Musikmachine delivers fast, reliable shipping with items arriving quickly, well protected, and in exact accordance with descriptions, often accompanied by thoughtful details like personalized notes or little gift patches. Customers highlight a wide selection of patches and stickers, clear product information, and smooth transactions, with packaging that is careful and secure. The store is praised for responsive communication, helpful service, and a trustworthy, serious shopping experience, including appreciative notes and consistent order fulfilment. Many reviews mention enthusiastic recommendations and frequent repeat purchases, underscoring dependable delivery, thorough packaging, and a positive overall experience.
Product as described. Delivery service delayed but MusikMachine is not to blame
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Response from Musikmachine
Thank you for your trust François,
Glad that our products please you and that you are happy with the MusikMachine service.
We are however sorry that your delivery is late.
See you soon on our RockShop
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Alexis D.
Rating: 4 out of 5
following a purchase from 07/12/2022
FAST DELIVERY
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 23/01/2021
Customer service non-existent because when I make a complaint, it writes me 'error' and impossible to send an attachment. I managed to send a message via 'chat' to say that the product's material label did not match that of the ad and I received a disappointing response, they offer me a small patch as compensation (if it is sent of course) and no serious refund or compensation!
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Response from Musikmachine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/11/2020
Nothing to say about the site and delivery, good customer service. I had forgotten to note the address in full and a few days later, I received a call to correct it. Just that for the call, I first thought it was a prank because the person was laughing their head off
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2019
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Response from Musikmachine
Thank you Patrick for your trust.
We are delighted that you are satisfied with your order of Beatles products from our online shop.
See you soon on Musikmachine.com
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
After ordering my postcard during the evening, I only received confirmation of my purchase late at night, around 02:30, so I only saw it the next day, which made me initially doubt the reliability of the site. Generally, I receive this confirmation immediately for my online purchases, accompanied by the presumed date when I can expect the ordered product. Right after ordering, I only received a response expressing your gratitude for creating a deposit at Musikmachine (THANK YOU FOR CREATING A CUSTOMER ACCOUNT AT MUSIKMACHINE). I found that slightly concerning.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/04/2018
Late order despite the express delivery payment, otherwise, content in order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2018
Practical site for navigation and keyword search.
But during my order, I don't know if it's my phone or the connection to the site, I had several disconnections.
Fortunately, at each reconnection, the order remained in progress.
So to be checked at the functionality level.
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Response from Musikmachine
Thank you for your trust Yves and for your comment.
We will study and remedy these technical issues as soon as possible.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/12/2017
Fast delivery, but a little disappointment with one product. To see when ordering more.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/11/2017
Shipping costs charged 3.99, stamped shipping in a green letter at 0.70. For the price, the patches could be packaged separately in blister.
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Response from Musikmachine
Thank you for your trust Catherine.
Indeed on your order, the shipping costs are abnormally high compared to those actually used.
To make up for this mistake, we are happy to offer you free shipping on your next order from our store. Contact us when the time comes.
Best regards
Hervé
Customer service manager Musikmachine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/10/2017
packaging more than imitated.
just a bubble wrap and a simple envelope.
result: new box, but damaged, folded... in poor visual condition
packaging in a box would have been more appropriate.
for a collector's item, all value is lost...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/10/2017
Very good, lots of choices, I recommend it to fans
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2017
Good
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Response from Musikmachine
Thank you for your trust Leila
See you soon on MusikMachine.com
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/09/2017
the site was easy to navigate, easy to search and complete my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/07/2017
very serious quick shipping
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Response from Musikmachine
Thank you for your trust Marvyn
We are delighted that you are satisfied with your order placed on our store.
See you soon on Musikmachine.com
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2017
Good and fast
Rare material for a reasonably priced
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2017
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Response from Musikmachine
Thank you for your trust Franck,
we are delighted that you are satisfied with your Iron Maiden badges ordered from our store.
See you soon on MusikMachine.com, the number one RockShop
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/03/2017
site that I recommend, speed of delivery very appreciated, thank you keep it up.
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Response from Musikmachine
Thank you for your trust Delphine,
we are delighted that you are satisfied with your Iron Maiden patch ordered from our store.
See you soon at RockShop MusikMachine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2016
Fast and reasonable price
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Response from Musikmachine
Thank you for your trust Alison, we are delighted that you are satisfied with your purchase from our store.
See you soon at Rockshop MusikMachine.com
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2016
Order received very quickly and products meet my expectations (quality, design...)
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Response from Musikmachine
Thank you for your trust Svetlana, we are delighted that you are satisfied with your purchases in our store. See you soon on the Rockshop MusikMachine.com
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 10/10/2016
Very little appreciated the fact of paying €6.80 for shipping for a shipment that cost barely €1.80 (it's a shame that it's written on the package huh) the information on the site is incomplete, we don't know for example if the patch is iron-on or not. There is even an error on the size of one of the patches!! I still give 2 stars because the patches are cool.
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Response from Musikmachine
Hello Antoine,
we are sorry to read your dissatisfaction.
Shipping costs are calculated based on postal rates, the weight of the package, and the amount of the order.
It turns out that in the case of your order, the costs related to packaging and tracked mail services as well as the processing of your order are lower than those actually charged, which is why we are pleased to offer you a €4 discount on your next purchase on our site, with the code ANTOINE.
Thank you for your trust and understanding and see you soon on our RockShop where "the patches are cool".
sincerely
Hervé POSIK
Customer Service Manager
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2016
Bla bla bla ....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2016
Quite good and easy to use
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/02/2016
well-made site.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/01/2016
nice t shirt...just a little short in length..but otherwise good quality and lovely print
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/12/2015
Fast and serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2015
Well.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2015
Good, too bad the shipping costs are not decreasing with a grouped order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/07/2015
For lack of better...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/07/2015
delivery times too long.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/02/2015
Low quality product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/01/2015
efficient and fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
good, but the product, after two days, is already coming apart...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/09/2014
Good site, order respected.
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