Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 611 published reviews
5 3 046 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 2, 3 and 5 stars

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Martine R.
Rating: 5 out of 5
following a purchase from 23/08/2022
Fast delivery
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Giovanni C.
Rating: 5 out of 5
following a purchase from 22/08/2022
Order received on time good product top!
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Nathaie P.
Rating: 5 out of 5
following a purchase from 21/08/2022
10-Oct
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Ouliana K.
Rating: 5 out of 5
following a purchase from 21/08/2022
Very good overall, order delivered quickly
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Ingrid B.
Rating: 5 out of 5
following a purchase from 21/08/2022
Order well packed. Received in 48 hours. Easy to install. We use it all the time for our little premature baby. Very happy with my purchase.
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Anne A.
Rating: 5 out of 5
following a purchase from 21/08/2022
order arrived quickly
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Elodie C.
Rating: 5 out of 5
following a purchase from 20/08/2022
Ras order on time and compliant.
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Marion D.
Rating: 5 out of 5
following a purchase from 19/08/2022
Great!
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Aurore R.
Rating: 5 out of 5
following a purchase from 19/08/2022
Very good. Shipping a bit expensive
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Dorothée M.
Rating: 5 out of 5
following a purchase from 19/08/2022
Good site.
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Celine G.
Rating: 3 out of 5
following a purchase from 18/08/2022
Very good site, but delivery takes a long time.
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Tiffany R.
Rating: 3 out of 5
following a purchase from 18/08/2022
Unfortunately I withdraw 2 star because the delivery was null and that I still did not receive my parcel, knowing that it is not the fault of the salesman I leave nevertheless 3 star
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Monica D.
Rating: 5 out of 5
following a purchase from 18/08/2022
I'm happy and sastified with my purchase I sleep more peacefully at night because I always have this fear of MSNThe plate detects baby's breathing really well The batteries are supplied, and there are 3 stickers to choose from to decorate the remote controlI really advise you to buy it despite it is expensive in any case it is cheaper than a life
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Marine J.
Rating: 5 out of 5
following a purchase from 18/08/2022
Package received 48 hours after order
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Johnny V.
Rating: 5 out of 5
following a purchase from 17/08/2022
Fast delivery!
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Pascal C.
Rating: 5 out of 5
following a purchase from 17/08/2022
Nice site, but I can't place an order on my phone, so I have to place the order on my PC. Very fast delivery. Quality products.
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Audrey M.
Rating: 5 out of 5
following a purchase from 15/08/2022
No problems with the site itself.
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Jacqueline D.
Rating: 5 out of 5
following a purchase from 12/08/2022
Perfect
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Edith D.
Rating: 5 out of 5
following a purchase from 09/08/2022
Top product
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Alexandra B.
Rating: 5 out of 5
following a purchase from 09/08/2022
Very good site
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Laurene P.
Rating: 5 out of 5
following a purchase from 09/08/2022
Perfect, clear site
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Jean Pierre S.
Rating: 5 out of 5
following a purchase from 08/08/2022
very satisfied fast delivery
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Guy M.
Rating: 5 out of 5
following a purchase from 07/08/2022
Very warm welcome from competent staff who do their utmost to ensure customer satisfaction. Bravo
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Jennifer P.
Rating: 3 out of 5
following a purchase from 06/08/2022
Very reassuring for parents, but being woken up in the middle of the night because our daughter has turned on her side and the monitor no longer detects her BOF. I should point out that it's installed correctly in the center of her bed, on a rigid plate as recommended. We've only been using it for 3 nights, so we're hoping this will be the only stressful episode.
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Marie M.
Rating: 5 out of 5
following a purchase from 05/08/2022
Really good
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Adrien F.
Rating: 5 out of 5
following a purchase from 04/08/2022
Order received promptly, item met my expectations.
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Jade G.
Rating: 5 out of 5
following a purchase from 04/08/2022
Nanny Care is a trustworthy site with top customer service! Problem encountered during the delivery which did not depend on Nanny Care but on the deliveryman and which was however ensured by their care with an exemplary speed! I recommend this site! (Ordering a baby respiratory monitor)
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Wendy L.
Rating: 5 out of 5
following a purchase from 03/08/2022
Quick call from the company to inform me that my parcel is available at the collection point.
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Olivia N.
Rating: 5 out of 5
following a purchase from 03/08/2022
Fast delivery, the mattress is great for a good night's sleep without stress.
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Aliénor C.
Rating: 5 out of 5
following a purchase from 03/08/2022
Bebe used to get his legs and arms stuck between the bars of his crib, not to mention the pacifiers he constantly threw out! All these problems are solved! We already had the matela nanny care, and once again we don't regret our purchase!
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Élise G.
Rating: 5 out of 5
following a purchase from 02/08/2022
Fast delivery, quality product!
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Anouck C.
Rating: 3 out of 5
following a purchase from 02/08/2022
Part of the order didn't match, so I had to provide proof of the preparation error, go back to the parcel relay to pick up the rest of the order and then send back what had been delivered by mistake ... 3 trips instead of one and no commercial gesture, what a shame!
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Andrea A.
Rating: 5 out of 5
following a purchase from 02/08/2022
Simple, fast, efficient!
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Stephanie P.
Rating: 5 out of 5
following a purchase from 01/08/2022
Super
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Corinne Q.
Rating: 5 out of 5
following a purchase from 31/07/2022
All went well
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Océane T.
Rating: 5 out of 5
following a purchase from 31/07/2022
Very good
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Laurence S.
Rating: 5 out of 5
following a purchase from 30/07/2022
Fast, efficient, top!!!
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Margaux T.
Rating: 2 out of 5
following a purchase from 29/07/2022
dragon backpack ordered and dinosaur backpack received labeled dragon backpack!!! surely a labeling problem from stock it's a shame!!! being on vacation and really needing the bag I did not return it there is nothing to complain about the product it is very good.
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Patricia C.
Rating: 3 out of 5
following a purchase from 28/07/2022
The requested measurements were not complied with
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Amélie J.
Rating: 5 out of 5
following a purchase from 28/07/2022
Nice site, easy ordering, very fast delivery. I need to order again for the arrival of my baby.
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