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C
Rating: 5 out of 5
all right
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Reviews 2, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
VERY FRIENDLY AND ATTENTIVE IN THE TREATMENT. EASY AND FAST SHIPPING
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C
Rating: 2 out of 5
I purchased the product with a 24-48h delivery service with a value of that service of 4,30. The order arrived 15 days later. At no time did they contact me to inform me what day my order would arrive. I had to contact them to be informed.
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Response from Mundo-Surf
Hello Ruben, Day 13/12: receipt of your order Day 13/12: We notify you by mail that we will not be able to meet the deadline of 24 hours due to lack of stock of the product ordered, giving you the possibility to cancel your order if you wish Day 22/12: Mundo-Surf notifies you that your package has been shipped Day 22/12: SENDING (the shipping company) notifies you by SMS and email that your package will be delivered on the 23rd, with the tracking number and a link to track the shipment Day 23/12: delivery of your package We have taken 8 working days instead of 1, but not 15 days. We are sorry for any inconvenience this may have caused you, but we have warned you from the first day of this delay, and we have warned you at every important stage of the processing of your order. Regards
C
Rating: 5 out of 5
As always, excellent !
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C
Rating: 5 out of 5
Very good, I will buy again
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C
Rating: 5 out of 5
I chose Mundo-surf ahead of other sales channels for its wide catalog, good prices and fast shipping. To San Sebastian in 1 day.
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C
Rating: 5 out of 5
very good!
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C
Rating: 5 out of 5
Recommended!
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C
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Excellent quality price and fast delivery, a 10 I will repeat.
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C
Rating: 4 out of 5
With the store everything was fine, they were concerned about calling me because I did not receive the order. But I want you to know that there were problems with the courier company. On Wednesday I called to make sure that it would arrive on Thursday, they told me that yes, that the error in the address (my fault) is already corrected and it would be delivered. On Thursday it did not arrive, I also called to remind them that I needed it for Friday and they did not deliver it. So, I had to go to pick it up 30 km away from my home. So paying the shipping costs didn't help me much.
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C
Rating: 5 out of 5
Fast and very good. One suggestion only... In the shipping window I could not put my name in the billing and my father's name in the shipping address....
But everything perfect...
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But everything perfect...
C
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
a ten
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V
Rating: 5 out of 5
Very good
C
Rating: 5 out of 5
Attentive, serious and reliable
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C
Rating: 5 out of 5
Very professional
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C
Rating: 5 out of 5
I felt like I had a store next to my house :)
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C
Rating: 5 out of 5
All good
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with your service, I will definitely be a Mundo Surf customer again. Thank you and good waves.
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C
Rating: 4 out of 5
Very good treatment, and the whole order in perfect condition.
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C
Rating: 5 out of 5
good service and efficiency
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C
Rating: 5 out of 5
Very good presentation and fast
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C
Rating: 5 out of 5
Very interesting
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C
Rating: 4 out of 5
Fast delivery and good quality product
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C
Rating: 4 out of 5
everything fast and efficient, just as described. looking forward to trying it out. thank you very much.
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C
Rating: 5 out of 5
Very good service, I had some doubts when choosing and configuring my last board and the recommendations were excellent and fast.
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C
Rating: 5 out of 5
Very good experience, everything ok. Easy and fast!
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C
Rating: 5 out of 5
Everything was perfect. The order arrived the next day. Great payment facilities
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C
Rating: 5 out of 5
The kit is what is expected, everything is correct.
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C
Rating: 4 out of 5
Everything perfect
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C
Rating: 5 out of 5
speed
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C
Rating: 5 out of 5
Excellent page
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C
Rating: 5 out of 5
Great customer service, with out of the ordinary but pleasant emails.
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C
Rating: 4 out of 5
Fast delivery service and impeccable material!
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C
Rating: 5 out of 5
Very good service and fast delivery.
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C
Rating: 5 out of 5
Very good
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C
Rating: 4 out of 5
Fast delivery and product faithfully described.
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C
Rating: 5 out of 5
The treatment was very good, very kind and fast.
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