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A
Rating: 5 out of 5
Everything was perfect.Fast delivery.Great product.
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 611 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I'm delighted with the quality of the product, which completely meets my expectations. I had a few delivery problems, and the after-sales service is great! Extremely responsive, attentive and accommodating. I recommend without hesitation.
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A
Rating: 5 out of 5
Clear site navigation, fast delivery
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A
Rating: 5 out of 5
Item shipped on time. Excellent reactivity following difficulties with the carrier.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Super
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Rating: 5 out of 5
Easy
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Rating: 5 out of 5
Excellent product and reassures parents. I highly recommend it.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Product conforms. Correct price. Delivery respected.
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Rating: 5 out of 5
The delivery time which was between 48h and 72h was largely respected. Nothing to complain about in terms of delivery and site.
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Rating: 5 out of 5
Received quickly and without problems.
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Rating: 5 out of 5
Excellent
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Rating: 5 out of 5
Very satisfied and fast thank you
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Rating: 5 out of 5
Fast delivery, good product
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast shipping and compliant product
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A
Rating: 5 out of 5
Fast and trouble-free shipping. I recommend
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Rating: 5 out of 5
very good parcel received well packed nothing to complain about perfect
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
The nanny care site is really reliable. Ordering was easy and delivery very fast and careful.
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Rating: 5 out of 5
Very good availability of the sales person who was able to respond exactly to my request and send me the corresponding links.
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Rating: 5 out of 5
item received quickly very good
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Rating: 5 out of 5
Very good quality and service!
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Rating: 5 out of 5
Super fun alarm clock for my son, he loves it.
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Rating: 5 out of 5
Order received promptly despite announced restocking delays.
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Rating: 5 out of 5
Fast delivery, were very quick to answer my questions. I would recommend
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A
Rating: 5 out of 5
COMPLIANT PRODUCT
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A
Rating: 5 out of 5
This product is great, very effective and helps us sleep more peacefully. I recommend it.
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Rating: 5 out of 5
We are delighted! Product received quickly and as expected.
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Rating: 5 out of 5
Very good
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Rating: 3 out of 5
I had a problem with the delivery address, I wanted delivery to La Teste de Buch where the person I was giving this parcel to lives. I had ticked off a relay point on rue du Port in La Teste, but the parcel arrived at a relay point corresponding to my home address: the Vival store in Perilhac! The parcel was therefore sent from Cestas to Perilhac near Limoges, so that I was obliged to send it by post, at my own expense, back to La Teste near Cestas!When I placed my order, I found that it was very complicated to find the "point relais" checkbox. I even had to call Nanny Care, and someone explained to me where to find the "point relais" checkbox (it wasn't as intuitive as on other sites). I would have preferred if this person had suggested that I place my order directly with her over the phone, so I wouldn't have had to worry about delivery to the wrong place.
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Rating: 5 out of 5
Perfect, fast delivery.
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A
Rating: 5 out of 5
fast and attentive to customer needs
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Rating: 5 out of 5
Shipped quickly and well packaged
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Rating: 5 out of 5
It's the best! After the stress of the birth, I placed a lot of orders on different sites and I have to say that this one is really effective.
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A
Rating: 5 out of 5
Product conforms to my expectations and surprising delivery time :)
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Product received as described, even though I was surprised by the size, I didn't expect it to be so big, now I just have to wait until little one is here to try it out.
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