Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews
5 4 598 87% 4 384 7% 3 137 3% 2 50 1% 1 101 2%

Summary of reviews

Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.

Reviews 2 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/09/2021
They sell to the Canary Islands, which is appreciated. The order arrived quickly and as advertised.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 31/07/2021
Thank you very much
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V
Verified Buyer
Rating: 2 out of 5
following a purchase from 09/09/2021
Waht a pity, fins arrived broken, probabely not your fault
Response from Mundo-Surf
Hi Hans and sorry for the inconvenience,
Please fill the shipping claim form so we can make a claim to the carrier and replace the fins. You will find the form here:
https://forms.gle/KLE57UfD7M8Veud38
Regards
Sebastian
C
Compratore Verificato
Rating: 5 out of 5
following a purchase from 08/09/2021
great site i had never used it
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C
Compratore Verificato
Rating: 5 out of 5
following a purchase from 07/09/2021
Fast delivery, great products at the right price. Wide assortment.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/09/2021
Everything was great: from the first moment the tracking allowed me to see that the product was working and it arrived in 2 days to my house! What to say? That Mundo Surf is a serious company that does things well: thank you!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/09/2021
All good
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2021
Hola package arrived quickly ordered September 05 received September 09 at noon the bodyboard was well protected in the box thank you Mundo-Surf soon
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/09/2021
Quick delivery. I made a mistake when ordering and the guy who attended me, I think Rafa, solved it in a moment.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/09/2021
All good :)
C
Compratore Verificato
Rating: 5 out of 5
following a purchase from 29/08/2021
Store with many products. Very helpful and complete descriptions to guide you in your purchase according to your experience level.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/09/2021
Prefect
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 25/08/2021
Top!
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
Perfect
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 02/09/2021
The order arrived correctly without delays
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/09/2021
The order arrived on schedule and in perfect condition.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/09/2021
Great range of models and sizes and very fast shipping. ????
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 30/08/2021
Great product, amazing design.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/08/2021
very good!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/08/2021
Very good attention and fast service.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2021
The size of the suit is correct, thanks to the published size chart. Fast shipping, everything perfect
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/08/2021
What a great service! Great equipment available, ordered and sent ‚in no timeë!
I am very happy!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/08/2021
Fast and reliable
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Compratore Verificato
Rating: 5 out of 5
following a purchase from 24/08/2021
Excellent service. Shipping on time. Gorgeous Guisse table. Works beautifully. Recommended site for online purchases. Thank you.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
I have purchased from them on several occasions. Professional and fast shipping!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/08/2021
The order arrived very quickly.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/08/2021
Seriousness and speed! A pleasure to buy in this store
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/08/2021
Two days delivery everything very easy! Thank you!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/08/2021
I will repeat
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect super fast shipping.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/08/2021
Excelente, tanto ao nivel da qualidade como dos prazos de entrega!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/08/2021
Excelente em tudo. Plenamente satisfeito e fiquei cliente!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/08/2021
Everything perfect
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 05/08/2021
They have charged me for a product that they did not have in stock, obviously I had to place a new order and they have not let me enjoy the discount coupon for being the first purchase, even spending more money than in the initial order.
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Response from Mundo-Surf
Good morning Marcio, Effectively we should have deleted the voucher that you used in your first purchase that was canceled, so you could have enjoyed it in your second purchase, we apologize for the error. We have sent you by email a discount code so you can apply it on your next purchase. Regards Sebas Customer service
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/08/2021
The service of Mundo-surf, perfect!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
The attention and treatment has been 10, super fast shipping, in 2 days it was in the Canary Islands!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent store. I placed an order to the Canary Islands and as always it arrived super fast, the product as described and the customer service perfect. 100% recommendable
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
From the advice to the fast delivery of the products, as always great.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/08/2021
All very well
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
Já comprei varias vezes no Mundo Surf sem qualquer problema.
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