Customer reviews of Nanny Care

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 3 610 published reviews
5 3 045 84% 4 379 10% 3 92 3% 2 46 1% 1 48 1%

Summary of reviews

The store consistently delivers fast shipping and reliable delivery, with many notes of orders arriving quickly and items arriving in excellent condition. Customers highlight concrete product strengths such as accurate descriptions, easy setup, and user-friendly features (multiple light intensities, easy to install on different bed types, and reassuring design) contributing to peaceful nights and improved sleep. The customer service experience is portrayed as responsive and trustworthy, with emphasis on smooth order processing, quick refunds when issues arose, and overall satisfaction with the purchasing process. Overall, customers express confidence in the product meeting expectations, dependable delivery, and peace of mind for nighttime use.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2022
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Well packed. But parcel received on Thursday for an order placed on Sunday, whereas it was indicated on the site that delivery would take 24 to 48 hours.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
No worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2022
No worries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2022
A first shipment never received, after reporting, the after-sales service reacted very quickly, package received two days later...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2022
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
The wallpaper on the site makes the items almost illegible. However the delivery was very well done. As it is a Christmas gift I cannot return the item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Ask a question, don't buy, no answer - too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Positive except for delivery. It's free but they use DPD which is a disaster. As a result, the parcel was not received on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
I found that ordering with a code number made receiving the package even more secure.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
Super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
Very satisfied with this system I sleep better since I have it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
no problem at all. Order received on time and easy site navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2021
Happy with the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2021
Meets our needs
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
satisfactory delivery time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2021
Very easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2021
Fast, well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/09/2021
A bit complicated and sold-out products still available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2021
No e-mail to let me know that my parcel had arrived at the relay point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2021
RAS for the order. The delivery window between 9am and 4pm is really wide ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2021
fast efficient and the product corresponds to what I expected. very fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2021
unfortunate request for gift wrap to be sent in a cardboard box
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2021
A few problems navigating the site but fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Necessary information clearly indicated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2021
Order well received nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2021
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Happy with the purchase, easy to find, fast delivery and simple to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2021
Satisfied R.A.S.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Pleasant site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2021
I only received one product out of those ordered. I immediately contacted customer service who corrected the error and sent back the second item, but I would have liked it to have been sent to my address rather than a pick-up relay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Fast delivery. Product meets my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
It's a shame delivery times are so long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
I found what I was looking for, but the downside is the shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2021
Very good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Good site
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