Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 611 published reviews
5 3 046 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Fast shipping and compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
RAS for the order. The delivery window between 9am and 4pm is really wide ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
Fast and trouble-free shipping. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
very good parcel received well packed nothing to complain about perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
The nanny care site is really reliable. Ordering was easy and delivery very fast and careful.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
fast efficient and the product corresponds to what I expected. very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
Very good availability of the sales person who was able to respond exactly to my request and send me the corresponding links.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
unfortunate request for gift wrap to be sent in a cardboard box
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2021
item received quickly very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
Very good quality and service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2021
Super fun alarm clock for my son, he loves it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
Order received promptly despite announced restocking delays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
Fast delivery, were very quick to answer my questions. I would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2021
COMPLIANT PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2021
This product is great, very effective and helps us sleep more peacefully. I recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
A few problems navigating the site but fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
We are delighted! Product received quickly and as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2021
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2021
I had a problem with the delivery address, I wanted delivery to La Teste de Buch where the person I was giving this parcel to lives. I had ticked off a relay point on rue du Port in La Teste, but the parcel arrived at a relay point corresponding to my home address: the Vival store in Perilhac! The parcel was therefore sent from Cestas to Perilhac near Limoges, so that I was obliged to send it by post, at my own expense, back to La Teste near Cestas!When I placed my order, I found that it was very complicated to find the "point relais" checkbox. I even had to call Nanny Care, and someone explained to me where to find the "point relais" checkbox (it wasn't as intuitive as on other sites). I would have preferred if this person had suggested that I place my order directly with her over the phone, so I wouldn't have had to worry about delivery to the wrong place.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2021
Perfect, fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Necessary information clearly indicated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
fast and attentive to customer needs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Shipped quickly and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
It's the best! After the stress of the birth, I placed a lot of orders on different sites and I have to say that this one is really effective.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Product conforms to my expectations and surprising delivery time :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Order well received nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
RAS everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Very clear and easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Product received as described, even though I was surprised by the size, I didn't expect it to be so big, now I just have to wait until little one is here to try it out.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Happy with the purchase, easy to find, fast delivery and simple to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Simple, extremely fast, ordered at 1pm, delivered the next morning, and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
I am very satisfied with my package, which arrived on time and in very good condition. We tried it and everything works. Very good site, I will buy again without fear. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
I recommend it for stressed-out moms like me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Super good order booklet very quickly and very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Very good, I recommend
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