Customer reviews of Nanny Care

Fine

A bit complicated and sold-out products still available

No e-mail to let me know that my parcel had arrived at the relay point.

RAS for the order. The delivery window between 9am and 4pm is really wide ...

fast efficient and the product corresponds to what I expected. very fast delivery.

unfortunate request for gift wrap to be sent in a cardboard box

A few problems navigating the site but fast delivery.

I had a problem with the delivery address, I wanted delivery to La Teste de Buch where the person I was giving this parcel to lives. I had ticked off a relay point on rue du Port in La Teste, but the parcel arrived at a relay point corresponding to my home address: the Vival store in Perilhac! The parcel was therefore sent from Cestas to Perilhac near Limoges, so that I was obliged to send it by post, at my own expense, back to La Teste near Cestas!When I placed my order, I found that it was very complicated to find the "point relais" checkbox. I even had to call Nanny Care, and someone explained to me where to find the "point relais" checkbox (it wasn't as intuitive as on other sites). I would have preferred if this person had suggested that I place my order directly with her over the phone, so I wouldn't have had to worry about delivery to the wrong place.

Necessary information clearly indicated.

Order well received nothing to complain about

Fine

Happy with the purchase, easy to find, fast delivery and simple to use.

Satisfied R.A.S.

I changed the delivery address because it was not taken into account while I was on vacation.

Very disappointed with the babyphone, the parent monitor doesn't recharge, so it's not very useful.

Pleasant site

Very good products, but delivery took a long time...

I only received one product out of those ordered. I immediately contacted customer service who corrected the error and sent back the second item, but I would have liked it to have been sent to my address rather than a pick-up relay.

Order sent 3 weeks late. It was for a gift that I couldn't give on the day of the baby shower.

Fast delivery. Product meets my expectations.

It's a shame delivery times are so long.

I found what I was looking for, but the downside is the shipping costs.

Very good product

Good site

Nothing to report.

It does the job, but my 9-month-old pulls on it from time to time, but so far it's always come back in place and the Velcro fasteners don't come off. Quite practical and satisfied with my purchase. To be seen in time

Nothing to say about the delivery! Very fast. Well packed. However, I wouldn't recommend the item, it's damaged.

Delivery is not great. Delivery time and instructions not respected. Otherwise nothing to report.

A fastener was removed and I had to sew it back on by hand for the price, which is quite unacceptable.

Delivery slower than announced.

A good alternative to a cot bumper, as it prevents baby from putting his arms and legs through the bars. However, padding should be provided around the bars to prevent the baby from banging too hard.

Excessively expensive

Fast delivery, good product, the only negative point is the deliveryDisplacing the delivery date because I was working, I received a message that I had to be at home from such and such a time to such and such a time, the deliveryman came at the time indicated but without checking on my part because I had to drop him off in the letterbox.

Serious, friendly and efficient

Fast delivery times and easy site navigation

Good overall, but the information on the fact that a teat is supplied with the bottle is not very clear, either on the website or on the phone. On the other hand, customer service is very friendly.

Delay too long

I really like this site

At the top

no comment