The reviews highlight consistently positive experiences with product quality and natural-looking results, with many noting lenses are comfortable to wear and provide a subtle, natural color that enhances appearance. Delivery is repeatedly praised for speed and careful packaging, ensuring lenses arrive promptly and in good condition. Customer service and reliability are reflected in long-term satisfaction, repeated orders over years, and strong recommendations, with several buyers describing reliable performance and confidence in returning for future purchases. Overall, the store is perceived as dependable for quality lenses, easy wear, and swift, secure delivery.
Unfortunately, the shade is still not right; instead of a very light brown rendering, it gives me a green tint?! It's surprising that you can't exactly reproduce the Hazel shade from Freshlook! I'm despairing because it's the shade that suits me perfectly, I don't dare try another reference.
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Response from My Color Lenses
Hello,
We completely understand your disappointment.
Even though some shades may have similar names, like "Hazel", we do not offer the same lenses as FreshLook. Each brand has its own designs, pigments, patterns, and coloring techniques. Therefore, the rendering unfortunately cannot be reproduced exactly.
Moreover, the result of a colored lens can vary depending on the natural color of the iris, as it visually blends with the pigments of the lens. This can explain why a shade advertised as brown/hazel may appear more green on certain eyes.
Please feel free to contact us directly, specifying exactly the rendering you are looking for. We can look together at the different available models and perhaps guide you towards a reference that will be closer to the shade you like from FreshLook.
Best regards,
Customer Service
M
Mariam F.
Rating: 3 out of 5
following a purchase from 10/11/2025
Good product but the delivery service is terrible and always drops my package 2 km away even though I select the pickup point at the bottom of my street
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Response from My Color Lenses
Mariam, thank you for taking the time to share your feedback. We are glad that you appreciate our products. Regarding your delivery experience, we are sorry to hear that it did not meet your expectations. We will escalate this issue to our delivery service to improve this situation. Your satisfaction is our priority and we hope to provide you with a better experience in the future.
The Obsession Paris Team
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Assia B.
Rating: 3 out of 5
following a purchase from 15/09/2025
Good
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Response from My Color Lenses
Assia, thank you very much for your feedback and your rating. We are delighted that you found our Obsession Paris site satisfactory.
The Obsession Paris Team
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Mariam F.
Rating: 3 out of 5
following a purchase from 22/06/2025
Beautiful color but one lens out of two is defective
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Response from My Color Lenses
Mariam, we thank you for your feedback regarding your experience with our lenses. We are sorry to hear that one lens is defective and we invite you to contact our customer service in order to resolve this issue as soon as possible. Your satisfaction is our priority and your comments help us improve our products.
The Obsession Paris Team
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Philippe P.
Rating: 3 out of 5
following a purchase from 14/06/2025
Ease of ordering, fast shipping, packaging quality everything is great unfortunately the lenses do not have a natural color at all, what a shame.
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Response from My Color Lenses
Philippe, we thank you for your feedback and are delighted that you appreciated the ease of ordering, the fast shipping, and the quality of our packaging. However, we take note of your comments regarding the color of the lenses and will pass them on to our team to improve our products. Please do not hesitate to contact us if you need assistance or if you would like to explore other options.
The Obsession Paris Team
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Virginie J.
Rating: 3 out of 5
following a purchase from 11/09/2024
Lenses far too light, unnatural effect
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Response from My Color Lenses
Hello Virginie J., Thank you for your review. We are sorry that the color of the lenses does not suit you. We understand the importance of a natural effect and will pass on your feedback to our team. Please do not hesitate to contact our customer service department to explore other options suited to your needs.
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Saïda O.
Rating: 3 out of 5
following a purchase from 13/07/2024
Order handling and delivery slower than usual. Lens solution received without packaging or cases, which are normally supplied.
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Marie Thérèse P.
Rating: 3 out of 5
following a purchase from 03/07/2024
I had requested information about coloured corrective lenses by e-mail, but received no reply, disappointed.
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Yann Arnaud D.
Rating: 3 out of 5
following a purchase from 11/12/2023
There are several illustrations on the types of lenses, but the images do not conform to the reality of the lens or not detailed enough to judge before making an order.
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Response from My Color Lenses
Hello, thank you for your feedback. Please do not hesitate to contact our customer service department to report any inconvenience so that we can find a solution. Team Obsession Paris
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/12/2022
Fast service and nice packaging, but the quality isn't up to scratch for my first purchase on this site, the lenses are thin and very flexible which is an advantage but they move around a lot in the eye, lack of comfort, maybe linked to the choice of color? I don't know but I couldn't wear them for long, too bad.
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Response from My Color Lenses
Hello Audryll, thank you for your feedback. Please do not hesitate to contact our customer service department to report any inconvenience so that we can find a solution. Team Obsession Paris
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2022
It's a real shame that these lenses don't have a contour, as their diameter is quite large - good for people with large irises.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2022
. property
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/07/2022
I sent you a message as soon as I received them (no reply) the lenses are not identical çà gives a very disappointing effect. It's a pity because they're very comfortable but I can't see myself going out with them.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/04/2022
Delivery arrived on schedule
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2021
I ordered the emerald green and received the normal green. As a result, the color is too light for my brown complexion. Nevertheless, the lens really looks natural. Even if it doesn't look too bad on me, it's not believable since it makes me look like a black-haired mixed-race Afro with Caucasian eyes.
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Response from My Color Lenses
Hello Please send an e-mail to customer service with a photo of the lenses you received. If we have made a mistake in your order, we will send you back the right pair of lenses. For people with dark complexions, we often recommend staying with the same color tint to subtly lighten your eye color, rather than changing it. If you'd like some advice, please call us on 04 22 10 83 12. See you soon Team Obsession Paris
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/11/2021
The site is good it is readable and well detailed, the only flaw is that the people who read the emails are not courteous there is no hello nothing any politeness .
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Response from My Color Lenses
Hello We are sorry for the problem encountered. Our answers are always clear, fast and courteous. Please do not hesitate to contact us if you encounter any problems. Cdt Obsession Paris
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