Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 233 published reviews
5 4 565 87% 4 381 7% 3 137 3% 2 50 1% 1 100 2%

Summary of reviews

Mundo-Surf consistently delivers quickly and reliably, with fast, precise shipping and on-time delivery that keeps customers satisfied and returning for future purchases. Customers highlight careful packaging, careful handling of bulky items, and products arriving in perfect condition or better than expected, reinforcing trust in the store’s reliability and attention to detail. Helpful, professional service and knowledgeable recommendations stand out, with several mentions of friendly, responsive interactions and clear guidance during the buying process. Overall, shoppers praise the store for efficient transactions, strong product availability, and a positive, stress-free shopping experience.

4 star reviews

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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/03/2019
Correct. The only thing is that I think I'm sure I ordered the 71cm dakine Aero rack pad round and I got the 83cm ones. A little bigger than I wanted but they fit.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/03/2019
Everything came correctly
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/03/2019
Very Good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/03/2019
Satisfied with the order. Fast delivery and in good condition
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2019
Good website and personal treatment. However, they take little care of their customers, omitting details such as giving away free shipments from time to time or giving out discount vouchers. Competition is fierce, small details make the difference.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/02/2019
The shipment was fast and everything was correct, the service was very good.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 13/02/2019
everything perfect, a neoprene did not fit me well and they changed it without any problem.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/02/2019
Accurate product in a reasonable time
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/02/2019
Good:-) The return is a bit complicated but no problems. I would like you to put more information about the material of the articles, for example "100% cotton".
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/01/2019
Bom, fast delivery
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 15/01/2019
Fast and accessible. Good experience!
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 09/12/2018
only the more cost to Fuerteventura hold me back to buy more.Is de 75 eu also for small orders??
Response from Mundo-Surf
Hi vincent and thanks for your order, the shipping cost are 75€ to canary island only for surfboards and foam, for small orders from 10€.
Regards
Sebas
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2018
Very good service. Fast and agile.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/01/2019
Although the description of the Morey Bodyboard cover does not match the reality. It says it is made with 600 D neoprene and it is not. The other products ordered are as described. The shipping is fast and recommended.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/01/2019
Satisfactory I have purchased several times and always meets its delivery and in good condition.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/01/2019
The package arrived safely and quickly.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/01/2019
Very fast and serious. Transport company a bit rough but not MUNDOSURF's fault.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 28/12/2018
the arrival date was never clear to me
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/12/2018
quick and easy, when you don't want to wait 10 days for things to arrive.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/12/2018
Good, fast and efficient
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 27/11/2018
Correct shipment to the Canary Islands, within the stipulated timeframe.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/11/2018
Good product and service, would be nice to have a tracking number for the package shipping.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/11/2018
The website was down when I tried to log in and I received the shirt wrinkled. But otherwise perfect
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/10/2018
Muito rapido o envio muito bom
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/10/2018
Very expensive shipping costs for small items.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 11/10/2018
Good and intuitive platform
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 05/10/2018
All good!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/09/2018
all ok
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 10/09/2018
Good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/09/2018
Fast, efficient and the product matches 100% with the description and pictures.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/09/2018
Like amazon
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/09/2018
very easy application
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/09/2018
Very good
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 04/08/2018
Well
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 02/08/2018
All correct
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/07/2018
Quick
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/07/2018
Very good customer service online. I do not agree with the shipping and return shipping costs. I had to pay for both.
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Response from Mundo-Surf
Hello Federico and thank you for your review! Shipping costs are free for orders over 99 and delivery in mainland Spain, excluding foam and pre-shape. In your case the order was 65, so the system has charged you shipping. The return is free for orders paid by Paypal, according to the conditions of the service offered by Paypal. Regards Laura
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/07/2018
houve um problema na entraga, mas tirando isso correu bastante bem! \o/
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/06/2018
tudo ok, boa compra
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/07/2018
satisfied with purchase and shipment
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