Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 2, 3 and 5 stars

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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/10/2019
Postal service great.no problems well.pleased.thanks
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/10/2019
A very good experience, true professionals, great responsiveness and above all, punctuality. Thank you
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/10/2019
Super service and customer service very good.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/10/2019
EASY EVERYTHING
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/10/2019
Fast and easy, a 10.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/10/2019
I like the way they give the customer knowledge of the status of the order.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/10/2019
Everything perfect, very easy and intuitive website to use. Incredible offers and payment and delivery services without problems.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/10/2019
Just what I wanted! All great and super fast I had it at home, perfect delivery.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2019
Good promotion. Fast delivery despite origin (Seville Nantes in 3 days!).
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/10/2019
good treatment
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/10/2019
Really good, very intuitive and it is really easy to find the product you are looking for thanks to the large number of filters available.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 13/10/2019
Hi, I'm giving 3 stars because when I received the package they made me pay an amount that I didn't even expect to have to pay since the supposed shipping costs had already been charged to me along with the price of the package. Even so, the material arrived in perfect condition and I loved it but I was annoyed to have to pay more.
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Response from Mundo-Surf
Hello Aaron, what you have been charged upon delivery of the package are the taxes of the Canary Islands (IGIC, 7% of the invoice), and customs charges. If you look at the payment page, you do not pay us the VAT and when you choose the carrier "correos", we indicate that you will have to pay these expenses IGIC and customs upon delivery of the package. Enjoy your new bodyboard! Regards Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/10/2019
The shipment was very fast. In one day I had what I ordered.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/10/2019
Everything perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/10/2019
Perfect as usual
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/10/2019
fast and efficient
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/10/2019
highly recommended
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/10/2019
Very good service. Impressive service to pay 7 days. Impressive to have the shipment the day after purchase. Thank you
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C
Comprador verificado
Rating: 2 out of 5
following a purchase from 08/10/2019
We ordered some keels that were delivered on time but did not come with the screws to attach them and we could not mount them until we got some, that is to say that in my opinion the order was incomplete. Best regards.
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Response from Mundo-Surf
Hi izaskun, the screws never come with the fins. Normally you have the screws on your surfboard, but if not we sell them: https://www.mundo-surf.com/es/materiales-reparar-tablas-de-surf/392-tornillo-de-surf-fcs-metrica-us-8400000131018.html Regards Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/10/2019
The products arrive on time and first thing in the morning. The material always arrives in perfect condition and it is very easy to buy in terms of processes and variety of material.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/10/2019
Everything perfect, very good service and fast delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/10/2019
Hello to all, the service and immediacy impeccable, in 24h at home had the resin, if I do not put 5 stars is for the same as other comments, the photo of the capped pot does not correspond to the sent, is a simple pot as the paint (flat lid to open with something flat) but does not have extrapole cap or anything, to remove the resin for small repairs have to invent something, nothing complicated but does not correspond to the photo that is on the web. The perfect resin, in fact a little light to dry and hardens, yes, to sand and leave it perfect you have to leave it a few hours, I wanted to check how many but I missed, the next day (I repaired in the afternoon) was perfect for sanding and water, I used it along with fiberglass for even a minor touch on the edge. 100% recommended and bye bye catalyst, I hope you find the review helpful, boas ondas from the Mediterranean!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/10/2019
I usually make my purchases at mundo-surf. They never fail 100% reliable. Lots of variety and perfect treatment.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/09/2019
everything perfect: the information to choose the size, the process, the order information, the delivery time and, above all, the quality of the product.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 02/10/2019
I had to return an item of the order, I had the new size the next day, they take care of it urgently!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 03/10/2019
Excellent service
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/09/2019
Very easy to find what I was looking for. Good prices and fast delivery.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/09/2019
Perfect! Everything is fine!!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/09/2019
Anteciosos na conversa chat, very fast shipping to Portugal 24h?
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/09/2019
Very good.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/09/2019
very good
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 26/09/2019
Very good item and very good service (one of the best) my item took me 48h to arrive my home...just perfect.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/09/2019
Good attention, they advise you if you need it, great variety of products, interesting prices, I will repeat.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/09/2019
Very good!!!product always delivered in 24 hours!!!I buy a lot from here and the only complaint I have is that they send few stickers!!!!?
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/09/2019
No failures
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/09/2019
All good, arrived in a short time
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/09/2019
Great. Fast shipping, perfect product. I will buy more times
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/09/2019
Recomendo. Estou super satisfeita com todas as minhas encomendas.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/09/2019
All good and fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/09/2019
Second time I order, next day here, very good products. Thank you for being there.
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