Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews

Summary of reviews

Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.

4 star reviews

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M
Marco T.
Rating: 4 out of 5
following a purchase from 20/09/2026
I was looking for a wetsuit for children. It arrived quickly, and the item is very good. The sizes listed on the website are reliable, and I recommend following them to avoid getting the wrong size.
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Response from Mundo-Surf
Good morning Marco,

Thank you so much for your review! We’re delighted that the children’s wetsuit arrived quickly and that you found the sizing information helpful.

Kind regards,
The Mundo-Surf team
M
Maricarmen V.
Rating: 4 out of 5
following a purchase from 22/09/2026
I send quickly and everything is perfect
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Response from Mundo-Surf
Hello Maricarmen,

We sincerely thank you for your review and are glad to hear that you are satisfied with your purchase. We strive to provide fast, high-quality service, and it is rewarding to receive your recognition.

Kind regards,
The Mundo-Surf team
P
Pablo O.
Rating: 4 out of 5
following a purchase from 16/09/2026
The correct shipment. The product is as sold. But the expiration dates should be checked a bit, it is advertised for 8 to 12 months and the previous jar did not reach 8 months and has been stored properly. I know the logistics of these products is complicated... I would put a packaging date to be aware of the usage period. Thank you
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Response from Mundo-Surf
Hello Pablo,

We sincerely thank you for your comment and for taking the time to share your experience with us. We value your observation about the expiration dates and the packaging date, and we will take it into account to improve our service.

We remain at your disposal for any questions or concerns you may have.

Sincerely,
The Mundo-Surf team
J
Javier P.
Rating: 4 out of 5
following a purchase from 21/08/2026
I was missing a little information for the repair kits
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Response from Mundo-Surf
Hello Javier,

We sincerely appreciate your comment and are glad to know that you are satisfied with your purchase. We take your observation about the lack of information on the repair kits into account and will work to improve in that aspect.

Best regards,
The Mundo-Surf team
A
Alejandro G.
Rating: 4 out of 5
following a purchase from 18/06/2026
The perfect process. Geacuas
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Response from Mundo-Surf
Hello Alejandro,

We sincerely thank you for your very positive comment. We are glad to know that the process was perfect for you. We hope to see you again soon at Mundo-Surf.

Sincerely,
The boutique team.
J
Jerry L.
Rating: 4 out of 5
following a purchase from 13/05/2026
Only downside was the shipping cost
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Response from Mundo-Surf
Dear Jerry,

Thank you very much for your positive review of 4/5 for Mundo-Surf! We appreciate your feedback on the shipping costs and will certainly take this into consideration to improve our service. We hope to welcome you back to our site soon.

Best regards,
The Mundo-Surf Team
J
Jose G.
Rating: 4 out of 5
following a purchase from 04/05/2026
Store with a lot of choices, friendly and attentive staff THANK YOU
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Response from Mundo-Surf
Hello José,

We sincerely thank you for your positive review and for the rating of 4/5. We are delighted that you appreciated our wide range of products and the welcome from our team. Don't hesitate to come back to see us, we will always be happy to advise you.

See you soon at Mundo-Surf!
K
Kostas O.
Rating: 4 out of 5
following a purchase from 21/04/2026
Everything perfect with a little bit delayed pickup.
Response from Mundo-Surf
Dear Kostas,
Thank you for your feedback! We are thrilled to hear that you had a great experience with us at Mundo-Surf. We apologize for the delay in pickup and appreciate your understanding. We look forward to welcoming you back in the future!
W
Wolff T.
Rating: 4 out of 5
following a purchase from 18/03/2026
A small reference issue but a responsive and perfect customer service.
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Response from Mundo-Surf
Thank you for your positive feedback and for your understanding regarding the small reference issue. We are delighted to hear that our after-sales service met your expectations. Please feel free to reach out to us for any questions or future needs!
G
Guillermo T.
Rating: 4 out of 5
following a purchase from 01/03/2026
One more sticker that is
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Response from Mundo-Surf
Thank you very much, Guillermo!

We take note. Next time, if you ask us, we will be happy to add a sticker to your order.

We look forward to seeing you soon at Mundo Surf! 🤙
P
Pascal B.
Rating: 4 out of 5
following a purchase from 14/03/2026
Very well. However, considering the weight and volume of the bodyboard, I would have liked to have free shipping as I have had before.
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Response from Mundo-Surf
Hello Pascal, thank you for your feedback! We are delighted that you are very satisfied with your purchase. Regarding your comment about the weight and volume of the bodyboard, unfortunately, we cannot offer free shipping for this type of product due to its size. Nevertheless, we hope that your experience remains positive and that you will fully enjoy your bodyboard!
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Txus L.
Rating: 4 out of 5
following a purchase from 16/02/2026
very fast
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Response from Mundo-Surf
Thank you very much, Txus!
We are glad to know that your order arrived very quickly. At Mundo Surf, we always work to make your purchases smooth and hassle-free.
V
Valerio S.
Rating: 4 out of 5
following a purchase from 12/02/2026
The delivery was very fast and the product well packaged, quite satisfied with the purchase because it was discounted. The costs borne by the customer for the return remain a limitation.
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Response from Mundo-Surf
Thank you very much for your feedback!
We are happy that the delivery was fast and that the product was well packaged. We are glad that you are satisfied with the purchase thanks to the discount.
Regarding returns, we confirm that shipping costs are the responsibility of the customer, as stated in our policy, which still offers up to 100 days to make the return.
Thank you again for choosing Mundo Surf!
S
Stefan J.
Rating: 4 out of 5
following a purchase from 16/12/2025
Fast flawless and timely delivery - the usual shipping and delivery notification was missing, so it was a surprise delivery. Otherwise everything perfect.
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Response from Mundo-Surf
Thank you very much for your feedback. Nice to hear that the delivery arrived quickly, flawlessly, and on time. It's a pity that the usual shipping and delivery notifications were missing – we hope the surprise was positive. Otherwise, we are glad that everything was perfect.

