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A
Rating: 4 out of 5
Order ok and well packaged Few choice of colors however and few items on the site.
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 3 out of 5
The site is not very clear: to this day, I still haven't understood the nuance between the different versions of the nanny. But ordering is easy.
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G
Rating: 3 out of 5
I sent the parcel back to you because I had made a mistake but I still haven't heard from you, but otherwise the delivery time was great.
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M
Rating: 4 out of 5
Very good
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G
Rating: 3 out of 5
Very fast shipping. However, the box of my item was open (tape sealing the product cut). I have doubts about the new nature of the product.
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M
Rating: 2 out of 5
Poor delivery
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M
Rating: 2 out of 5
The alarm sometimes sounds several minutes after we've taken the baby out of bed!
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W
Rating: 3 out of 5
Hello, the delivery did not go as planned. I had asked for a collection at a relay point on a certain date because we were not there (vacations). The parcel was thrown in front of my door and left outside for 7 days (not to mention the bad weather). The deliveryman didn't bother to phone either.
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E
Rating: 4 out of 5
Nothing in particular to say
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S
Rating: 3 out of 5
Everything was fine, but it was spoiled by the delivery On the site I selected a relay point and finally the parcel was delivered to another person This person didn't tell me anything I found out by phoning your customer service.
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S
Rating: 4 out of 5
Well, there wasn't the color I wanted, so a young woman called to offer me a similar, perfect product.
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M
Rating: 4 out of 5
Se super et bien
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M
Rating: 4 out of 5
Good, no problems to report.
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S
Rating: 3 out of 5
Some articles are not detailed enough.
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S
Rating: 4 out of 5
Very good Although a bit expensive!
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O
Rating: 4 out of 5
Order received very quickly. Careful packaging
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C
Rating: 4 out of 5
Practice
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J
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Item arrived quickly. For the moment, nothing to report
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C
Rating: 4 out of 5
not the easiest, but acceptable all the same
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A
Rating: 4 out of 5
Fine
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P
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Very good site
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J
Rating: 3 out of 5
Thanks to nanny Care for finding a solution to my ordering problem. Great responsiveness!
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N
Rating: 4 out of 5
No prob on order and delivery
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C
Rating: 4 out of 5
Easy site navigation. Fast delivery.
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V
Rating: 3 out of 5
On the whole I'm happy with it, but sometimes when I take my daughter out of bed. The detector takes a long time to sound, which should be the opposite; it should sound immediately.
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S
Rating: 4 out of 5
Very nice site with attractive prices
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J
Rating: 4 out of 5
Delivered promptly despite a carrier error that caused it to make a trip to Annecy....
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W
Rating: 3 out of 5
Hello The parcel arrived on time but the cardboard package was open without any trace of tape or staples suggesting that it was sealed at the time of shipment ... Luckily the product packaging was intact Delivery service to improve ...
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L
Rating: 4 out of 5
Easy to use
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M
Rating: 4 out of 5
Satisfied with the order and the product.minor problems with delivery due to a misunderstanding but the problem has been resolved!
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M
Rating: 4 out of 5
Order, follow-up and delivery without any problems.
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C
Rating: 4 out of 5
Practical and fluid.
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M
Rating: 4 out of 5
Site fairly easy to navigate, products fairly clear, easy to order.
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D
Rating: 2 out of 5
The site is okay but the delivery is unfortunately a big negative point that gives a bad image of the brand behind it is really too bad.
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E
Rating: 4 out of 5
Our son's physiotherapist recommended this mat for our baby, who sleeps on his stomach.
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P
Rating: 2 out of 5
Deadline not met and no e-mail to inform me that it had arrived at the relay point....
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C
Rating: 4 out of 5
speed of delivery
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