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C
Rating: 3 out of 5
In the fiber order instead of 2 meters they sent me 1'96
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
Summary of reviews
Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.
3 star reviews
Reset filtersC
Rating: 3 out of 5
A website with competitive prices and fast shipping, even having arrived a day late the table because the courier company did not warn me or leave a note, otherwise all good very attentive to answer my questions and the material in perfect condition. I put a normal because I buy everything online and I'm used to fast shipping and that everything is correct. I WOULD BUY AGAIN IN MUNDOSURF.COM
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C
Rating: 3 out of 5
The order was not ready for the date they published...
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C
Rating: 3 out of 5
Very good customer service, but not reflecting the lack of stock on the page and communicating it after the purchase did not leave me with a good feeling.
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C
Rating: 3 out of 5
all good, except the board (with a hole) and the keels (scratched).
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C
Rating: 3 out of 5
Normal.
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C
Rating: 3 out of 5
The shipping company should be improved. The two times I have placed an order they wanted to charge me cash on delivery and I had already paid when I placed the order online.
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C
Rating: 3 out of 5
Very attentive service. The courier service was a disaster
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C
Rating: 3 out of 5
The material is average but the communication and operation of the website leaves something to be desired.
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C
Rating: 3 out of 5
After paying and accepting the shipping conditions I was informed that the material was not in stock. Page with the condition to receive the material in 48 hours. The material arrived approximately 10 days later.
I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
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I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
C
Rating: 3 out of 5
Normal, as it should be
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C
Rating: 3 out of 5
Good products at an adequate price. Very fast shipping. The bad thing is that in this case the product arrived to me with some small flaws, as if it had been hit with something, and it can not be from the transport because it came very well protected, so it has to be of origin. They should check what they have in the store.
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C
Rating: 3 out of 5
Excellent service, stock issue resolved instantly, I will definitely buy again.
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C
Rating: 3 out of 5
Well
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C
Rating: 3 out of 5
My experience has been fast, but since I ordered a couple of things I could have brought even a cover for the keels, otherwise fast and very well.
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C
Rating: 3 out of 5
well
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C
Rating: 3 out of 5
The site is good, there are many tutorials to get you started, what I complain about is that the shipping to the islands is very expensive.
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