Ignacio from customer service
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Pierre S.
Rating: 4 out of 5
following a purchase from 12/12/2025
Delivered on time
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Response from Mundo-Surf
Perfect, happy that your order was delivered on time from our surf, bodyboard, and skate shop.

Ignacio from customer service
A
Alejandro G.
Rating: 4 out of 5
following a purchase from 28/11/2025
The purchased product is fantastic. Not so much the delivery.
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Response from Mundo-Surf
Thank you for your comment Alejandro. We are glad that you are happy with the product, and we take note of your experience with the messaging to improve. In our surf, bodyboard, and skate shop, we always strive to make the entire process satisfactory.

Ignacio from customer service
R
Ricardo R.
Rating: 4 out of 5
following a purchase from 20/10/2025
Cool
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Response from Mundo-Surf
Thank you for your comment Ricardo. We are glad that you are happy with our surf, bodyboard, and skate shop.

Ignacio from customer service
M
Matteo B.
Rating: 4 out of 5
following a purchase from 21/08/2025
There was a problem with a manufacturing defect, but the seller resolved the issue very quickly and with great professionalism. Excellent after-sales service. Recommended
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Cristiano P.
Rating: 4 out of 5
following a purchase from 06/06/2025
Delivered on time without any issues. Just some difficulty in tracking the package at the time of shipment: I received the information about the imminent delivery from the courier only on the same day... however, without any problem.
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Edurne Z.
Rating: 4 out of 5
following a purchase from 23/03/2025
Product matches description
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Santiago D.
Rating: 4 out of 5
following a purchase from 25/02/2025
I have already bought a few times and everything always arrives well and fast. In fact when I need something to repair the board I go straight to your website.
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Laurent M.
Rating: 4 out of 5
following a purchase from 24/12/2024
CLEAR. Exactly what I wanted. A little slow but delivered in Polynesia. Good job.
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Francisco J.
Rating: 4 out of 5
following a purchase from 14/10/2024
I ordered a polyurethane resin for repairs on the surfboard but it arrived hardened so I complained to them by whatsapp and they attended me very well but they sent me another can that was hardened I contacted them again and they sent me a third can with which they made a video opening it so I could see that it was not hardened. They sent it to me again by GLS but I was not at home so I got a message which I could not see because it was in the mail spam .... In short, it was quite an odyssey but I have to admit that they did their best to solve it and they did not abandon me at any moment.
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Sérgio M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Fast shipping
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Emmanuel P.
Rating: 4 out of 5
following a purchase from 14/11/2024
Very good. Good order tracking
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Iñaki F.
Rating: 4 out of 5
following a purchase from 01/11/2024
All correct
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Raimundo G.
Rating: 4 out of 5
following a purchase from 08/10/2024
Everything perfect
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Fernando Q.
Rating: 4 out of 5
following a purchase from 30/09/2024
Speed
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Federico Patricio V.
Rating: 4 out of 5
following a purchase from 14/09/2024
Excellent Service!
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Dario S.
Rating: 4 out of 5
following a purchase from 26/07/2024
All perfect. thank you
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Sigurd L.
Rating: 4 out of 5
following a purchase from 17/07/2024
Everything perfect on the part of Mundo-Surf! Fast! Informative! Good material! Unfortunately the package arrived a little damaged.
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Miguel C.
Rating: 4 out of 5
following a purchase from 14/07/2024
It has always been fine, only this time I needed a change due to a glitch on your website, and the order arrived without taking care of the changes. When I added a small bottle of styrene to my cart, it showed shipping costs for a surfboard, which seems to be a mistake.
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Jose N.
Rating: 4 out of 5
following a purchase from 20/06/2024
Everything perfect
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Otto F.
Rating: 4 out of 5
following a purchase from 13/06/2024
Good attention in the chat, fast solutions, easy to make the purchase. Everything is perfect.
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Eric P.
Rating: 4 out of 5
following a purchase from 07/06/2024
Hello, serious site and quality products.
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David J.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast and efficient
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Tiago T.
Rating: 4 out of 5
following a purchase from 17/05/2024
Quality material and fast shipping!
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Cornelia A.
Rating: 4 out of 5
following a purchase from 05/05/2024
Goods are okay, shipping costs disproportionately high
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