The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
The product is what I expected and of good quality. However, I had a delivery problem: I had asked for colissimo delivery (i.e. by the French Post Office) so that I could have it delivered to my letterbox if I was absent. But my parcel was sent to me by the DPD carrier! So I had to be there to receive it! You can choose your delivery method, but why not respect it? It's a real shame...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
The delivery was supposed to arrive within 48 to 72 hours, but it took more than 10 days and there was no email to warn you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2020
Site easy to access delivery a little long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
good RAS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2020
ALL CLEAR.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2020
Ras.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/07/2020
My parcel was given to the neighbor without warning me and the signature was just a v with ok no name so anyone could have taken my parcel.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
Confirms what is indicated. Fast shipping. Perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Easy to order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
nickel shipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Good, but can do better in terms of customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2020
Simple and easy to access
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/06/2020
I received the wrong item, which I had already waited for longer than expected, and all I got was a request to send it back and wait again for the right one to be sent to me! How can I tell you that I don't have 3 months to kill for a baby monitor? It's so easy to look up a reference and send the right one! And assuming that to err is human, do you know what commercial gestures are??? In short, if you've got time to waste, you've found the IDEAL site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2020
Very good articles
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2020
It's a gift for a future birth, and the mother-to-be is delighted.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2020
Half of the order was wrong and after sending it back by post, I'm still waiting for the return...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
A good site, interesting articles but not much choice ( diversification )
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Item received on time and as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2020
Good product, received on time despite Covid-19. Relatively expensive but I think good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
A wide choice of beds on this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Delivery man very punctual top I give a very good mark
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2020
A trustworthy and very responsive site that sells good products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
It's easy and clear.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
A little expensive for the short time we used it for our baby, but we don't regret our purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
The site is ergonomic, user experience ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Very satisfactory lead time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2020
delivery to a relay point registered by DPD, but nothing at the retailer's. no one in tel support at nanny care. what do we do?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Quality-price ratio proposed on the site very good, Speed of order dispatch and delivery very good, Inner packaging of products fair...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/04/2020
Fast deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2020
Baby sweats a lot less than before, so it's perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/03/2020
The product is what we expected except that it is not normal to have a call from the deliveryman instead of leaving the co'is on the doorstep even if there are instructions in relation to the coronavirus a call does not hurt.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/03/2020
Easy navigation and search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2020
Clear site, simple navigation, easy to find your way around.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/03/2020
I would recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2020
Quickly found
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2020
Nothing to say, good site.
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