023
Very serious site, compliant order and fast shipping.
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ISMAEL B.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very fast service and product just like on the web.... brutal!
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Manuel F.
Rating: 5 out of 5
following a purchase from 29/09/2023
All ok. Fast shipping and perfectly packed
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Marisa C.
Rating: 5 out of 5
following a purchase from 14/10/2023
Tudo perfeito
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Ana María M.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very good service.
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Luís M.
Rating: 5 out of 5
following a purchase from 11/10/2023
Perfeito
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Santiago A.
Rating: 5 out of 5
following a purchase from 08/10/2023
In 24h neoprene at home
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Ramon A.
Rating: 5 out of 5
following a purchase from 08/10/2023
Good communication with both the company and the transport.
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Christian B.
Rating: 5 out of 5
following a purchase from 28/09/2023
Fast and efficient, I highly recommend
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Alvaro S.
Rating: 5 out of 5
following a purchase from 07/10/2023
Fast delivery and good product
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thomas G.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very happy with my purchase, great choice, fast delivery and products completely compliant.
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Borja G.
Rating: 5 out of 5
following a purchase from 27/09/2023
Good
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Alessandro M.
Rating: 5 out of 5
following a purchase from 03/10/2023
Perfect
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Carlos E.
Rating: 5 out of 5
following a purchase from 06/10/2023
Everything correct and on time.
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Kateryna H.
Rating: 2 out of 5
following a purchase from 22/09/2023
The wetsuit I ordered was broken, so I checked with an agent on the site to see if there was a possibility of exchanging it. He said the warranty request would be resolved within a week. So I requested it. It's been over two weeks now and I still don't know if I'll be able to exchange it while the time passes in which I'll be able to return the suit.
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Response from Mundo-Surf
Hello Kateryna and thank you for your order. We claimed your warranty on October 2 with the brand when we received it from you. On the 3rd we request new photos for the brand. On October 16th the brand confirmed the warranty and sent us a credit note as we did not have another suit to replace it. On the 20th we picked up your suit at your home and on the 27th you asked us that you would prefer a refund and we did so.
We hope everything has been clarified.

We will be here whenever you want and we will be happy to assist you.
Ignacio from customer service.
F
Francesca F.
Rating: 4 out of 5
following a purchase from 04/10/2023
Excellent
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Fabio L.
Rating: 5 out of 5
following a purchase from 05/10/2023
Very fast and efficient
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