English 
Français 
Español 
M
Rating: 3 out of 5
I put three stars because of the delivery which almost reached two weeks whereas on the site it estimates between 24h and 48h.
Translated reviews
Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Easy to order, delivery a little longer than expected.
Translated reviews
M
Rating: 4 out of 5
rapid bed bumper reimbursement
Translated reviews
L
Rating: 3 out of 5
Order delivered very quickly. Customer service present before purchase - quick response - but completely absent after purchase.
Translated reviews
A
Rating: 4 out of 5
Batteries wear out quickly
Translated reviews
A
Rating: 3 out of 5
It beeps when the baby is taken out of bed, and it's a real pain in the ass.
Translated reviews
S
Rating: 4 out of 5
Good product
Translated reviews
M
Rating: 3 out of 5
First delivery in very poor condition with the product received not corresponding to the order. But the service responded very quickly and in return for the wrong product, I received the right product (correct delivery without any damage to the packaging). Very good responsiveness.
Translated reviews
C
Rating: 4 out of 5
We had to click several times on the product to see it appear in the shopping cart.
Translated reviews
C
Rating: 3 out of 5
Very good site, but delivery takes a long time.
Translated reviews
T
Rating: 3 out of 5
Unfortunately I withdraw 2 star because the delivery was null and that I still did not receive my parcel, knowing that it is not the fault of the salesman I leave nevertheless 3 star
Translated reviews
H
Rating: 4 out of 5
Fine
Translated reviews
M
Rating: 4 out of 5
Completely satisfied
Translated reviews
A
Rating: 4 out of 5
I had a bit of trouble getting hold of them to ask for explanations about one of the bracelets, but then everything was fine.
Translated reviews
J
Rating: 3 out of 5
Very reassuring for parents, but being woken up in the middle of the night because our daughter has turned on her side and the monitor no longer detects her BOF. I should point out that it's installed correctly in the center of her bed, on a rigid plate as recommended. We've only been using it for 3 nights, so we're hoping this will be the only stressful episode.
Translated reviews
G
Rating: 4 out of 5
Fast delivery, item as advertised
Translated reviews
A
Rating: 3 out of 5
Part of the order didn't match, so I had to provide proof of the preparation error, go back to the parcel relay to pick up the rest of the order and then send back what had been delivered by mistake ... 3 trips instead of one and no commercial gesture, what a shame!
Translated reviews
M
Rating: 2 out of 5
dragon backpack ordered and dinosaur backpack received labeled dragon backpack!!! surely a labeling problem from stock it's a shame!!! being on vacation and really needing the bag I did not return it there is nothing to complain about the product it is very good.
Translated reviews
P
Rating: 3 out of 5
The requested measurements were not complied with
Translated reviews
R
Rating: 4 out of 5
Very good, my son likes it
Translated reviews
G
Rating: 2 out of 5
Poor delivery, I had to call again to get my gift to its destination, but the customer service was efficient.
Translated reviews
C
Rating: 2 out of 5
Don't promise 24 to 48 hours delivery when you're not sure of your delivery person. The parcel took 10 days to arrive! And what's more, I had ordered a Dinosaurs subject because it was available on the site, and it was only after payment that I was told it was no longer available... I had the choice between a refund (always complicated) and/or changing the subject... It's a pity because your product game was interesting ...
Translated reviews
M
Rating: 4 out of 5
Delivery not cool we are asked to wait for delivery at such time and the hour came we are informed of a delivery problem on their part, so postponed to the next day so I made the leek for nothing
Translated reviews
M
Rating: 4 out of 5
Nice site, fast delivery, despite a 1-day delay.
Translated reviews
H
Rating: 4 out of 5
Correct product, fast delivery.
Translated reviews
L
Rating: 4 out of 5
The site is comprehensive but a bit cluttered, and you can't always find what you're looking for.
Translated reviews
J
Rating: 4 out of 5
Simple and responsive.
Translated reviews
J
Rating: 4 out of 5
The product is perfect but the delivery partner leaves something to be desired...
Translated reviews
D
Rating: 4 out of 5
well
Translated reviews
M
Rating: 4 out of 5
good satisfaction
Translated reviews
D
Rating: 3 out of 5
I didn't quite understand that there were 2 shippers - it's not easy when ordering.
Translated reviews
C
Rating: 3 out of 5
Very fast delivery. Product as described but too small for my baby. Height 65cm and weight 7kg.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
A
Rating: 2 out of 5
The stroller nothing to say super conform well packaged, the only problem is that I was missing an item ie the Goblet holder so to receive it is a galley I'm still waiting. only negative point
Translated reviews
P
Rating: 3 out of 5
The delivery time announced when ordering was not respected. Delivery 7 days after 48 to 72h announced.
Translated reviews
J
Rating: 4 out of 5
Fast delivery
Translated reviews
V
Rating: 4 out of 5
Good, no problems to report.
Translated reviews
J
Rating: 4 out of 5
Very fast shipping
Translated reviews
M
Rating: 4 out of 5
Very good product but delivery a little long. if there is a problem with the nanny care and I have to recommend one, I will be annoyed to remain without it for so long. to be reviewed at this level but satisfied with the quality for 3 years.
Translated reviews
L
Rating: 4 out of 5
Rout went smoothly from order to delivery.
Translated reviews