Customer reviews of Nanny Care

9,5 /10

Based on 3 610 published reviews

5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

2 star reviews

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Acheteur Vérifié

Published on 20/06/2017 à 00h00 following a purchase from 13/06/2017

I haven't tested the monitor yet, but I had a problem with the delivery. The glasses, although fragile, were put directly into the same package as the monitor, without even the protection of a box or case.

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Acheteur Vérifié

Published on 13/06/2017 à 00h00 following a purchase from 06/06/2017

Fast, efficient customer service, but returns are not handled. Very unfortunate. Item too small but pretty. Too bad

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Acheteur Vérifié

Published on 28/03/2017 à 00h00 following a purchase from 21/03/2017

The delivery time was not respected.

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Acheteur Vérifié

Published on 25/02/2017 à 00h00 following a purchase from 18/02/2017

Long lead time before delivery.

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Acheteur Vérifié

Published on 13/02/2017 à 00h00 following a purchase from 06/02/2017

The parcel did not arrive within the time limit set and did not arrive at the chosen location. planned delivery to Pontault Combault in Seine et Marne and delivered to Sucy en Brie in Val de Marne.

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Acheteur Vérifié

Published on 13/10/2016 à 00h00 following a purchase from 06/10/2016

I ordered a super mattress in February, delivered on time without any problem, but for this order, an amber necklace placed on September 18th, I had to contact nanny-care to find out when I was going to receive the parcel. I was supposed to receive it last week, but nothing happened. This week the parcel was sent, several euros in shipping costs to be delivered in 24 to 48 hours without this being the case and I had to call to find out why I was not receiving anything.

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