Customer reviews of Nanny Care

9,5 /10

Based on 3 610 published reviews

5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 1, 2, 3 and 5 stars

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Ingrid M.

Published on 08/04/2025 à 07h28 following a purchase from 28/03/2025

Very good product with a nice design.

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Alice E.

Published on 07/04/2025 à 14h40 following a purchase from 26/03/2025

Perfect, easy to install. I recommend.

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Camille T.

Published on 07/04/2025 à 13h43 following a purchase from 28/03/2025

Beautiful quality, large screen, good image, great app and quick installation. However, even without noise in the room, there are sounds (crackling) heard in the monitor and the phone.

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Response from Nanny Care Published on 18/04/2025

Thank you for your positive feedback on the quality of the baby monitor and its features. Following our various exchanges, we confirm that the crackling you reported was not normal. That is why we sent a new baby monitor. We hope everything is now back to normal and that you are fully satisfied with your product. Please feel free to reach out to us if needed, we remain at your disposal. Best regards,

Olivier M.

Published on 05/04/2025 à 16h53 following a purchase from 26/03/2025

Perfect

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Katty F.

Published on 05/04/2025 à 16h44 following a purchase from 26/03/2025

very satisfied

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Michael L.

Published on 05/04/2025 à 07h41 following a purchase from 22/02/2025

Extremely satisfied. Received quickly. Reliable, easy to use, and non-intrusive.

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Marie S.

Published on 04/04/2025 à 16h13 following a purchase from 24/03/2025

Very well in accordance with my order

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Coralie A.

Published on 29/03/2025 à 19h48 following a purchase from 19/03/2025

I am delighted with my purchase, I placed the order at 12:30 PM and was delivered the next day! Very fast.

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Margaux D.

Published on 28/03/2025 à 08h18 following a purchase from 16/03/2025

Very good

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Emmanuelle B.

Published on 27/03/2025 à 20h02 following a purchase from 14/03/2025

Quick very satisfied

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Annick D.

Published on 24/03/2025 à 19h40 following a purchase from 13/03/2025

OK. 3rd purchase of a nanny care. I would have liked a little loyalty gift....

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Julie K.

Published on 24/03/2025 à 18h33 following a purchase from 12/03/2025

Perfect, I recommend it. Much more at ease thanks to Nanny care.

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Marine C.

Published on 24/03/2025 à 11h20 following a purchase from 14/03/2025

Article received on time, no issues to report. We have the breathable crib bumper as well as a mat to put under the mattress for sudden infant death syndrome and we are very satisfied!

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Sylvie B.

Published on 21/03/2025 à 17h31 following a purchase from 08/03/2025

Very welcoming and efficient customer service following a delivery issue.

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Jennifer B.

Published on 21/03/2025 à 15h59 following a purchase from 11/03/2025

Shipping and merchandise are top-notch

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Abdelhamid B.

Published on 21/03/2025 à 08h08 following a purchase from 08/03/2025

Perfect

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Lisa B.

Published on 21/03/2025 à 07h59 following a purchase from 07/03/2025

Quick and perfect

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Mireille Z.

Published on 20/03/2025 à 20h30 following a purchase from 09/03/2025

Quick and efficient, thank you.

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Kevin D.

Published on 17/03/2025 à 20h50 following a purchase from 06/03/2025

Perfect

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Aurelie D.

Published on 17/03/2025 à 12h00 following a purchase from 07/03/2025

Very satisfied with use

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Anaïs N.

Published on 15/03/2025 à 20h03 following a purchase from 04/03/2025

Very satisfied with my purchase, no bugs to report, works perfectly!

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Jessica E.

Published on 14/03/2025 à 21h13 following a purchase from 03/03/2025

From the site to the product to the delivery, everything was perfect. Thank you very much.

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Pauline J.

Published on 14/03/2025 à 19h48 following a purchase from 03/03/2025

Fast, efficient delivery and customer service

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Mauricette F.

Published on 14/03/2025 à 12h33 following a purchase from 28/02/2025

Great 👌 it was a gift, well received, what happiness 💖

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Monique P.

Published on 14/03/2025 à 07h05 following a purchase from 02/03/2025

No problem with my order, parcel in very good condition. Very satisfied with my order. The nanny care I ordered works perfectly

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Lucienne G.

Published on 11/03/2025 à 07h17 following a purchase from 28/02/2025

Very satisfied with my second Nany Care bed bumper, purchased for a bed at Mamy's, very good quality and item received quickly.

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Franck R.

Published on 10/03/2025 à 10h50 following a purchase from 27/02/2025

I'll wait and see before saying

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Bernard J.

Published on 09/03/2025 à 19h04 following a purchase from 26/02/2025

Speed and good information on delivery location

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Patricia G.

Published on 07/03/2025 à 08h59 following a purchase from 03/02/2025

speed of delivery - thank you

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Laurent N.

Published on 06/03/2025 à 21h11 following a purchase from 21/02/2025

Secure system and fast delivery

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Celia M.

Published on 06/03/2025 à 17h42 following a purchase from 21/02/2025

Works perfectly well! 👍🏼

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Claudia B.

Published on 04/03/2025 à 20h37 following a purchase from 19/02/2025

Super

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Cyril L.

Published on 02/03/2025 à 20h11 following a purchase from 19/02/2025

short

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Jessica H.

Published on 28/02/2025 à 19h21 following a purchase from 17/02/2025

2nd order, always easy with fast delivery, I recommend.

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Johanny D.

Published on 27/02/2025 à 21h47 following a purchase from 15/02/2025

Ease of ordering and speed of delivery - the product is compliant and of high quality.

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Nathalie B.

Published on 27/02/2025 à 19h54 following a purchase from 14/02/2025

Very good

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Victoria B.

Published on 25/02/2025 à 19h08 following a purchase from 13/02/2025

The mattress beeps after 3 minutes - it's huge!

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Response from Nanny Care Published on 27/02/2025

Hello,

Thank you for your feedback. We are delighted to have been able to identify and resolve your problem during our discussions.

The triggering of the alarm was indeed due to the proximity between the cododo and the parental bed. As the sensors on the Nanny respiratory monitor are very sensitive, they can detect external movements if there isn't at least 50 cm between the parental bed and the cododo.

If you have any questions, please do not hesitate to contact us.

Yours faithfully
The Nanny Care team

Danielle M.

Published on 25/02/2025 à 02h03 following a purchase from 10/02/2025

Received promptly. Nickel condition. Thank you

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Laurie B.

Published on 21/02/2025 à 11h55 following a purchase from 10/02/2025

At the top

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Camille C.

Published on 20/02/2025 à 20h23 following a purchase from 10/02/2025

We had the old version, which was already great, but we've enlarged the bed and the mattress thickness, so we got the double detection pack with 2 mattresses and 1 monitor, which is great! My baby is 21 months old and is very often sick, so this reassures us and has enabled us to put him in his room for the past 6 months (as he was previously in a cradle in our bedroom). Great value for money! Even if you might think it's expensive, given its efficiency and performance, I really recommend it! And my baby moves around a lot and despite that we've had no false alarms, which means that the detection mattress is still effective unless the child is no longer on it at all, of course. I say they should put them in nurseries or schools, because I work in a nursery school and even if we stay in the room during naptime and monitor the children regularly, we're not asked to check everyone's breathing, and that would really be a plus! Then there's the financial side, as we're a very small school and the town council. Just so you know, I took the mattress with me on vacation too, because it doesn't take up much space! It can be used as a cradle, an umbrella bed, a cot and any other baby bed, even in the carrycot of my Yoyo 2 stroller.

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