English 
Français 
Español 
A
Rating: 3 out of 5
Very good site
Translated reviews
Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
Long delivery times (from 13 days to 48-72 hours)
Translated reviews
A
Rating: 3 out of 5
Not clear enough
Translated reviews
A
Rating: 2 out of 5
I haven't tested the monitor yet, but I had a problem with the delivery. The glasses, although fragile, were put directly into the same package as the monitor, without even the protection of a box or case.
Translated reviews
A
Rating: 3 out of 5
delivery in 24h but one week later still nothing. When I call I'm told they're out of stock and will receive them. No problem but I would have liked to have been informed of this delay. The inclined plane is damaged....
Translated reviews
A
Rating: 2 out of 5
Fast, efficient customer service, but returns are not handled. Very unfortunate. Item too small but pretty. Too bad
Translated reviews
A
Rating: 3 out of 5
Perfectible
Translated reviews
A
Rating: 3 out of 5
Well done site, but after my purchase I realized that an important piece of information was missing.
Translated reviews
A
Rating: 3 out of 5
Good site, lack of choice on some products, fast delivery
Translated reviews
A
Rating: 2 out of 5
The delivery time was not respected.
Translated reviews
A
Rating: 2 out of 5
Long lead time before delivery.
Translated reviews
A
Rating: 2 out of 5
The parcel did not arrive within the time limit set and did not arrive at the chosen location. planned delivery to Pontault Combault in Seine et Marne and delivered to Sucy en Brie in Val de Marne.
Translated reviews
A
Rating: 3 out of 5
Interesting
Translated reviews
A
Rating: 3 out of 5
carton damaged on receipt, but product was intact
Translated reviews
A
Rating: 3 out of 5
Serious site
Translated reviews
A
Rating: 3 out of 5
Very happy with the Nannycare mattress and table corners, but disappointed not to have received the plug covers, refunded because of delivery problems.
Translated reviews
A
Rating: 3 out of 5
Clear site
Translated reviews
A
Rating: 2 out of 5
I ordered a super mattress in February, delivered on time without any problem, but for this order, an amber necklace placed on September 18th, I had to contact nanny-care to find out when I was going to receive the parcel. I was supposed to receive it last week, but nothing happened. This week the parcel was sent, several euros in shipping costs to be delivered in 24 to 48 hours without this being the case and I had to call to find out why I was not receiving anything.
Translated reviews