Customer reviews of Mundo-Surf

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Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 18h03 following a purchase from 02/09/2021

Prefect

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Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 10h32 following a purchase from 25/08/2021

Top!

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Comprador verificado

Rating: 5 out of 5

Published on 14/09/2021 à 08h47 following a purchase from 20/08/2021

Perfect

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Comprador verificado

Rating: 5 out of 5

Published on 13/09/2021 à 17h36 following a purchase from 02/09/2021

The order arrived correctly without delays

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Comprador verificado

Rating: 5 out of 5

Published on 12/09/2021 à 14h01 following a purchase from 01/09/2021

The order arrived on schedule and in perfect condition.

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Comprador verificado

Rating: 5 out of 5

Published on 12/09/2021 à 12h34 following a purchase from 01/09/2021

Great range of models and sizes and very fast shipping. ????

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C

Comprador verificado

Rating: 3 out of 5

Published on 10/09/2021 à 13h19 following a purchase from 31/08/2021

The delivery company MRW contacted me in the morning of 09/09 to deliver the package, but the box was so damaged that microfibers were coming out everywhere. MRW wrapped the package in a transparent film to hide the defect, but it was too visible. I did not accept it in this state and I am waiting to receive a new package in normal conditions. All previous purchases from Mundo Surf have been perfect and I recommend but do not recommend MRW.
MRW never again!

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Verified buyer

Rating: 5 out of 5

Published on 09/09/2021 à 18h30 following a purchase from 30/08/2021

Great product, amazing design.

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Comprador verificado

Rating: 5 out of 5

Published on 09/09/2021 à 18h14 following a purchase from 30/08/2021

very good!

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Acheteur vérifié

Rating: 3 out of 5

Published on 09/09/2021 à 11h39 following a purchase from 29/08/2021

Hello, I have received the package, but it does not correspond to my board. So, I've sent you back a parcel, with tracking, and hope to get my refund following your satisfied or reimbursed charter.

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C

Comprador verificado

Rating: 5 out of 5

Published on 08/09/2021 à 12h27 following a purchase from 15/08/2021

Very good attention and fast service.

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Comprador verificado

Rating: 5 out of 5

Published on 06/09/2021 à 15h11 following a purchase from 24/08/2021

The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect

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Verified buyer

Rating: 5 out of 5

Published on 06/09/2021 à 12h43 following a purchase from 22/08/2021

What a great service! Great equipment available, ordered and sent ‚in no timeë!
I am very happy!

C

Comprador verificado

Rating: 3 out of 5

Published on 04/09/2021 à 15h06 following a purchase from 16/05/2021

The order has arrived in perfect condition, and the board I ordered that was custom made came perfect. The only negative are the delivery times. I ordered in May and it arrived in early September.

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C

Comprador verificado

Rating: 5 out of 5

Published on 04/09/2021 à 14h43 following a purchase from 24/08/2021

Fast and reliable

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Compratore verificato

Rating: 5 out of 5

Published on 04/09/2021 à 14h19 following a purchase from 24/08/2021

Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.

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Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 16h25 following a purchase from 20/08/2021

I have purchased from them on several occasions. Professional and fast shipping!

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C

Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 15h07 following a purchase from 22/08/2021

The order arrived very quickly.

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C

Comprador verificado

Rating: 5 out of 5

Published on 02/09/2021 à 14h14 following a purchase from 20/08/2021

Seriousness and speed! A pleasure to buy in this store

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Comprador verificado

Rating: 5 out of 5

Published on 31/08/2021 à 11h41 following a purchase from 17/08/2021

Two days delivery everything very easy! Thank you!

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Comprador verificado

Rating: 4 out of 5

Published on 30/08/2021 à 15h21 following a purchase from 19/07/2021

Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.

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Comprador verificado

Rating: 5 out of 5

Published on 30/08/2021 à 08h05 following a purchase from 13/08/2021

I will repeat

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Comprador verificado

Rating: 5 out of 5

Published on 29/08/2021 à 20h58 following a purchase from 16/08/2021

Perfect super fast shipping.

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Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 17h00 following a purchase from 16/08/2021

Excelente, tanto ao nivel da qualidade como dos prazos de entrega!

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Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 15h06 following a purchase from 03/08/2021

Excelente em tudo. Plenamente satisfeito e fiquei cliente!

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C

Comprador verificado

Rating: 5 out of 5

Published on 27/08/2021 à 11h58 following a purchase from 15/08/2021

Everything perfect

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Comprador verificado

Rating: 2 out of 5

Published on 24/08/2021 à 16h21 following a purchase from 05/08/2021

They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.

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Response from Mundo-Surf Published on 26/08/2021

Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service

C

Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 10h51 following a purchase from 11/08/2021

The service of Mundo-surf, perfect!

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Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 09h41 following a purchase from 12/08/2021

The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!

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Comprador verificado

Rating: 5 out of 5

Published on 23/08/2021 à 09h27 following a purchase from 05/08/2021

Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable

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Comprador verificado

Rating: 5 out of 5

Published on 22/08/2021 à 18h52 following a purchase from 12/08/2021

From the advice to the fast delivery of the products, as always great.

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Comprador verificado

Rating: 5 out of 5

Published on 22/08/2021 à 13h43 following a purchase from 12/08/2021

All very well

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A

Acheteur vérifié

Rating: 5 out of 5

Published on 21/08/2021 à 09h21 following a purchase from 06/08/2021

Já comprei varias vezes no Mundo Surf sem qualquer problema.

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Comprador verificado

Rating: 5 out of 5

Published on 20/08/2021 à 14h54 following a purchase from 09/08/2021

Top quality product, fast shipping, super attentive service ........ highly recommended.

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C

Comprador verificado

Rating: 5 out of 5

Published on 19/08/2021 à 17h04 following a purchase from 08/08/2021

Fast and perfect shipping, as always!

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Comprador verificado

Rating: 5 out of 5

Published on 19/08/2021 à 16h26 following a purchase from 07/08/2021

All ok

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V

Verified buyer

Rating: 2 out of 5

Published on 18/08/2021 à 18h40 following a purchase from 15/07/2021

Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...

Response from Mundo-Surf Published on 19/08/2021

Hi David,
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service

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Comprador verificado

Rating: 5 out of 5

Published on 17/08/2021 à 15h38 following a purchase from 06/08/2021

Very fast order fulfillment and delivery.

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Comprador verificado

Rating: 5 out of 5

Published on 16/08/2021 à 08h29 following a purchase from 04/08/2021

Very fast, on schedule

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Comprador verificado

Rating: 5 out of 5

Published on 09/08/2021 à 18h44 following a purchase from 29/07/2021

delivery within 24 hours and on Saturdays.

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Response from Mundo-Surf Published on 10/08/2021

Xavier! Quick as sound are the transport partners! :D