Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
Thank you for your support Mikel! We are glad that you are happy with our surf, bodyboard, and skate shop.
Ignacio from customer service
Á
Ángela J.
Rating: 5 out of 5
following a purchase from 27/08/2025
Delighted with the sunscreen I bought! Very good quality.
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Response from Mundo-Surf
Thank you for your comment Ángela! We are glad that you are delighted with your sunscreen from our surf, bodyboard, and skate shop and its quality.
Ignacio from customer service
A
Andrea M.
Rating: 3 out of 5
following a purchase from 25/08/2025
Good prices but return services with expensive shipping including shipping costs for equipment
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Response from Mundo-Surf
Hello Andrea,
Thank you for sharing your opinion. We completely understand your point of view, but we want to explain that offering free returns is not economically sustainable for us, especially in the surf industry, where products are bulky and logistics costs are very high.
However, we have designed a very flexible return policy, which we believe meets the needs of our customers:
100 days to return any product.
Full refund of the amount paid within the first 14 days of receiving the order.
Our goal is always to ensure your satisfaction with the purchase, and for this reason, we try to find a balance between sustainability, economic feasibility, and customer service.
Thank you again for your comment, it helps us to continuously improve.
Best regards,
The Mundo-Surf team
D
David R.
Rating: 5 out of 5
following a purchase from 01/09/2025
Everything perfect
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Response from Mundo-Surf
Thank you for your review David! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Miguel C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Everything perfect
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Response from Mundo-Surf
Thank you for your review Miguel! We are glad that everything was perfect in our surf, bodyboard, and skate shop.
Ignacio from customer service
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Reinaldo Jesús A.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very happy with my purchase and super fast
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Response from Mundo-Surf
Thank you for your comment Reinaldo! We are glad that you are happy with your purchase and with the speed of our surf, bodyboard, and skate shop.
Ignacio from customer service
M
Matteo B.
Rating: 4 out of 5
following a purchase from 21/08/2025
There was a problem with a manufacturing defect, but the seller resolved the issue very quickly and with great professionalism. Excellent after-sales service. Recommended
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Angelo N.
Rating: 5 out of 5
following a purchase from 26/08/2025
very fast delivery and well packaged without any problems, I will buy again and recommend
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Response from Mundo-Surf
Thank you very much for your feedback! We are happy that the delivery from our store was fast and without problems. We hope to see you again soon!
Ignacio from customer service
C
Coralie P.
Rating: 5 out of 5
following a purchase from 24/08/2025
Order arrived quickly and quality products
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Fernando L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Thank you
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Response from Mundo-Surf
Thank you for your trust! We are glad that you are satisfied with our surf, bodyboard, and skate shop.
Ignacio from customer service
P
Pablo C.
Rating: 5 out of 5
following a purchase from 21/08/2025
Everything perfect and fast shipping
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Bryan V.
Rating: 5 out of 5
following a purchase from 22/08/2025
Very good shopping experience. Quite fast.
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Begoña M.
Rating: 5 out of 5
following a purchase from 22/08/2025
Good value for money
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Cristian M.
Rating: 5 out of 5
following a purchase from 25/08/2025
All correct and on time
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JORGE O.
Rating: 5 out of 5
following a purchase from 22/08/2025
Until today, all the material I purchased is great and always arrived well packaged and quickly. Thank you very much for the quality of your service.
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Márcio H.
Rating: 5 out of 5
following a purchase from 21/08/2025
Top class service
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José Carlos A.
Rating: 5 out of 5
following a purchase from 14/08/2025
Everything is great, magnificent resin
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Estibaliz A.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything is very good
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Tiziana D.
Rating: 5 out of 5
following a purchase from 17/08/2025
Everything perfect available professionals
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Martin Jose C.
Rating: 5 out of 5
following a purchase from 20/08/2025
Everything perfect as always
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Giulia O.
Rating: 5 out of 5
following a purchase from 17/08/2025
Delivery on the established date. Being able to choose to receive it at a gsl point is an advantage. I work shifts and this allows me not to worry about whether the delivery will be when I am at home or not.
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M josé A.
Rating: 5 out of 5
following a purchase from 16/08/2025
Everything perfect, it arrived before the expected date.
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Javier D.
Rating: 5 out of 5
following a purchase from 18/08/2025
Large store and material
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Telmo C.
Rating: 5 out of 5
following a purchase from 19/08/2025
Good service, fast and reliable
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Alfonso M.
Rating: 5 out of 5
following a purchase from 14/08/2025
Everything perfect and the attention received in the store chat was equally satisfactory. I recommend it!!
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Álvaro P.
Rating: 5 out of 5
following a purchase from 13/08/2025
Everything perfect
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Aritz S.
Rating: 5 out of 5
following a purchase from 12/08/2025
Everything is great!! The table arrived perfectly packaged.
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Nicoleta P.
Rating: 3 out of 5
following a purchase from 16/08/2025
Hello I have been satisfied with the purchased products and the delivery time. However, the minimum amount to place an online order seems very high to me.
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Response from Mundo-Surf
Hello Nicoleta,
Thank you for sharing your opinion. We are glad to know that you are satisfied with the products and the delivery time. We take your comment about the minimum amount to place an order into account, as we continuously seek to improve our customers' experience. We hope to see you again soon at Mundo-Surf.
Best regards,
The Mundo-Surf team
M
Miguel E.
Rating: 5 out of 5
following a purchase from 13/08/2025
All good
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Alvaro L.
Rating: 5 out of 5
following a purchase from 18/08/2025
The package arrived very quickly but be careful with the size. I usually wear MT in Quicksilver but with the top, the L fits me snugly.
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Claudia M.
Rating: 5 out of 5
following a purchase from 12/08/2025
Excellent purchase
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Luca P.
Rating: 5 out of 5
following a purchase from 13/08/2025
Great products and great prices, super fast shipping
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Michael S.
Rating: 5 out of 5
following a purchase from 10/08/2025
Everything wonderful!
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Ylenia Amalia G.
Rating: 5 out of 5
following a purchase from 08/08/2025
Amazing service!!! Amazing shop
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Aaron I.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very effective consultation and shipping, from one day to the next. 5-star product in quality
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José manuel C.
Rating: 5 out of 5
following a purchase from 08/08/2025
Everything perfect
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Aitor P.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very satisfied with the service provided, the agility and speed in the shipment of the merchandise.
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RANDALL M.
Rating: 5 out of 5
following a purchase from 04/08/2025
Perfect in everything
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Riccardo S.
Rating: 5 out of 5
following a purchase from 30/07/2025
Excellent, please take better care of the package tracking
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Rocco S.
Rating: 5 out of 5
following a purchase from 29/07/2025
Everything perfect
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