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M
Rating: 4 out of 5
Very good product that meets my expectations, just not easy to handle the first time and to connect to the phone.
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Customer reviews of Nanny Care
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Debit payment made without stock verification Item not available but refund processed quickly
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O
Rating: 4 out of 5
Good reception
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B
Rating: 4 out of 5
Very interesting site. Very satisfied with my purchase.
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C
Rating: 4 out of 5
Very good
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S
Rating: 4 out of 5
Reassuring and little false alarm. The RJ11 connection is a bit outdated. The wireless remote monitor would be a real evolution of the product. Overall satisfying and reassuring.
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C
Rating: 4 out of 5
It's not about peas but about triangles
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M
Rating: 4 out of 5
Too bad I had to send an email for the delivery...
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F
Rating: 4 out of 5
The order went well. The delivery to the pickup point was quick.
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S
Rating: 4 out of 5
Comprehensive site, well explained products. The only downside was that after ordering the package could not be tracked (maybe because I'm in Switzerland and not in France). Otherwise top
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to know that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. Concerning the tracking of your parcel, you should have received an email with the tracking number and have the possibility to follow the delivery. Please note that our customer service remains at your disposal from Monday to Friday from 9am to 5pm. See you soon on our website!
C
Rating: 4 out of 5
It's a birth gift sent directly to those concerned
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Response from Nanny Care
Thank you very much for your positive feedback! See you soon on our site!
A
Rating: 4 out of 5
NOT YET IN USE, BUT A SAFETY FEATURE FOR THE BABY
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Response from Nanny Care
Thank you very much for your positive feedback! We look forward to hearing from you. See you soon on our site!
A
Rating: 4 out of 5
Order processed and shipped quickly
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Rating: 4 out of 5
At the time of payment I did not find the delivery address of the future parents so I had it delivered to my home.
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Response from Nanny Care
Thank you very much for your positive feedback! See you soon on our site!
E
Rating: 4 out of 5
Mother of a little boy, it saves my nights!
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Rating: 4 out of 5
Rapid response
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
E
Rating: 4 out of 5
Smooth navigation
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
M
Rating: 4 out of 5
Site easy to order for me which is not the habit on the other hand the provider that I had chosen not that my first parcel never arrived the service after sale very reactive my returned my order
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
S
Rating: 4 out of 5
OK good
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
A
Rating: 4 out of 5
Serious French site, always ready to listen by e-mail or telephone... quality products and very affordable prices, unlike competitors... The only complaint is that some product descriptions are lacking, but this is quickly resolved by calling (free call).
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Response from Nanny Care
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed your experience with us, your satisfaction is our priority, and your feedback motivates us to continue to offer the best possible service. See you soon on our website!
C
Rating: 4 out of 5
Great!
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A
Rating: 4 out of 5
Order ok and well packaged Few choice of colors however and few items on the site.
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M
Rating: 4 out of 5
Very good
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E
Rating: 4 out of 5
Nothing in particular to say
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S
Rating: 4 out of 5
Well, there wasn't the color I wanted, so a young woman called to offer me a similar, perfect product.
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M
Rating: 4 out of 5
Se super et bien
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M
Rating: 4 out of 5
Good, no problems to report.
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S
Rating: 4 out of 5
Very good Although a bit expensive!
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O
Rating: 4 out of 5
Order received very quickly. Careful packaging
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C
Rating: 4 out of 5
Practice
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J
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Item arrived quickly. For the moment, nothing to report
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C
Rating: 4 out of 5
not the easiest, but acceptable all the same
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A
Rating: 4 out of 5
Fine
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P
Rating: 4 out of 5
Very good
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N
Rating: 4 out of 5
No prob on order and delivery
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C
Rating: 4 out of 5
Easy site navigation. Fast delivery.
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S
Rating: 4 out of 5
Very nice site with attractive prices
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J
Rating: 4 out of 5
Delivered promptly despite a carrier error that caused it to make a trip to Annecy....
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