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C
Rating: 5 out of 5
Excellent customer service
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 2, 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
The only thing to comment is that in the app if I put it in Spanish it does not enter the pages to see the material. I put it in English and it works. App for iphone For the rest perfect!
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L
Rating: 5 out of 5
Excellent experience of international purchase, product well packed and fast delivery in Brazil.
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D
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
top!!!!
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L
Rating: 5 out of 5
Everything perfect, they helped me by chat and everything perfect. Fast delivery.
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P
Rating: 5 out of 5
Correu tudo 5 estrelas. Fast response to my e-mails, chat on the site, order delivery, order status... Espetáculo. Recomendo. Compre sem se preocupar.
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J
Rating: 5 out of 5
Good as always, fast
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C
Rating: 5 out of 5
The products I purchased arrived in excellent condition, within the expected delivery time, and correspond to the description and image.
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E
Rating: 5 out of 5
Mundo Surf was super fast in delivering my wetsuit dryer to Portugal! They had great communication. Would highly recommend ordering from this awesome shop. Many thanks!
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J
Rating: 5 out of 5
De 10! Sevillian company on top! Everything arrived super fast and in perfect condition. I had to ask a favor with the invoice and they took care of me luxury!
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R
Rating: 5 out of 5
Navigation of the site is easy and intuitive. The information is phenomenal, they tell you, at every moment, where the order is. So I would buy again
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C
Rating: 5 out of 5
Very friendly and always facilitating returns. All very well.
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A
Rating: 5 out of 5
I have purchased several times and the truth is that I am very happy with this website.
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A
Rating: 5 out of 5
The customer service people helped me a lot to choose the ideal wetsuit. 5/5 :)
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J
Rating: 5 out of 5
The product at a good price, the courier is fast
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E
Rating: 5 out of 5
FAST AND TROUBLE-FREE SHIPPING TO THE CANARY ISLANDS
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J
Rating: 5 out of 5
As always very satisfied with the purchase as well as with the quality of the products.
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V
Rating: 5 out of 5
Super site
M
Rating: 5 out of 5
Recommended 100%, orders arrive very fast and customer service is very very good, fast and efficient, the store has micha variety of products and competitive prices, certainly I will return to.compar here!
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J
Rating: 5 out of 5
Perfect transaction. Very fast shipping.
A
Rating: 5 out of 5
Hello I am a man from the north, I bought a neoprene and another product for the first time in this store. I had a problem which was solved from day 1, I recommend 100% this store, I will buy again without a doubt. I already have all my products and I am very happy, both with the service of the store and with the workers themselves. I would like to mention Ignacio and Laura who are the people who have taken me through the whole process and have taken great care to ensure that everything went well. Thank you.
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J
Rating: 5 out of 5
Like all the other times I've shopped here, everything went great..... Very fast and trouble free
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P
Rating: 5 out of 5
Fast delivery, material in perfect condition. Very good service.
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C
Rating: 5 out of 5
great customer service, they recommend you very well if you have any doubts.
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J
Rating: 5 out of 5
Everything perfect and in perfect condition. I will buy again and as many times as I can.
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N
Rating: 5 out of 5
Sehr gut
K
Rating: 5 out of 5
Everything is perfect! Second order I do with you and both 10! Thank you guys and good waves to you too!
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J
Rating: 5 out of 5
Very good experience, fast navigation, immediate delivery, Excelence product condition
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D
Rating: 5 out of 5
Everything perfect with mundo-surf
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J
Rating: 5 out of 5
Fast and reliable. Excellent packing conditions.
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M
Rating: 5 out of 5
Everything perfect, it arrived home in 3 days.
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X
Rating: 4 out of 5
Fast delivery and perfect product.
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A
Rating: 5 out of 5
Perfect as always.....
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F
Rating: 5 out of 5
Super, very well packaged
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C
Rating: 2 out of 5
Would of been good it one of the two boards didn't have the nose broken in transit. Filled out the damaged goods form but never heard back.
Response from Mundo-Surf
Hi Caleb, We apologize for the inconvenience, but unfortunately we have not received your complete shipping claim. Our shipments are double reinforced with cardboard and bubble wrap, as well as extra reinforcement at the nose and tail. Even so, there are occasions that due to transport a foam can be damaged. All shipments have insurance that covers these situation, but we need the complete shipping claim with pictures to replace the product. Regards,
R
Rating: 5 out of 5
Very satisfied with the purchase. Arrived quickly. Lots of information and variety of products to make your small repairs. Appreciated.
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S
Rating: 5 out of 5
Good quality products, fast shipping and good customer support
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C
Rating: 5 out of 5
100% ??
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F
Rating: 4 out of 5
Very fast delivery and perfect products!
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