The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
The site is complete and easy to use. On the other hand, the DPD delivery service is horrible. Incompetent service, I took an express delivery because it was urgent for me to receive my package, but the package was extremely late, they even tried to blame the seller when he was extremely fast to prepare my package and ship it.Disappointed with DPD, the seller should change delivery company.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/05/2021
Navigation a little difficult . Waiting for the return of the bracelet I hope a refund without constraint.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/05/2021
The Nanny monitor is top-notch and reassuring, but we took it with the Alecto Baby Phone camera, which really disappointed us! There's no battery life, and at times the screen doesn't receive the camera's signal. Despite the offer we got when we bought the monitor and the Baby Phone, if we'd known we'd have bought a brand other than Alecto.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2021
Product descriptions lack clarityFast, efficient customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2021
In the shop, some categories have no items at all
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2021
Order received halfway I had to call for who sends me the suite he had forgotten the products nany is expensive so abnormal not to see who is missing a product when the order includes 2 onlyo positive point 48 h delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2021
I think it's a shame to have to pay the shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2021
order collected on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2021
Fast delivery and compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2021
Very fast delivery! As far as the mat is concerned, it's fine, but on the other hand the night vision of the baby phone is really not very good, you can barely see baby's face.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2021
Transaction OK. Small problem because the delivery address was changed without consulting me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
ALL CLEAR.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/03/2021
Lack of information on the Nanny care monitor
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2021
Good site with interesting products for baby safety. However, it would be a good idea to check that the products sold work properly before putting them up for sale, especially when they cost several hundred euros.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/03/2021
I did not like how to use the article .... I'm not stupid yet ...When I point out that the product is non-compliant I wish I understood !!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
The site is very clear and the product is exactly what I was looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Delivery delayed by 24 hours because the driver gave a much too wide window (8am-6pm) I was disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2021
Satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Clear and pleasant site to choose from. Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2021
I was very surprised by the size of the mattress: it's not the full width of a cot. Apart from that, very good product quality, very fast shipping and very well protected product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Good purchase, delivered in 3 days, instructions a little difficult to understand but there are plenty of tutorials on youtube that can help us.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2021
Ccccc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
fast delivery but package damaged and product box damaged. Shame as it was a gift. Otherwise product conforms I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
it's hard to understand why you have to go to another site to order....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Gift not yet offered so cannot give an opinion
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Nice site with clear searches
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2021
Pleasant site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Very good site, only downside the delivery service chosen (DPD) very bad company delivery problems as usual, too bad to go through them. I had to collect my parcel from a relay point even though I had opted for home delivery and had to wait for them all day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Destinataires satisfaitsI have not seen the contents of the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
I placed my order through amazone and only consulted this product. I did not encounter any problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Gift received by my friends. They are very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
Everything is fine, order shipped and received quickly, I just regret the lack of response to my email.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2021
ALL CLEAR.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2021
First of all I had to change the model of the product ordered after I had paid. Then my delivery (for a fee) was supposed to arrive between 24 and 48 hours, but it was postponed twice by the carrier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2021
Order delivered on time. No problems apart from the box which was damaged. It was a pity because it was a Christmas present and so the packaging was a bit careless. On the positive side, the product was not damaged. My daughter is very happy with her alarm clock and now she doesn't wake up her parents until her alarm clock changes color.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/12/2020
The device does not work
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2020
Convenient site, on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
I am very happy, the product corresponds to what I was looking for, the deadline was respected, the price very correct, nothing more to say.
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