Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 186 published reviews
5 4 524 87% 4 380 7% 3 132 3% 2 50 1% 1 100 2%

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

4 star reviews

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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/01/2021
Service and shipping are the best I've seen. Very close and friendly customer service, I recommend this store 100%.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 08/01/2021
Arrived 1 day later than expected, otherwise everything perfect!
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 05/01/2021
all good, fast shipping and no problems
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 22/10/2020
The manufacturing of the board took quite a bit longer than said on the site, but the board came out nice
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/12/2020
The navigation is very intuitive and the customer service is unbeatable.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/12/2020
Great, I would give it a very good, if they had sent me the tracking number of the package, without the need to ask for it. But the rest is great.
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C
Compratore verificato
Rating: 4 out of 5
following a purchase from 26/12/2020
Excellent service. Only flaw the packaging could have been definitely more protective. Otherwise all ok!
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 22/12/2020
All very well except one of the items that did not arrive, the order took only six days to reach me in the Canary Islands being in Christmas time. The only problem was that I forgot one of the items that did not arrive.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 19/12/2020
all ok
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/12/2020
Fast delivery
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 09/12/2020
All good, good customer service, delivery on time.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 06/12/2020
I don't give it 5 stars because the navigation through the App is complicated and it lacks some information about the orders that appears in the wwb.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 29/11/2020
Medium/bom . Only the return of the 70 of the Fcs2 template was missing...:(. I am waiting for the return of the value 70.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 04/12/2020
All good in general
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/11/2020
Good assortment and prices, the order took a little while, I guess because of the dates, but overall very good.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 27/11/2020
The application is easy to use. Good overall.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 12/10/2020
The delivery took as long as expected, the service was very good.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/11/2020
Buono
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 06/11/2020
....
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 08/11/2020
Always on the basis that I am very happy and I will repeat with this store. The attention very well and fast shipping but I would have liked a closer treatment. The experience has seemed to me closer to buying on Amazon than in a small store. If Covid allows me to do so, I will go in person the next time I buy.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 21/10/2020
Arrived very quickly
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 18/10/2020
Non ho potuto acquistare per mancanza taglia. Ma ho ricevuto subito il rimborso!!! Grazie
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 17/10/2020
Positive experience, high shipping costs compared to the value of the order. Excellent customer service
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 21/09/2020
The order arrived well, but there was a long delay. On the other hand, they gave me a can of catalyst and another of kerosene styrene, I understand that to compensate. If it were not for the delay, I would rate the maximum.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 06/10/2020
Good but I thought it would be more expensive
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 04/10/2020
Only used it 1 time, so I can only value the formality in the shipment, which was good. The surfer likes the model and it fits her well. The result of the material and the seams .... more ahead. Thank you and to po9r oooolas
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/09/2020
Quick and easy.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/09/2020
The experience was good, but the bottle with glass microspheres was a bit broken.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 29/08/2020
Sympathy
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/08/2020
I had to cancel the order and from mundo surf they attended me correctly and gave me a full refund. I will buy here again without a doubt.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/08/2020
a lot of variety of bodyboarding products. Fast delivery
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast shipping and in good condition.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/08/2020
Fast delivery of material.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 25/07/2020
I bought the kit to repair the board and following the videos on youtube I got a very good repair. Thank you!
On the downside I would say that the youtube link redirected me to the kit without catalytic converter and I had to buy it when I realized.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/07/2020
Fast and well conditioned products
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/07/2020
I can't give it 5 stars because the navigation on the page, at least from my mobile (Huawei P30 Pro) was not good. It is very good about the filters but it was very complicated to apply them. You gave with your finger on a button and you marked the one next to it, little precision.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 01/06/2020
I could have used the Allen wrench included.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 08/06/2020
All good, it took a week.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 07/06/2020
Good navigation, good service and fast delivery
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 30/05/2020
The service is very good and the delivery is fast, that's all you can ask for.
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