The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Thank you very much for your positive feedback! We are happy to know that your shopping experience on our site was pleasant, your satisfaction is our priority, and your compliments encourage us to continue improving our service. We hope to see you again soon!
C
Carole F.
Rating: 5 out of 5
following a purchase from 18/07/2024
Very easy to find the information and products you need. All very clear.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
N
Nadine P.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sylvie V.
Rating: 5 out of 5
following a purchase from 24/07/2024
Satisfied with both the speed of delivery and the quality of the item.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
H
Hélène C.
Rating: 5 out of 5
following a purchase from 15/07/2024
Simple, pleasant site
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Camille L.
Rating: 5 out of 5
following a purchase from 24/07/2024
Fast delivery and responsive customer service! I recommend
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Julien P.
Rating: 5 out of 5
following a purchase from 18/07/2024
Perfect, fast delivery and quality product
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Mélanie T.
Rating: 5 out of 5
following a purchase from 17/07/2024
Very fast delivery We already know the product And we needed a 2nd for our future children. I recommend the Nanny Care product.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
A
Assya S.
Rating: 5 out of 5
following a purchase from 15/07/2024
Received as announced
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Julia F.
Rating: 5 out of 5
following a purchase from 14/07/2024
Reassuring, works very well.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
B
Bénédicte L.
Rating: 5 out of 5
following a purchase from 04/07/2024
Fast delivery on this nothing to say
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Emmanuel T.
Rating: 5 out of 5
following a purchase from 01/07/2024
Smooth interface and fast, efficient delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
D
Delphine S.
Rating: 5 out of 5
following a purchase from 09/07/2024
Perfect
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Axelle A.
Rating: 3 out of 5
following a purchase from 06/07/2024
Not much choice
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Response from Nanny Care
Hello Axelle, I understand that you're disappointed by the lack of choice. What kind of products or services were you looking for? Perhaps I can help you find what you're looking for, or point you in the direction of alternatives. I'll be in touch if you need any further information. Have a nice day, Ana Equipe Nanny Care
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Camille M.
Rating: 5 out of 5
following a purchase from 01/07/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
L
Laurence R.
Rating: 5 out of 5
following a purchase from 27/06/2024
Very well done, simple and efficient
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Julien H.
Rating: 5 out of 5
following a purchase from 21/06/2024
Reliable
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
G
Gwendoline D.
Rating: 5 out of 5
following a purchase from 19/06/2024
Quality products
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Joy R.
Rating: 5 out of 5
following a purchase from 16/06/2024
Order quickly received
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Magali E.
Rating: 5 out of 5
following a purchase from 06/06/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
L
Lea J.
Rating: 5 out of 5
following a purchase from 09/06/2024
Indispensable and very reassuring! I recommend you 1000%.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Samantha M.
Rating: 5 out of 5
following a purchase from 30/05/2024
Order received very quickly.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
B
Brigitte B.
Rating: 5 out of 5
following a purchase from 29/05/2024
Product availability and speed of delivery
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Christine B.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good information on the products and their use. Fast delivery.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
J
Johanie D.
Rating: 5 out of 5
following a purchase from 01/06/2024
Excellent, reassuring product.
Easy to install.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Margaux G.
Rating: 5 out of 5
following a purchase from 21/05/2024
Very good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
A
Aljuamary G.
Rating: 5 out of 5
following a purchase from 31/05/2024
Todavia no lo he usado pero ha simple vista parece bn
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Sandra P.
Rating: 5 out of 5
following a purchase from 30/05/2024
Easy navigation
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Maude L.
Rating: 5 out of 5
following a purchase from 19/05/2024
Order received promptly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
D
Diane O.
Rating: 5 out of 5
following a purchase from 30/05/2024
Clear, sharp and precise. Fast, efficient delivery... unheard of.
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
K
Kandée S.
Rating: 5 out of 5
following a purchase from 14/05/2024
I was pleasantly surprised by the extremely fast delivery time! The quality of the article is also very good. I placed my order on the basis of the positive reviews, so I'm recommending this site to others!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Corinne T.
Rating: 5 out of 5
following a purchase from 20/05/2024
Fast and efficient Bravo
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marjorie D.
Rating: 5 out of 5
following a purchase from 10/05/2024
Very satisfied
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
Y
Yael I.
Rating: 5 out of 5
following a purchase from 01/05/2024
I went through the website, which was clear. I didn't need customer service.
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Chloe W.
Rating: 5 out of 5
following a purchase from 13/05/2024
We're about to welcome our third child and this is the third time we've ordered the "nanny care essentiel" mattress. Time between ordering on the website and receiving the parcel: 48h! Impeccable service, we recommend!
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marine P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very well done
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Marine G.
Rating: 5 out of 5
following a purchase from 29/04/2024
Correct
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
F
Frédérique T.
Rating: 5 out of 5
following a purchase from 07/04/2024
Quick and easy transaction.
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue offering the best possible service. See you soon on our website!
V
Virginie W.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very satisfied with my purchase, less stress
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Stéphanie K.
Rating: 5 out of 5
following a purchase from 30/03/2024
Very fast
Translated reviews
Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
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