The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Very reassuring for parents, but being woken up in the middle of the night because our daughter has turned on her side and the monitor no longer detects her BOF. I should point out that it's installed correctly in the center of her bed, on a rigid plate as recommended. We've only been using it for 3 nights, so we're hoping this will be the only stressful episode.
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Marie M.
Rating: 5 out of 5
following a purchase from 05/08/2022
Really good
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Adrien F.
Rating: 5 out of 5
following a purchase from 04/08/2022
Order received promptly, item met my expectations.
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Jade G.
Rating: 5 out of 5
following a purchase from 04/08/2022
Nanny Care is a trustworthy site with top customer service! Problem encountered during the delivery which did not depend on Nanny Care but on the deliveryman and which was however ensured by their care with an exemplary speed! I recommend this site! (Ordering a baby respiratory monitor)
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Wendy L.
Rating: 5 out of 5
following a purchase from 03/08/2022
Quick call from the company to inform me that my parcel is available at the collection point.
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Olivia N.
Rating: 5 out of 5
following a purchase from 03/08/2022
Fast delivery, the mattress is great for a good night's sleep without stress.
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Aliénor C.
Rating: 5 out of 5
following a purchase from 03/08/2022
Bebe used to get his legs and arms stuck between the bars of his crib, not to mention the pacifiers he constantly threw out! All these problems are solved! We already had the matela nanny care, and once again we don't regret our purchase!
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Élise G.
Rating: 5 out of 5
following a purchase from 02/08/2022
Fast delivery, quality product!
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Anouck C.
Rating: 3 out of 5
following a purchase from 02/08/2022
Part of the order didn't match, so I had to provide proof of the preparation error, go back to the parcel relay to pick up the rest of the order and then send back what had been delivered by mistake ... 3 trips instead of one and no commercial gesture, what a shame!
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Andrea A.
Rating: 5 out of 5
following a purchase from 02/08/2022
Simple, fast, efficient!
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Stephanie P.
Rating: 5 out of 5
following a purchase from 01/08/2022
Super
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Corinne Q.
Rating: 5 out of 5
following a purchase from 31/07/2022
All went well
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Océane T.
Rating: 5 out of 5
following a purchase from 31/07/2022
Very good
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Laurence S.
Rating: 5 out of 5
following a purchase from 30/07/2022
Fast, efficient, top!!!
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Patricia C.
Rating: 3 out of 5
following a purchase from 28/07/2022
The requested measurements were not complied with
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Amélie J.
Rating: 5 out of 5
following a purchase from 28/07/2022
Nice site, easy ordering, very fast delivery. I need to order again for the arrival of my baby.
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Marylaure L.
Rating: 5 out of 5
following a purchase from 27/07/2022
Fast turnaround time from order to receipt.
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Manon C.
Rating: 5 out of 5
following a purchase from 27/07/2022
Great! I recommend
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Carine G.
Rating: 5 out of 5
following a purchase from 26/07/2022
Very good follow-up. Fast delivery in Belgium!
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Charlotte D.
Rating: 5 out of 5
following a purchase from 26/07/2022
Fast shipping
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Elhem B.
Rating: 5 out of 5
following a purchase from 26/07/2022
Clear, simple site
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Bastien G.
Rating: 5 out of 5
following a purchase from 26/07/2022
Very well done and easy to use
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Emilie M.
Rating: 5 out of 5
following a purchase from 24/07/2022
Good quality products and fast delivery
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Camille P.
Rating: 5 out of 5
following a purchase from 24/07/2022
Very good
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Sophie P.
Rating: 5 out of 5
following a purchase from 24/07/2022
Reliable.
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Vincent C.
Rating: 5 out of 5
following a purchase from 23/07/2022
Nothing to say. Excellent
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Elodie C.
Rating: 5 out of 5
following a purchase from 21/07/2022
Good follow-up.
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Louise N.
Rating: 5 out of 5
following a purchase from 21/07/2022
Highly recommend. It detects baby's breathing well and the alarm sounds loud enough to wake you up. No more worrying about sleeping through the night.
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Jessica L.
Rating: 5 out of 5
following a purchase from 21/07/2022
Perfect fast delivery
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Floriane P.
Rating: 5 out of 5
following a purchase from 21/07/2022
fast delivery very good product i really recommend .
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Elodie M.
Rating: 5 out of 5
following a purchase from 21/07/2022
A site with everything for baby's safety. We ordered the monitor that prevents cot death and the crib bumper (breathable!) Quality is top-notch. Fast, careful shipping.
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Sarah V.
Rating: 5 out of 5
following a purchase from 21/07/2022
Practical, comprehensive site
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Monique V.
Rating: 5 out of 5
following a purchase from 20/07/2022
Site easy to navigate, clear and pleasant
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Juliana T.
Rating: 5 out of 5
following a purchase from 19/07/2022
I'm in Belgium and NannyCare made sure I received my parcel quickly and securely at home.
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Manon W.
Rating: 1 out of 5
following a purchase from 19/07/2022
Very disappointed with the delivery: the parcel was left on our doorstep in the middle of the street, even though we're in the center of town. We could not have found it, it could have been faulty... for the price it's really disappointing! We haven't tested it yet. We bought it, thinking it would be a good solution for more peaceful nights. To be seen.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 19/07/2022
Delighted with my purchase and surplus problem with the delivery they managed immediately and settle the problem with the carrier! I recommend!
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Alice D.
Rating: 5 out of 5
following a purchase from 19/07/2022
Fast, tracked delivery. Lots of choice on the Nanny Care site. Would recommend.
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Julien T.
Rating: 5 out of 5
following a purchase from 19/07/2022
Perfect, fast delivery and as ordered.
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Betsy M.
Rating: 5 out of 5
following a purchase from 18/07/2022
Fast, very good
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Mickael F.
Rating: 1 out of 5
following a purchase from 18/07/2022
Product quality concerns, malfunctions.
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