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M
Rating: 5 out of 5
Very satisfied with the item and the speed of delivery.
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast shipping and item as described 60a
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A
Rating: 5 out of 5
Very satisfied with the nannycare, never any false alarms and peaceful nights!
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C
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Reassuring, I won't do without it anymore!
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S
Rating: 5 out of 5
Honestly, it saved my nights. And my return home with my daughter who had serious health issues at birth. I couldn't imagine coming home without it. A few minor problems after a few months of use, but the customer service was great. I ordered another nanny before sending the other one back because I can't do without it.
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S
Rating: 5 out of 5
Fast delivery. Products as described. Just missing a removable mount for the camera.
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R
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
Super fast shipping and quality product
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C
Rating: 5 out of 5
Great device that is reassuring! The only problem is the blinking light and the noise when you press the button to turn it on, it wakes my baby up.
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A
Rating: 5 out of 5
Top delivery very fast
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F
Rating: 5 out of 5
Very good service
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A
Rating: 5 out of 5
Fulfills its functions very well, perfect. Since we have it, we are clearly reassured, especially with a baby with reflux.
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C
Rating: 5 out of 5
Very good product that meets our expectations
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C
Rating: 5 out of 5
Very good, fast delivery
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A
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Super fast delivery.
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C
Rating: 5 out of 5
Very reassuring for nights with baby
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V
Rating: 5 out of 5
Very good product. Quite thick. I recommend.
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M
Rating: 5 out of 5
Perfect for protecting baby from the bars while ensuring that he can breathe properly.
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D
Rating: 5 out of 5
Very good service
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F
Rating: 5 out of 5
All good
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Response from Nanny Care
Hello Air Institute,
Thank you very much for taking your time and leaving us your feedback.
We are happy to know that you have received the order and that everything is in order.
Greetings from the entire Nanny Care team!
Thank you very much for taking your time and leaving us your feedback.
We are happy to know that you have received the order and that everything is in order.
Greetings from the entire Nanny Care team!
V
Rating: 5 out of 5
In line with my expectations
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F
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Very good product with a nice design.
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A
Rating: 5 out of 5
Perfect, easy to install. I recommend.
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C
Rating: 3 out of 5
Beautiful quality, large screen, good image, great app and quick installation. However, even without noise in the room, there are sounds (crackling) heard in the monitor and the phone.
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Response from Nanny Care
Thank you for your positive feedback on the quality of the baby monitor and its features. Following our various exchanges, we confirm that the crackling you reported was not normal. That is why we sent a new baby monitor. We hope everything is now back to normal and that you are fully satisfied with your product. Please feel free to reach out to us if needed, we remain at your disposal. Best regards,
O
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
very satisfied
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M
Rating: 5 out of 5
Extremely satisfied. Received quickly. Reliable, easy to use, and non-intrusive.
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M
Rating: 5 out of 5
Very well in accordance with my order
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C
Rating: 5 out of 5
I am delighted with my purchase, I placed the order at 12:30 PM and was delivered the next day! Very fast.
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M
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Quick very satisfied
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A
Rating: 5 out of 5
OK. 3rd purchase of a nanny care. I would have liked a little loyalty gift....
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J
Rating: 5 out of 5
Perfect, I recommend it. Much more at ease thanks to Nanny care.
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M
Rating: 5 out of 5
Article received on time, no issues to report. We have the breathable crib bumper as well as a mat to put under the mattress for sudden infant death syndrome and we are very satisfied!
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S
Rating: 5 out of 5
Very welcoming and efficient customer service following a delivery issue.
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