Customer reviews of My Color Lenses

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 350 published reviews
5 265 76% 4 31 9% 3 16 5% 2 10 3% 1 28 8%

Summary of reviews

The reviews highlight consistently positive experiences with product quality and natural-looking results, with many noting lenses are comfortable to wear and provide a subtle, natural color that enhances appearance. Delivery is repeatedly praised for speed and careful packaging, ensuring lenses arrive promptly and in good condition. Customer service and reliability are reflected in long-term satisfaction, repeated orders over years, and strong recommendations, with several buyers describing reliable performance and confidence in returning for future purchases. Overall, the store is perceived as dependable for quality lenses, easy wear, and swift, secure delivery.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2021
1st contact, a little disappointed by the product*.
Translated reviews
Response from My Color Lenses
Hello If you need advice on color selection, please contact us and we'll be happy to help. You can reach us on 04 22 10 83 12. See you soon Team Obsession Paris
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2021
the color shown does not match the actual color
Translated reviews
Response from My Color Lenses
Hello Do not hesitate to send an email to customer service, if a mistake has been made, they will send you back a pair of lenses. See you soon Team Obsession Paris
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2021
I ordered the emerald green and received the normal green. As a result, the color is too light for my brown complexion. Nevertheless, the lens really looks natural. Even if it doesn't look too bad on me, it's not believable since it makes me look like a black-haired mixed-race Afro with Caucasian eyes.
Translated reviews
Response from My Color Lenses
Hello Please send an e-mail to customer service with a photo of the lenses you received. If we have made a mistake in your order, we will send you back the right pair of lenses. For people with dark complexions, we often recommend staying with the same color tint to subtly lighten your eye color, rather than changing it. If you'd like some advice, please call us on 04 22 10 83 12. See you soon Team Obsession Paris
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
I won't hesitate to order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
The site is good it is readable and well detailed, the only flaw is that the people who read the emails are not courteous there is no hello nothing any politeness .
Translated reviews
Response from My Color Lenses
Hello We are sorry for the problem encountered. Our answers are always clear, fast and courteous. Please do not hesitate to contact us if you encounter any problems. Cdt Obsession Paris
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