Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 270 published reviews

Summary of reviews

Mundo-Surf consistently delivers fast and reliable service, with numerous mentions of quick shipping, on-time delivery, and items arriving in perfect or excellent condition, ensuring a smooth purchasing experience. Customers highlight practical fulfillment strengths such as careful packaging, easy ordering, accurate product fulfillment, and helpful, knowledgeable service that guides choices and clarifies details. The store also draws praise for product quality and performance, with several notes about highly satisfying recommendations, attentive assistance, and repeat purchases, underscoring trust and consistency in both products and customer care. Overall, the experience is described as professional, efficient, and enjoyable, with buyers expressing eagerness to return.

4 star reviews

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R
Renzo P.
Rating: 4 out of 5
following a purchase from 26/04/2024
All perfect
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David B.
Rating: 4 out of 5
following a purchase from 02/05/2024
Everything went very smoothly and the product complied.
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Igor L.
Rating: 4 out of 5
following a purchase from 01/05/2024
Everything was perfect. I spoke with them for a change and everything was fast and very good deal.
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Carlos J.
Rating: 4 out of 5
following a purchase from 10/04/2024
Available and available for clarifications.
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Julian G.
Rating: 4 out of 5
following a purchase from 08/04/2024
All good
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Thomas W.
Rating: 4 out of 5
following a purchase from 19/03/2024
A wide choice of models and sizes for bodyboard fins. Delivery time respected. I recommend 👌
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João B.
Rating: 4 out of 5
following a purchase from 02/02/2024
All ok
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Matt L.
Rating: 4 out of 5
following a purchase from 03/02/2024
Cool
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Prudencio T.
Rating: 4 out of 5
following a purchase from 11/01/2024
Very good product and the treatment received by the store, the only negative is the time it took the product, even for the Canary Islands 15 days seems too long. But that is the responsibility of the post office. I will buy again.
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Miguel Angel S.
Rating: 4 out of 5
following a purchase from 02/01/2024
The shipment was fast. But the waterproof backpack was 30 l instead of 40 l. It was to give as a gift and I had ordered them in 40 l. I called them and they offered me a solution immediately. I called them and they offered me a solution immediately. Let's see if they pick up the old one and deliver the new one soon.
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Yann P.
Rating: 4 out of 5
following a purchase from 05/12/2023
Delivery time a little long but otherwise very satisfied. Good communication and follow-up.
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Jacobo H.
Rating: 4 out of 5
following a purchase from 14/12/2023
Great
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Cristina C.
Rating: 4 out of 5
following a purchase from 13/12/2023
Correct product. Packaging ok. Transport super fast and correct. But... 1) I could not change the billing address (and the "delivery" and "billing" were the same). 2) Ao 2º click o preço variou de €65,00 para €66,07 (????) 3) Idem, o custo de transporte alterou de €4,50 para € 6,50 (????) assim que voltei (2ª tentativa - p mudar a morada, e quando voltei ao site e fiz a encomenda).
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Juan David S.
Rating: 4 out of 5
following a purchase from 14/12/2023
Very good customer service
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Iñigo I.
Rating: 4 out of 5
following a purchase from 10/12/2023
professional
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Carlos Edey M.
Rating: 4 out of 5
following a purchase from 14/11/2023
Good
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Pablo G.
Rating: 4 out of 5
following a purchase from 27/11/2023
I was given the option to pay through secure payment and so I did. I paid them by bank transfer and now they are claiming it back.
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Alfonso F.
Rating: 4 out of 5
following a purchase from 28/11/2023
All good
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Daniele S.
Rating: 4 out of 5
following a purchase from 07/11/2023
Fast shipping and good prices
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Derek G.
Rating: 4 out of 5
following a purchase from 07/11/2023
Very good
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Jose Luis C.
Rating: 4 out of 5
following a purchase from 14/10/2023
They take a long time to prepare an order and send it by post to the Canary Islands, and shipping is not free if you spend 100 euros.
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Jacqueline K.
Rating: 4 out of 5
following a purchase from 20/10/2023
👍
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Manuel A.
Rating: 4 out of 5
following a purchase from 23/10/2023
The order arrived on time
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Samuel M.
Rating: 4 out of 5
following a purchase from 04/10/2023
I still don't understand that shipments to the Canary Islands have to go through customs, and thus have to pay when I pick up the order. Being in the same country.
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Francesca F.
Rating: 4 out of 5
following a purchase from 04/10/2023
Excellent
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Emmanuel A.
Rating: 4 out of 5
following a purchase from 07/08/2023
Precio contenido, pero GLS no es fiable. Hé esparado el articulo el viernes como previsto, pero nadie ha venido, y peor impossible de saber la nueva fecha de entrega...
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Ricardo J.
Rating: 4 out of 5
following a purchase from 01/07/2023
Fast and accurate
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Pedro A.
Rating: 4 out of 5
following a purchase from 09/06/2023
Very fast and delivery was one day before confirmation.
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Maria José G.
Rating: 4 out of 5
following a purchase from 02/05/2023
Happy with the order although it took longer than expected.
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Rodrigo R.
Rating: 4 out of 5
following a purchase from 28/03/2023
very good service
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Allan R.
Rating: 4 out of 5
following a purchase from 01/03/2023
almost perfect!
add cheap shipping methods and it will become perfect ;)
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Alvaro F.
Rating: 4 out of 5
following a purchase from 20/02/2023
arrived very quickly and as expected
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Lukasz R.
Rating: 4 out of 5
following a purchase from 19/02/2023
Product description did not mention too short legs
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Laurent M.
Rating: 4 out of 5
following a purchase from 08/12/2022
just a disappointment about the delivery company. When we followed the delivery, the company used a very long way while there was a faster possibility. But otherwise very good. Thank you very much.
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Ivan G.
Rating: 4 out of 5
following a purchase from 01/12/2022
I think it is very good for the advice that there is material (especially on youtube) I think the issue of shipping is improvable I think it is a bit excessive to be at 99 pay the price required by the platform for the rest very happy with the platform.
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Ricardo Adolfo M.
Rating: 4 out of 5
following a purchase from 26/11/2022
Everything was perfect. The only thing is that some stickers were missing as a gift!
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Dora P.
Rating: 4 out of 5
following a purchase from 11/11/2022
very good service and management. thank you
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Justen R.
Rating: 4 out of 5
following a purchase from 07/10/2022
This is the second board I've bought from mundosurf. The first time it took much longer than estimated, but this time it arrived on time and in good condition. Thank you!
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Riccardo C.
Rating: 4 out of 5
following a purchase from 01/08/2022
Very nice and fast delivery item!
You can keep on tracking your order!
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João Paulo M.
Rating: 4 out of 5
following a purchase from 08/07/2022
Very fast, thank you
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