Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2020
No complaints
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
I was looking for a very specific product and found it easily. Fast shipping (I regret the rather high cost of postage).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2020
One product did not have the requested color: after a phone call I clarified that I did have the second product but it arrived again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2020
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2020
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2019
Order well received, on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Very clear website. Fast delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
Fine RAS
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2019
Site environment not always consistent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2019
clear site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2019
delivery as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2019
Fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/11/2019
nothing to say about the product, it's great, but delivery is much too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2019
Smooth site navigation, easy ordering and fast delivery... Completely satisfied!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2019
Good navigation but missing details for breathable bumper with patent and breathable linen bumper
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
As for the site, nothing to complain about. On the other hand, although the parcel was impeccable, the packaging of the baby phone was damaged enough to cast doubt on the condition of the product, which was a birth gift. Fortunately, the baby phone works perfectly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
Classic sales site. Nothing special to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2019
Good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
Great product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2019
NOTHING TO REPORT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2019
Clear, easy-to-navigate website. Fast and careful shipping. Postage a little excessive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2019
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2019
The site is VERY GOOD, nothing to complain about. On the other hand, I paid 20€ for delivery in 1 working day... the delivery man (TNT) didn't come to ring the bell when I was at home and went straight to a relay to deliver my parcel... so I had to go somewhere else. Unacceptable.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2019
On-time delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2019
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
Reliable site with on-time delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2019
Very goodEasy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2019
I received my item in 72 hours rather than 24-48 hours. Apart from that, the packaging is in good condition, all that's left is to plug it in and see if it works.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2019
Discover this site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2019
Solid barrier but impossible to clip in. I didn't send it back but I regret it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
No problems encountered...the mother was delighted with the product- Very beautiful, corresponds totally to the photo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/07/2019
Why advertise shipment in less than 24 hours if this is not the case? I ordered from you rather than elsewhere because I was in a hurry to receive the product, but in the end it didn't arrive as quickly as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2019
good and cheaper than some sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2019
I recommend this site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2019
Fast, neat shipment, postage a little high for a point relai (6.90) A different rate between point relai and home could be interesting.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2019
Fairly interactive site. Lack of visibility on google searches
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