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J
Rating: 5 out of 5
Very good telephone service, they assisted me and advised me on a neoprene for a gift. The shipment the next business day first thing in the morning.
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
Summary of reviews
Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.
Reviews 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
speed and seriousness
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P
Rating: 5 out of 5
Perfect!!! Très bien. Délais respectés.
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G
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
A low tech super product. Perfect in a van. When you put hot water. It stays hot for 6 hours. More simple and cheap than rinse kit. ?? cas&mor
V
Rating: 5 out of 5
Perfect kit, everything in order!
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C
Rating: 5 out of 5
Excellent service. The product arrived super fast and in good condition. I will buy again for sure
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L
Rating: 5 out of 5
Fast shipping. Small communication problem after the order: I did not see a confirmation email. But Mundo surf responded quickly by e-mail to solve the problem.
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M
Rating: 5 out of 5
Very well done, as always!
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C
Rating: 3 out of 5
Everything perfect, except for the shipping that took ONE MONTH instead of 7/10 days as the website said.
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L
Rating: 3 out of 5
They have missed the delivery date by advertising in stock something they did not have.
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M
Rating: 3 out of 5
Delivery is perfect but when you order a white item, your site shows a black item, but I received the white one as I wanted. The size chart is not very good. Size S corresponds to my measurements but when I wear it, it is too small and corresponds more to an XS. The size above would be better (however I wear S in France).
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J
Rating: 5 out of 5
Only downside, it took a day longer than expected.
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J
Rating: 5 out of 5
well informed, fast delivery and well packaged
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L
Rating: 5 out of 5
Superfast !!
F
Rating: 5 out of 5
Fast shipping, smooth communication.
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J
Rating: 5 out of 5
Reliability
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C
Rating: 5 out of 5
Top. Bom
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M
Rating: 5 out of 5
Just as happy. It came with the neoprene
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M
Rating: 5 out of 5
Second time I have purchased from them, 100% happy with the service.
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P
Rating: 5 out of 5
Fast and correct delivery
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T
Rating: 5 out of 5
Excellent treatment and service.
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A
Rating: 5 out of 5
Good value for money, very fast order processing and shipping.
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T
Rating: 5 out of 5
Top é muito rápido bom produtos
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C
Rating: 5 out of 5
All ok
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C
Rating: 5 out of 5
Best price I found online
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C
Rating: 5 out of 5
Quality at the best price and very fast! A 10!!!
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A
Rating: 5 out of 5
Product conforms and delivery on time and super fast.
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C
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Perfect!!! Top
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C
Rating: 5 out of 5
Great to receive the suit super fast and pay in installments is super convenient.
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C
Rating: 5 out of 5
Everything perfect!!!
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A
Rating: 5 out of 5
Perfect, simple and clear order, quick response to questions and delivery on time with no damage to the parcel.
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C
Rating: 5 out of 5
Very efficient.
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C
Rating: 5 out of 5
Easy to use website to find what you are looking for. Fast delivery, as indicated
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A
Rating: 5 out of 5
Easy to use site. I had put an alert on a product that was out of stock. When it came time to restock, I immediately received an e-mail. Order received promptly. Everything was perfect!
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C
Rating: 5 out of 5
Speed, no errors in the order, material in perfect condition.
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C
Rating: 2 out of 5
I have tried to contact an assistant and have never received a response.
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Response from Mundo-Surf
Good afternoon Auxi, I am sorry that you have not been able to contact us, we do not know what could have happened as we have told you on the phone. I hope you enjoy your order, best regards.
C
Rating: 5 out of 5
Excellent service! I have been surprised with the speed with which the order arrived in Tenerife, in 8 days it arrived, from the day of purchase, they have been notifying me via email, on the status of the order and the attention has been phenomenal! Thank you very much surf world not all companies send to the Canary Islands and you have done it in record time! Thank you very much!
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C
Rating: 3 out of 5
I could not take advantage of the shipping costs to buy two other products because they were not in stock.
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