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A
Rating: 4 out of 5
unfortunate request for gift wrap to be sent in a cardboard box
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
A few problems navigating the site but fast delivery.
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A
Rating: 4 out of 5
Necessary information clearly indicated.
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A
Rating: 4 out of 5
Order well received nothing to complain about
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Happy with the purchase, easy to find, fast delivery and simple to use.
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A
Rating: 4 out of 5
Satisfied R.A.S.
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A
Rating: 2 out of 5
Very disappointed with the babyphone, the parent monitor doesn't recharge, so it's not very useful.
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A
Rating: 4 out of 5
Pleasant site
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A
Rating: 4 out of 5
I only received one product out of those ordered. I immediately contacted customer service who corrected the error and sent back the second item, but I would have liked it to have been sent to my address rather than a pick-up relay.
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A
Rating: 2 out of 5
Order sent 3 weeks late. It was for a gift that I couldn't give on the day of the baby shower.
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A
Rating: 4 out of 5
Fast delivery. Product meets my expectations.
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A
Rating: 4 out of 5
It's a shame delivery times are so long.
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A
Rating: 4 out of 5
I found what I was looking for, but the downside is the shipping costs.
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A
Rating: 4 out of 5
Very good product
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
It does the job, but my 9-month-old pulls on it from time to time, but so far it's always come back in place and the Velcro fasteners don't come off. Quite practical and satisfied with my purchase. To be seen in time
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A
Rating: 2 out of 5
Nothing to say about the delivery! Very fast. Well packed. However, I wouldn't recommend the item, it's damaged.
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A
Rating: 4 out of 5
Delivery is not great. Delivery time and instructions not respected. Otherwise nothing to report.
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A
Rating: 2 out of 5
A fastener was removed and I had to sew it back on by hand for the price, which is quite unacceptable.
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A
Rating: 4 out of 5
A good alternative to a cot bumper, as it prevents baby from putting his arms and legs through the bars. However, padding should be provided around the bars to prevent the baby from banging too hard.
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A
Rating: 2 out of 5
Excessively expensive
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A
Rating: 4 out of 5
Fast delivery, good product, the only negative point is the deliveryDisplacing the delivery date because I was working, I received a message that I had to be at home from such and such a time to such and such a time, the deliveryman came at the time indicated but without checking on my part because I had to drop him off in the letterbox.
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A
Rating: 4 out of 5
Serious, friendly and efficient
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A
Rating: 4 out of 5
Fast delivery times and easy site navigation
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A
Rating: 4 out of 5
Good overall, but the information on the fact that a teat is supplied with the bottle is not very clear, either on the website or on the phone. On the other hand, customer service is very friendly.
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A
Rating: 4 out of 5
I really like this site
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A
Rating: 4 out of 5
At the top
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A
Rating: 4 out of 5
no comment
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A
Rating: 4 out of 5
The site is complete and easy to use. On the other hand, the DPD delivery service is horrible. Incompetent service, I took an express delivery because it was urgent for me to receive my package, but the package was extremely late, they even tried to blame the seller when he was extremely fast to prepare my package and ship it.Disappointed with DPD, the seller should change delivery company.
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A
Rating: 2 out of 5
Navigation a little difficult . Waiting for the return of the bracelet I hope a refund without constraint.
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A
Rating: 2 out of 5
Order received halfway I had to call for who sends me the suite he had forgotten the products nany is expensive so abnormal not to see who is missing a product when the order includes 2 onlyo positive point 48 h delivery
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A
Rating: 4 out of 5
order collected on time
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A
Rating: 4 out of 5
Fast delivery and compliant product
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A
Rating: 4 out of 5
Very fast delivery! As far as the mat is concerned, it's fine, but on the other hand the night vision of the baby phone is really not very good, you can barely see baby's face.
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Rating: 4 out of 5
Transaction OK. Small problem because the delivery address was changed without consulting me.
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Rating: 4 out of 5
ALL CLEAR.
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A
Rating: 2 out of 5
Lack of information on the Nanny care monitor
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A
Rating: 4 out of 5
Fine
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A
Rating: 1 out of 5
I did not like how to use the article .... I'm not stupid yet ...When I point out that the product is non-compliant I wish I understood !!!!!
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