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N
Rating: 5 out of 5
Perfectly delivered quickly Will be nice under the tree
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 2, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Top product!! And trustworthy
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N
Rating: 5 out of 5
The order is received very quickly. But we haven't opened the product yet because it's for giving to the parents at the birth of the baby who is very close.
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C
Rating: 5 out of 5
Serious, reliable company. I recommend.
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H
Rating: 5 out of 5
My daughter is delighted with her little night light.
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T
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Top company. The staff is attentive and very helpful. I wholeheartedly recommend this company.
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L
Rating: 5 out of 5
Thank you very much my son and my daughter-in-law are now less stressed
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M
Rating: 5 out of 5
So reassuring as young parents! We are delighted to have opted for the Nanny Care mat and hope, of course, to never hear it ring!
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K
Rating: 5 out of 5
My nights are of better quality because I feel reassured
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A
Rating: 5 out of 5
Very good company, satisfied with the ordered products
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N
Rating: 5 out of 5
Ultra fast delivery on top
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C
Rating: 5 out of 5
Very satisfied with our purchase. We sleep more peacefully.
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N
Rating: 2 out of 5
The idea is good but the module is way too bright even in the dark we had to cover all the blinking LEDs with tape and you can still see it through which sometimes wakes up the baby or its parents. And while I never asked to be subscribed to newsletters and I have already unsubscribed from several spam emails I still receive them which is illegal.
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Response from Nanny Care
Hello,
Thank you for your message.
The malfunction of the night mode that you are experiencing may indeed be affected by the presence of a light source near the unit, namely:
an infrared camera placed too close or directed directly at the monitor,
or a night light that is too bright, even if the room seems dark to the naked eye.
We advise you to check these elements and, if possible, to move or reorient the infrared camera and/or reduce the brightness of the night light to allow the light sensor of the monitor to function properly.
Please keep us informed after this test, and of course, if the problem persists, we remain at your complete disposal to assist you.
Regarding the newsletters, we will take the necessary action immediately.
Best regards.
Thank you for your message.
The malfunction of the night mode that you are experiencing may indeed be affected by the presence of a light source near the unit, namely:
an infrared camera placed too close or directed directly at the monitor,
or a night light that is too bright, even if the room seems dark to the naked eye.
We advise you to check these elements and, if possible, to move or reorient the infrared camera and/or reduce the brightness of the night light to allow the light sensor of the monitor to function properly.
Please keep us informed after this test, and of course, if the problem persists, we remain at your complete disposal to assist you.
Regarding the newsletters, we will take the necessary action immediately.
Best regards.
F
Rating: 5 out of 5
Product delivered very quickly.
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J
Rating: 5 out of 5
I bought it as a precaution and I do not regret my purchase. I feel reassured, it's my first child and anxiety is at its peak, but when I place him in his co-sleeper I am calm because I know that the nanny care will alert me in case of a problem.
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A
Rating: 5 out of 5
Article of very high quality, sturdy, easy to install, very breathable and well suited for babies. I recommend!!
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E
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
Really reassuring! I find nanny care useful for all stressed parents who want to feel reassured!
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A
Rating: 5 out of 5
Fast, efficient, good price!
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A
Rating: 5 out of 5
Very satisfied thank you
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J
Rating: 5 out of 5
Flawless purchasing experience, I haven't been able to try the product yet
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G
Rating: 5 out of 5
I am very reassured when my baby sleeps on his Nanny plate ... top nothing to say ... I will certainly order a second plate for the park ...
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L
Rating: 5 out of 5
Essential perfect for a baby to have imperatively for a newborn
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O
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Good product. Just right.
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J
Rating: 5 out of 5
Great!
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C
Rating: 5 out of 5
Very fast delivery. Very happy so far with the nanny care, it reassures us as parents.
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G
Rating: 5 out of 5
No issues with the delivery and the product
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M
Rating: 5 out of 5
Great product to help us keep an eye on what we hold most dear in life. I experienced a failure with the BM03 after a few months of use and customer service responded immediately to send me another one. Perfect product, perfect team.
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B
Rating: 5 out of 5
Excellent product but disappointing after buying 5 alarms and 2 lollipop cameras with no commercial gesture.
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S
Rating: 5 out of 5
SUPER !
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J
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Perfect, the mattress works very well with the nanny care, installation of the 2nd mat is very simple for the transition to the larger bed.
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N
Rating: 5 out of 5
Super
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E
Rating: 5 out of 5
I feel reassured, but nights have been more peaceful since I received my Nanny Care mattress.
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E
Rating: 5 out of 5
Order arrived the next day and well packaged. Easy to install, I highly recommend it!
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C
Rating: 5 out of 5
Thank you for the speed of delivery, my little premature granddaughter is still hospitalized, she should be discharged at the end of October, best regards.
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N
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Good quality product. Fast delivery. It's perfect.
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