The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Very good information on the products and their use. Fast delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Johanie D.
Rating: 5 out of 5
following a purchase from 01/06/2024
Excellent, reassuring product.
Easy to install.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Margaux G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
A
Aljuamary G.
Rating: 5 out of 5
following a purchase from 31/05/2024
Todavia no lo he usado pero ha simple vista parece bn
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sandra P.
Rating: 5 out of 5
following a purchase from 30/05/2024
Easy navigation
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Maude L.
Rating: 5 out of 5
following a purchase from 19/05/2024
Order received promptly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
D
Diane O.
Rating: 5 out of 5
following a purchase from 30/05/2024
Clear, sharp and precise. Fast, efficient delivery... unheard of.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Amelie M.
Rating: 4 out of 5
following a purchase from 26/05/2024
Order processed and shipped quickly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
K
Kandée S.
Rating: 5 out of 5
following a purchase from 14/05/2024
I was pleasantly surprised by the extremely fast delivery time! The quality of the article is also very good. I placed my order on the basis of the positive reviews, so I'm recommending this site to others!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Corinne T.
Rating: 5 out of 5
following a purchase from 20/05/2024
Fast and efficient Bravo
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marjorie D.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very satisfied
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
Y
Yael I.
Rating: 5 out of 5
following a purchase from 01/05/2024
I went through the website, which was clear. I didn't need customer service.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marie-Anne E.
Rating: 4 out of 5
following a purchase from 13/05/2024
At the time of payment I did not find the delivery address of the future parents so I had it delivered to my home.
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Response from Nanny Care
Thank you very much for your positive feedback! See you soon on our site!
C
Chloe W.
Rating: 5 out of 5
following a purchase from 13/05/2024
We're about to welcome our third child and this is the third time we've ordered the "nanny care essentiel" mattress. Time between ordering on the website and receiving the parcel: 48h! Impeccable service, we recommend!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marine P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very well done
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Emma T.
Rating: 4 out of 5
following a purchase from 01/05/2024
Mother of a little boy, it saves my nights!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Areski D.
Rating: 4 out of 5
following a purchase from 08/05/2024
Rapid response
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Elodie T.
Rating: 4 out of 5
following a purchase from 05/05/2024
Smooth navigation
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Martine A.
Rating: 4 out of 5
following a purchase from 28/04/2024
Site easy to order for me which is not the habit on the other hand the provider that I had chosen not that my first parcel never arrived the service after sale very reactive my returned my order
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marine G.
Rating: 5 out of 5
following a purchase from 29/04/2024
Correct
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
F
Frédérique T.
Rating: 5 out of 5
following a purchase from 07/04/2024
Quick and easy transaction.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
H
Honorine S.
Rating: 2 out of 5
following a purchase from 15/04/2024
I took the Lot with the camera and frankly I am very disappointed with the camera it has a very poor quality and makes noise frankly for the price I am very disappointed.
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Response from Nanny Care
Hello Honorine, You have a 30-day right of withdrawal if you are not satisfied with the camera. You can send us an email at [email protected]. We will proceed to the refund of the camera after reception of the product. Sincerely, The customer team
V
Virginie W.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very satisfied with my purchase, less stress
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Stéphanie K.
Rating: 5 out of 5
following a purchase from 30/03/2024
Very fast
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Chantal F.
Rating: 5 out of 5
following a purchase from 27/03/2024
Very easy to navigate on the site. No worries about payment or delivery.prices to suit all budgets, so it's easy to find an item.very satisfied.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Christine G.
Rating: 5 out of 5
following a purchase from 29/03/2024
Very good reassures the mom it's incredible
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Alpini S.
Rating: 5 out of 5
following a purchase from 06/04/2024
Everything went very well
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Coraline C.
Rating: 5 out of 5
following a purchase from 24/03/2024
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sylvie E.
Rating: 5 out of 5
following a purchase from 24/03/2024
Everything matched our expectations perfectly.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Catherine M.
Rating: 5 out of 5
following a purchase from 01/04/2024
First contact with the nanny-care website very satisfactory.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
N
Nolwenn I.
Rating: 5 out of 5
following a purchase from 27/03/2024
Highly sensitive sensor makes you feel safe.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
L
Laura A.
Rating: 5 out of 5
following a purchase from 27/03/2024
Excellent quality product quickly sent and Interface digitale de bonne alloua On the other hand their transportut DPD is an infamy with any test incompetent disrespectful without value finally one m....sans name Alas of this fact I am not sure to continue to make business with nanny because DPD is too dangerous and I enfoutisme I am ready to dicerter on them in a more concrete way in the facts of action of this conveyor
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Response from Nanny Care
Thank you very much for your positive comment, despite your dissatisfaction with our partner carrier. Please note that we also offer other service providers for the delivery of your parcel, and our customer service team is at your disposal from Monday to Friday, 9am to 5pm. See you soon on our website!
L
Laetitia B.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very reassuring when baby doesn't want to sleep on his back...
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Safina K.
Rating: 5 out of 5
following a purchase from 12/03/2024
I chose Nancy care because my 2-month-old son sleeps only on his stomach and I am reassured ++ it allows me to sleep serenely.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marion P.
Rating: 5 out of 5
following a purchase from 29/02/2024
Great buy. Had I known, I would have bought it sooner.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sylvain M.
Rating: 4 out of 5
following a purchase from 08/03/2024
OK good
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
L
Loanne C.
Rating: 5 out of 5
following a purchase from 04/03/2024
Superb
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
B
Blandine L.
Rating: 5 out of 5
following a purchase from 02/03/2024
Order shipped and received very quickly 48 hours later
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sophie H.
Rating: 5 out of 5
following a purchase from 01/03/2024
Perfect, very fast delivery
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Agnès R.
Rating: 5 out of 5
following a purchase from 01/03/2024
My order: Beautiful bumper, pleasant material. SATISFIED WITH THE SITE.
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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