Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.
Translated reviews
Response from Mundo-Surf
Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/08/2021
The service of Mundo-surf, perfect!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
From the advice to the fast delivery of the products, as always great.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
All very well
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Já comprei varias vezes no Mundo Surf sem qualquer problema.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/08/2021
Top quality product, fast shipping, super attentive service ........ highly recommended.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/08/2021
Fast and perfect shipping, as always!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/08/2021
All ok
Translated reviews
V
Verified buyer
Rating: 2 out of 5
following a purchase from 15/07/2021
Shipment was extremely long while supposed to be 5 to 10 working days, it took me double the time to receive my board eventually...
Response from Mundo-Surf
Hi David,
We are sorry for the delay on the delivery of your surfboard. European delivery for surfboard are usually 5-6 business day, but for Ireland it's a bit longer, as it's an island. We hope you are now enjoying your new surfboard!
Regards,
Sebastian
Customer service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/08/2021
Very fast order fulfillment and delivery.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 04/08/2021
Very fast, on schedule
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 29/07/2021
delivery within 24 hours and on Saturdays.
Translated reviews
Response from Mundo-Surf
Xavier! Quick as sound are the transport partners! :D
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/07/2021
I have been buying from mundosurf for many years and have never had any problems, the items are of good quality and in perfect condition. The service is excellent and everything is easy so my experience with them could not be better.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/07/2021
Very good
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
My order arrived very quickly. The wetsuit was exactly as described on the website.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/07/2021
It arrived within 48 hours of my order!
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/07/2021
Very fast and good product
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 21/07/2021
Very happy with the product but it said it arrived in 24 hours and it took 2 days. It expressly said if you order before 14h the next day at your home and it was not like that.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 20/07/2021
The order arrived on time, exceeded my expectations and after testing it on the board I paid for it with Squra! It couldn't be better
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/07/2021
Great! Competent and fast service.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/07/2021
Excellent customer service. They were very efficient and courteous even though we were suffering from the epidemic. Fast and flawless shipping. A ten.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/07/2021
Correu tudo de modo rapido e em segurança
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Buon venditore, ottimi prezzi.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/07/2021
The board comes in perfect condition. It's great, super fast delivery and had many payment options. I felt very confident making the purchase online. As for the board it is the best, just like the pictures and description.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/07/2021
Helpful staff, very fast delivery, quality products
Translated reviews
C
Comprador verificado
Rating: 2 out of 5
following a purchase from 12/04/2021
They do not meet the delivery times stated on their website and do not report the status of the order unless you write to them (they took more than 12 weeks on an order that would be in 4-6 weeks). In addition, the finish has some little defect (with the time they have taken to make it and deliver it they should have checked it). I won't exchange it or ask them to fix it because I'm afraid they will take 3 months to bring it to me again....
Translated reviews
Response from Mundo-Surf
Hi Lola, This board has an estimated production time of 4-6 weeks, but with the pandemic of Covid delays may arise depending on the factory and its workers who like all of us are exposed to it, apart from the arrival of raw material that is complicated by transport around the world.
This, we explain in detail in each email confirmation of surfboards to warn you always delego and on the web in the section Information Covid 19. On the finish, you can contact us and clarify if there is a problem and solve it. Greetings and good waves. Ignacio Responsible after-sales service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2021
Fast and quality service
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2021
Secure payment, well wrapped order, receipt of the package in 24 or 48 hours and you can also consult any questions on their website. I will buy again for sure
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/07/2021
Everything was super fast and the gift arrived on time?
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 11/07/2021
Excellent
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 13/07/2021
Everything very well and the order arrived fast and perfect.
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 11/07/2021
Very good experience
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/07/2021
Fiquei muito contente com a compra
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 06/07/2021
Everything very fast in answers and confirmation; also the order arrived very quickly in Italy, three days before the forecast, and above all what I had ordered and not something else ..... that unfortunately ordering on the internet sometimes happens. Best regards F.
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 08/07/2021
Muito Obrigado Serviço incrível Eu não estava em casa e a senhora da transportadora foi me entregar ao trabalho.
Voltarei a encomendar outras coisas.
Translated reviews
V
Verified buyer
Rating: 5 out of 5
following a purchase from 08/07/2021
Super fast and safe delivery. Received in less than 48h. Very happy with the service!
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/07/2021
Optimum service
Translated reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 07/07/2021
Everything as ordered and in the time indicated. The board is also perfect, I have bought more things and so far always a 10.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 