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Rating: 4 out of 5
Fast delivery. Product meets my expectations.
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
It's a shame delivery times are so long.
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Rating: 4 out of 5
I found what I was looking for, but the downside is the shipping costs.
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Rating: 4 out of 5
Very good product
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Rating: 4 out of 5
Good site
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Rating: 3 out of 5
Nothing to report.
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Rating: 4 out of 5
It does the job, but my 9-month-old pulls on it from time to time, but so far it's always come back in place and the Velcro fasteners don't come off. Quite practical and satisfied with my purchase. To be seen in time
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Rating: 4 out of 5
Delivery is not great. Delivery time and instructions not respected. Otherwise nothing to report.
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Rating: 3 out of 5
Delivery slower than announced.
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Rating: 4 out of 5
A good alternative to a cot bumper, as it prevents baby from putting his arms and legs through the bars. However, padding should be provided around the bars to prevent the baby from banging too hard.
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Rating: 4 out of 5
Fast delivery, good product, the only negative point is the deliveryDisplacing the delivery date because I was working, I received a message that I had to be at home from such and such a time to such and such a time, the deliveryman came at the time indicated but without checking on my part because I had to drop him off in the letterbox.
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Rating: 4 out of 5
Serious, friendly and efficient
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Rating: 4 out of 5
Fast delivery times and easy site navigation
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Rating: 4 out of 5
Good overall, but the information on the fact that a teat is supplied with the bottle is not very clear, either on the website or on the phone. On the other hand, customer service is very friendly.
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Rating: 3 out of 5
Delay too long
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Rating: 4 out of 5
I really like this site
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Rating: 4 out of 5
At the top
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Rating: 4 out of 5
no comment
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Rating: 4 out of 5
The site is complete and easy to use. On the other hand, the DPD delivery service is horrible. Incompetent service, I took an express delivery because it was urgent for me to receive my package, but the package was extremely late, they even tried to blame the seller when he was extremely fast to prepare my package and ship it.Disappointed with DPD, the seller should change delivery company.
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Rating: 3 out of 5
The Nanny monitor is top-notch and reassuring, but we took it with the Alecto Baby Phone camera, which really disappointed us! There's no battery life, and at times the screen doesn't receive the camera's signal. Despite the offer we got when we bought the monitor and the Baby Phone, if we'd known we'd have bought a brand other than Alecto.
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Rating: 3 out of 5
Product descriptions lack clarityFast, efficient customer service
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Rating: 3 out of 5
In the shop, some categories have no items at all
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Rating: 3 out of 5
I think it's a shame to have to pay the shipping costs.
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Rating: 4 out of 5
order collected on time
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Rating: 4 out of 5
Fast delivery and compliant product
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Rating: 4 out of 5
Very fast delivery! As far as the mat is concerned, it's fine, but on the other hand the night vision of the baby phone is really not very good, you can barely see baby's face.
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Rating: 4 out of 5
Transaction OK. Small problem because the delivery address was changed without consulting me.
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Rating: 4 out of 5
ALL CLEAR.
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
Good site with interesting products for baby safety. However, it would be a good idea to check that the products sold work properly before putting them up for sale, especially when they cost several hundred euros.
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Rating: 1 out of 5
I did not like how to use the article .... I'm not stupid yet ...When I point out that the product is non-compliant I wish I understood !!!!!
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Rating: 4 out of 5
The site is very clear and the product is exactly what I was looking for.
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Rating: 4 out of 5
Delivery delayed by 24 hours because the driver gave a much too wide window (8am-6pm) I was disappointed.
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Rating: 4 out of 5
Satisfied with my order
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Rating: 4 out of 5
Clear and pleasant site to choose from. Fast shipping
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Rating: 4 out of 5
I was very surprised by the size of the mattress: it's not the full width of a cot. Apart from that, very good product quality, very fast shipping and very well protected product.
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Rating: 4 out of 5
Good purchase, delivered in 3 days, instructions a little difficult to understand but there are plenty of tutorials on youtube that can help us.
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Rating: 4 out of 5
Very good
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Rating: 3 out of 5
Ccccc
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Rating: 4 out of 5
fast delivery but package damaged and product box damaged. Shame as it was a gift. Otherwise product conforms I recommend
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