English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
C
Rating: 4 out of 5
The communication by wassap was quite weak, the rest was fine. Thank you!
Translated reviews
Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
Good Experience although it is also paid, cheaper prices for other Webs if you know languages and search well, however and in my case I prefer to leave my money in Spain to this site that is Spanish as I have been an immigrant and as ours nothing (although they could be updated to the European level and not want to earn so much in such a short time they have been alive), greetings.
Translated reviews
C
Rating: 3 out of 5
Well
Translated reviews
C
Rating: 4 out of 5
Very good
Translated reviews
C
Rating: 3 out of 5
It is difficult to be in contact with the staff of mundo-surf and it would be nice that as a customer they would give me more security in the information they give me about the purchased item.
Translated reviews
C
Rating: 4 out of 5
The information on the stock website was not correct and took a long time to deliver. The response to this from the company was excellent. But they should improve the stock available on the web versus the real one.
Translated reviews
C
Rating: 4 out of 5
Good
Translated reviews
C
Rating: 4 out of 5
Fast and effective
Translated reviews
C
Rating: 4 out of 5
Correct
Translated reviews
C
Rating: 4 out of 5
As a purchase process I have not had any problems and I have received the material within the deadline, although the content did not meet my expectations.
Translated reviews
C
Rating: 2 out of 5
I purchased the product with a 24-48h delivery service with a value of that service of 4,30. The order arrived 15 days later. At no time did they contact me to inform me what day my order would arrive. I had to contact them to be informed.
Translated reviews
Response from Mundo-Surf
Hello Ruben, Day 13/12: receipt of your order Day 13/12: We notify you by mail that we will not be able to meet the deadline of 24 hours due to lack of stock of the product ordered, giving you the possibility to cancel your order if you wish Day 22/12: Mundo-Surf notifies you that your package has been shipped Day 22/12: SENDING (the shipping company) notifies you by SMS and email that your package will be delivered on the 23rd, with the tracking number and a link to track the shipment Day 23/12: delivery of your package We have taken 8 working days instead of 1, but not 15 days. We are sorry for any inconvenience this may have caused you, but we have warned you from the first day of this delay, and we have warned you at every important stage of the processing of your order. Regards
C
Rating: 4 out of 5
With the store everything was fine, they were concerned about calling me because I did not receive the order. But I want you to know that there were problems with the courier company. On Wednesday I called to make sure that it would arrive on Thursday, they told me that yes, that the error in the address (my fault) is already corrected and it would be delivered. On Thursday it did not arrive, I also called to remind them that I needed it for Friday and they did not deliver it. So, I had to go to pick it up 30 km away from my home. So paying the shipping costs didn't help me much.
Translated reviews
C
Rating: 3 out of 5
In the fiber order instead of 2 meters they sent me 1'96
Translated reviews
C
Rating: 4 out of 5
Very good treatment, and the whole order in perfect condition.
Translated reviews
C
Rating: 4 out of 5
Fast delivery and good quality product
Translated reviews
C
Rating: 4 out of 5
everything fast and efficient, just as described. looking forward to trying it out. thank you very much.
Translated reviews
C
Rating: 4 out of 5
Everything perfect
Translated reviews
C
Rating: 4 out of 5
Fast delivery service and impeccable material!
Translated reviews
C
Rating: 3 out of 5
A website with competitive prices and fast shipping, even having arrived a day late the table because the courier company did not warn me or leave a note, otherwise all good very attentive to answer my questions and the material in perfect condition. I put a normal because I buy everything online and I'm used to fast shipping and that everything is correct. I WOULD BUY AGAIN IN MUNDOSURF.COM
Translated reviews
C
Rating: 4 out of 5
Fast delivery and product faithfully described.
Translated reviews
C
Rating: 4 out of 5
GOOD TREATMENT
Translated reviews
C
Rating: 4 out of 5
Very happy with the service.
Translated reviews
C
Rating: 4 out of 5
Everything perfect, very fast shipping time. The only thing that could be improved is the way of sending the glass vibra cloths, they do not come rolled up, they come folded. For everything else perfect.
Translated reviews
C
Rating: 3 out of 5
The order was not ready for the date they published...
Translated reviews
C
Rating: 4 out of 5
Everything is very nice but I ordered a maroon leash and they sent me a pink one.
Translated reviews
C
Rating: 4 out of 5
Good site.
Translated reviews
C
Rating: 4 out of 5
Order shipping cost information is not clear.
Translated reviews
C
Rating: 4 out of 5
Good
Translated reviews
C
Rating: 3 out of 5
Very good customer service, but not reflecting the lack of stock on the page and communicating it after the purchase did not leave me with a good feeling.
Translated reviews
C
Rating: 4 out of 5
Good
Translated reviews
C
Rating: 3 out of 5
all good, except the board (with a hole) and the keels (scratched).
Translated reviews
C
Rating: 3 out of 5
Normal.
Translated reviews
C
Rating: 3 out of 5
The shipping company should be improved. The two times I have placed an order they wanted to charge me cash on delivery and I had already paid when I placed the order online.
Translated reviews
C
Rating: 3 out of 5
Very attentive service. The courier service was a disaster
Translated reviews
C
Rating: 4 out of 5
It is appreciated to be able to contact by phone or whatsapp for advice. In that sense, quite happy.
Translated reviews
C
Rating: 4 out of 5
Good offers, easy payment and immediate delivery very good.
Translated reviews
C
Rating: 4 out of 5
The experience buying here has been good, the products were as described and it was fast. The problem I see is that the postage is free from a large amount of money, if maybe they were not so fast but the postage was free from 50 for example I would buy nas
Translated reviews
C
Rating: 3 out of 5
The material is average but the communication and operation of the website leaves something to be desired.
Translated reviews
C
Rating: 4 out of 5
Lots of variety of products at a good price. I received the order fast, very satisfied with the items.
Translated reviews
C
Rating: 4 out of 5
Great
Translated reviews