Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
5 4 525 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

Reviews 2 and 5 stars

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Comprador verificado
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good
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Comprador verificado
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good treatment, security and speed
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Comprador verificado
Rating: 5 out of 5
following a purchase from 29/11/2020
Delivery in 24h
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Comprador verificado
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast service.
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Compratore verificato
Rating: 5 out of 5
following a purchase from 29/11/2020
all okay
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
Excellent
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Comprador verificado
Rating: 5 out of 5
following a purchase from 27/11/2020
Muito rapido sem falhas em 3 dias tava na praia com a minha nova prancha. Thank you
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Comprador verificado
Rating: 5 out of 5
following a purchase from 29/11/2020
They always respond quickly. Super happy with the service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Fast, quality shipping
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Comprador verificado
Rating: 5 out of 5
following a purchase from 26/11/2020
10 points
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Comprador verificado
Rating: 5 out of 5
following a purchase from 26/11/2020
Perfect
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Comprador verificado
Rating: 5 out of 5
following a purchase from 27/11/2020
Everything perfect and very fast
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Comprador verificado
Rating: 5 out of 5
following a purchase from 26/11/2020
The team has been super attentive and have helped me a lot since the DHL courier slowed down the delivery 1 week and if it had not been for mundo-surf it would have been 2 weeks. Thank you, you are an incredible team, I will buy more things, but with another courier?
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 25/11/2020
Awesome!! Great choice and very quick to send the parcel.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/11/2020
Good products at a good price. I had problems with the payment, they attended me by chat, called me and solved the problem very quickly. Highly recommended and great service
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V
Verified buyer
Rating: 2 out of 5
following a purchase from 25/11/2020
I ordered 5 pack of wax and I only received 4 of it
Response from Mundo-Surf
Hi Victor,
I am sorry for the mistake, we will refund you one wax,
Regards,
Sebastian
Customer service
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/11/2020
very good
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Compratore verificato
Rating: 5 out of 5
following a purchase from 25/11/2020
everything as ordered
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Verified buyer
Rating: 5 out of 5
following a purchase from 20/11/2020
Excellent. Does exactly what it's meant to do. I use it for all my boards.
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2020
Sem qualquer sombra de duvida o melhor serviço, com a maior rapidez de todas as lojas que já usi , acabei de receber hoje (sabado ) a encomenda que fiz ontem
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Comprador verificado
Rating: 5 out of 5
following a purchase from 25/11/2020
Fast and trouble-free delivery.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/11/2020
top serviço excelente
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Compratore verificato
Rating: 5 out of 5
following a purchase from 24/11/2020
SPECTACULAR! PRECISE! GREAT STORE! ????????
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Comprador verificado
Rating: 5 out of 5
following a purchase from 24/11/2020
Everything is very good. And the guy who attends you if you have any problem, very nice.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 22/11/2020
Deliveries in 24 h top
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Comprador verificado
Rating: 5 out of 5
following a purchase from 23/11/2020
It was excellent
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Comprador verificado
Rating: 5 out of 5
following a purchase from 21/11/2020
They are the only ones who have this piece in Europe and there is no routing problem. So 5 stars no problem, and my ancestors are from Seville, so 5 more stars.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Super excellent product
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Compratore verificato
Rating: 5 out of 5
following a purchase from 20/11/2020
all perfect
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Comprador verificado
Rating: 5 out of 5
following a purchase from 20/11/2020
I am very happy with the order. It arrived in a few days, very fast and great.
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Verified buyer
Rating: 5 out of 5
following a purchase from 19/11/2020
My product was conform to the description and the shipping was fast. Very good seller !
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/11/2020
All great
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Comprador verificado
Rating: 2 out of 5
following a purchase from 10/11/2020
Ho ordinato 3 diversi surfskate, più di 900 di spesa, (notare nessuno sconto sulla consegna pur con una spesa elevata); sono arrivati 2 skate uguali per errore.
Disponibili e celeri nel ritiro di quello sbagliato ma aspetto che mi spediscano quello giusto solo dopo che ricevono quello ritirato (non si fidano?).
Grande disagio per il ritardo perché era un regalo, ovviamente arriverà quello giusto troppo tardi...
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Response from Mundo-Surf
Hi Laura, We are sorry for the inconvenience. As soon as the skate comes back, we will send you the Carver Firefly Cx. We apologize again for the inconvenience.Regards Sebastian Customer Service Manager
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/11/2020
Fast shipping. Many payment options
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Comprador verificado
Rating: 5 out of 5
following a purchase from 14/11/2020
Obrigado, recomendo.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/11/2020
All good. Fast delivery and protected package.
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Comprador verificado
Rating: 5 out of 5
following a purchase from 18/11/2020
Very fast delivery - 24 h!
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Comprador verificado
Rating: 5 out of 5
following a purchase from 17/11/2020
Correct product and impeccable service.
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Compratore verificato
Rating: 5 out of 5
following a purchase from 12/11/2020
Everything perfect from 'purchase to delivery! The only thing I did not derive The mundo surf sticker?
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Comprador verificado
Rating: 5 out of 5
following a purchase from 03/11/2020
The only thing I have to say is that it is a competent and always available team. In spite of all the unforeseen events and the waiting time, I have already received the order in excellent condition. I highly recommend Mundo-Surf. I also have to thank @ Ignacio for the time he took to get me.
Thank you and see you next time.
Good waves pessoal
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