Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 186 published reviews
5 4 524 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

4 star reviews

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C
Christian T.
Rating: 4 out of 5
following a purchase from 11/05/2022
Very fast and everything correct.
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David V.
Rating: 4 out of 5
following a purchase from 16/04/2022
Good
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David A.
Rating: 4 out of 5
following a purchase from 20/03/2022
Vale o pessoal quer surfe.
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Simone B.
Rating: 4 out of 5
following a purchase from 08/03/2022
fast and accurate shop
A
Ana Maria Z.
Rating: 4 out of 5
following a purchase from 01/03/2022
Everything arrived well and fast, and the products were just as explained on the website.
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Janinazzi S.
Rating: 4 out of 5
following a purchase from 23/02/2022
Perfect... The Fifth Star is for the Lord
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Carmen C.
Rating: 4 out of 5
following a purchase from 30/01/2022
Fast delivery and truthfulness in the product.
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Josep B.
Rating: 4 out of 5
following a purchase from 21/01/2022
Punctual! but the package was damaged and poorly protected. Contents in good condition.
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Almudena Escola infantil Abrente P.
Rating: 4 out of 5
following a purchase from 01/01/2022
Fast purchase, super fast delivery the website very well, but through the application I had some problems at the time of processing the order.
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Ramón R.
Rating: 4 out of 5
following a purchase from 02/01/2022
Overall good.
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Yaiza D.
Rating: 4 out of 5
following a purchase from 18/12/2021
Recommended. They keep you informed by email at all times about the order. The shipment took 24 hours longer than expected, but arrived in time for Christmas, so I'm happy.
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Nuno D.
Rating: 4 out of 5
following a purchase from 19/12/2021
The product (neoprene) is of high quality, typical of Oneill.
On the negative side, you are inundated with emails about the status of the order without necsity, in addition to arrive after 3/4 working days of having made the payment / order. I think 48 hours would be fine for a national shipment, from experience in other online surfshops like surfmarket.
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Vincent M.
Rating: 4 out of 5
following a purchase from 14/12/2021
Fast and efficient delivery. Products as described.
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Guillermo G.
Rating: 4 out of 5
following a purchase from 09/12/2021
This is the second time I have bought from this store and I will surely buy again.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 16/11/2021
Arrived on time, everything well packed, good experience, I will repeat.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/10/2021
DU CHOIX
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/10/2021
???????
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Comprador verificado
Rating: 4 out of 5
following a purchase from 28/09/2021
Good sales and customer service.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 18/08/2021
All good, there was an error for an article that was not updated but they solved it perfectly and sent this one that I just released and it is very good. Too bad they promised to send a small gift for the mistake and the inconvenience that in the end they did not send.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/07/2021
Satisfeito, no entanto, achei os gastos de envio bastante caros tratando-se de um produto com valor de cerca de 800 eur. Penso que teve a ver com o seguro de transporte.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 21/07/2021
Very easy to order, good customer service and fast shipping and delivery.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 19/07/2021
Reliable products and fast delivery
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 13/07/2021
It is the first time I buy online and they charge me for shipping and transport costs, otherwise everything is fine, the store seems to me very complete.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 10/07/2021
Good
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/06/2021
The shipment was not given within the dates, it arrived within 5 days which is not so serious. The board arrived in perfect condition and very well packed. I will repeat, in fact since the purchase and this review I made two more orders, which were smaller. And those did arrive on the dates indicated.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 22/06/2021
all good, except for the logistical status in the waiting area
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
There was a problem with the size of the combination and returning the product is not very simple. But customer service is very helpful
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Comprador verificado
Rating: 4 out of 5
following a purchase from 18/04/2021
Well
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Comprador verificado
Rating: 4 out of 5
following a purchase from 18/05/2021
Good shipping service. Fast and the contents arrived in perfect condition.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 09/05/2021
I miss an explanatory booklet with basic instructions for mixing quantities mainly. In addition, some basic application instructions would be a plus.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 26/04/2021
I had to contact them by phone and the person who attended me was very kind and direct.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 13/04/2021
It has a wide range of items, but not always in stock.
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Verified buyer
Rating: 4 out of 5
following a purchase from 05/04/2021
Great team and support
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 30/03/2021
Not bad.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 23/03/2021
Perfect, fast service and very correct attention.
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Comprador verificado
Rating: 4 out of 5
following a purchase from 15/03/2021
The payment method was defaulting to a finance company should change that, otherwise all good.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/03/2021
everything fine. Delivery processing and product good quality. Just does not quite correspond to the color of the picture.is darker
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 01/10/2020
All very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
Efficient and responsive, your team enabled me to recover my equipment very quickly on the other side of the world! Gracias The only problem was that the invoice did not correspond to the exact amount of the purchase excluding tax, which meant I had to pay a surcharge when I got home...
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Comprador verificado
Rating: 4 out of 5
following a purchase from 10/02/2021
I have shopped here several times, I really like their fast delivery.
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